4.4 out of 5

"Spacious apartment well located. Nice pool and quiet " More

By a verified traveller on Sat 07 Jul 2018

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Hotel Description

Hotel Laguna places you steps from Hastings Street and within a short 5-minute stroll of Noosa Beach. Highlights at this property include a restaurant, an outdoor swimming pool and free self parking.

Each apartment features free WiFi, a furnished balcony or patio and a flat-screen TV. A fridge and a microwave make in-room dining convenient. Premium bedding and an iron/ironing board are also available. Weekly housekeeping is available.

For a drink, you can stop by the apartment's own bar/lounge. Other amenities include free WiFi in public areas, a kids' swimming pool and laundry facilities. There's also the convenience of an area shuttle.

Attractions within a 15-minute drive of this 4-star Noosa Heads property include Noosa National Park and Coolum Beach.

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Riverview Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Laguna ratings based on 82 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Laguna

Everyone (36) Couples (34) Family (12)
4 out of 5

Posted by on 6 May 2019

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Comment from Hotel Management

7 May 2019 by linda jedynak

Thank you for taking time to post a review. Management are pleased that you enjoyed your stay.

4 out of 5

Posted by on 9 Mar. 2019

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Comment from Hotel Management

7 Apr. 2019 by Linda Jedynak

Thank you for posting a review and we hope you come again soon.

5 out of 5
Place was in a great spot on the river very clean and 3 minutes to the beach

Posted by on 13 Feb. 2019

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Comment from Hotel Management

20 Feb. 2019 by Linda Jedynak

Thank you for choosing Hotel Laguna and we hope you come again soon.

4 out of 5

Posted by on 7 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Linda Jedynak

Thank you for rating our property a 4 and we are pleased that you enjoyed your stay at Hotel Laguna. Please come again

4 out of 5
Liked location. Pool. Cost. Stairs could be a problem for some. Little tiny bugs in room around windows and sink a worry. Little milks in the fridge were all off. Then discovered fridge wasn’t shutting properly , removed water jug solved the problem.

Posted by , from Melbourne on 26 Oct. 2018

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Comment from Hotel Management

16 Dec. 2018 by Linda Jedynak

Management apologise for the problem with your fridge door and glad that you solved the problem. Our housemaids are happy to replace your milk at any time and we hope you join us again soon

3 out of 5

Excellent location is it’s primary advantage

Property management doesn’t have to try very hard due to a premier location Limited sensitivity to the guest experience. Tiny fish bowl on the front desk with tropical fish in it with no space to swim or foliage to rest in is quite disturbing. Symbolic lack of care? Average cleanliness and welcoming experience

Posted by on 5 Aug. 2018

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Comment from Hotel Management

3 Mar. 2019 by Linda Jedynak

Thank you for your concern for our resident Siamese fighting fish Bluey, but the bowl he lives in is considered by the pet shop to be more than sufficient, as these fish actually live in a natural shallow water habitat and do not like foliage as it damages their delicate fins. He is very well loved and has been with us for over 2 years and we do care for him dearly - as do our regular guests. We hope you visit us and Bluey in the near future.

4 out of 5
Spacious apartment well located. Nice pool and quiet

Posted by on 7 Jul. 2018

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Comment from Hotel Management

4 Aug. 2018 by Linda Jedynak

Thank you for choosing Hotel Laguna and we are pleased that your stay was comfortable in our newly renovated apartments. Our pool has also had a face lift and compliments the rest of the resort. Please come again soon

5 out of 5

Great location

Great apartment with everything we needed and very close to the beach and restaurants. Loved our stay

Posted by on 17 May 2018

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4 out of 5

Anniversary Getaway

The Hotel is well positioned on Hasting's Street. Restaurants & Bars are in easy walking distance from this location. Parking can be an issue however as parking space is not allocated to your room number, we checked in & parked our car no problems. We decided to drive to a restaurant for dinner on our return there were no parking spaces available. We luckily found a space on the street which allowed us a space until early AM. This added unnecessary stress to the weekend. My advice to potential patrons is park your car when you check in & leave it there until you check out.

Posted by on 18 Dec. 2017

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Comment from Hotel Management

29 Jan. 2018 by Linda Jedynak

Thank you for posting a review. As you mentioned, parking is allocated and is premium during weekends and holiday periods. We recommend guests use alternative options in the convenient council parking areas beside us when the complex is full. Most of the time we do not have any issues and management are pleased to help guests find parking. We hope the rest of your stay was a pleasant one and we look forward to your return.

5 out of 5

Ideal position

Pros: The position and the fact that being on the river side it was quiet.
Cons: Would like some more toiletries e.g shampoo.
Location: There are so many things to do in Noosa and the surrounding area. Just relax on the beach or watch the sunset at the spit.
The hotel is in an ideal position, close to the beach, shops, restaurants, National Park and River. The facilities are excellent and although the studio is compact it had everything needed for a short stay.

Posted by , from Brisbane on 4 Jul. 2017

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Comment from Hotel Management

17 Aug. 2017 by Linda Jedynak

Thank you for taking time to post a 5 out of 5 experience. We are glad you enjoyed your stay at Hotel Laguna. We are self catering apartments and to keep our costs lower than our competitors, we keep our amenities provided to guests to a minimum. Management do have small shampoo/conditioner bottles available at reception for a small charge. Management have concluded that these bottles are rarely finished by each guest and find them an environmental waste and will look into an alternative for the future.

Property Features

Hotel Laguna offers its guests an outdoor pool and a kid's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, a BBQ, and a garden are also featured at Hotel Laguna. Self parking is free.

  • 48 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Maroochydore, QLD (MCY-Sunshine Coast) (31 km / 19.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Laguna offers 48 forms of air-conditioned accommodation with an iron/ironing board. Rooms open to furnished balconies or patios. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower. This Noosa Heads apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a weekly basis.

  • Private balcony or patio (furnished)
  • Flat-screen television
  • Fridge
  • Microwave
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Hotel Laguna has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time ends at 5:30 PM
  • Check-in time starts at 2 PM

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Cribs (infant beds) are available for AUD 55 per week.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 55 per week
  • Rollaway bed fee: AUD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Laguna Noosa Heads
  • Hotel Laguna
  • Laguna Noosa Heads

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.