Vinpearl Beachfront Nha Trang

5.0 star property
Elegant beach hotel and outdoor pool

Photo gallery for Vinpearl Beachfront Nha Trang

40-inch LCD TV with cable channels, TV
40-inch LCD TV with cable channels, TV
Outdoor pool, pool umbrellas, pool loungers
View from room
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
The current price is AU$112
includes taxes & fees
1 July - 2 July

Explore the area

Map
78-80 Tran Phu Street, Loc Tho Ward, Nha Trang
  • Nha Trang Night Market
    ‪10 min walk‬
  • Dam Market
    ‪4 min drive‬
  • Nha Trang Port
    ‪6 min drive‬
  • Nha Trang (CXR-Cam Ranh)
    ‪43 min drive‬

Room options

Studio Twin, Ocean View with Free 2 Kids

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

Studio Twin with Free 2 Kids

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Studio Double - Free Jjimjilbang

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Studio Double Ocean - Free Jjimjilbang

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Studio Double, Ocean View with Free 2 Kids

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Studio Twin Ocean View - Free Jjimjilbang

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

2 Bedrooms, Ocean View

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Ceiling fan
Shower/bath combination
Rainfall showerhead
  • Ocean view
  • 67 sq m
  • Sleeps 8
  • 1 King Bed and 2 Large Single Beds

Grand Studio Double, Ocean View

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
Private bathroom
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Studio Double, Ocean View

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
Private bathroom
  • Ocean view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Studio Double

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
Private bathroom
  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Grand Studio Double, Ocean View with Free 2 Kids

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Grand 2 Bedrooms Ocean View

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Ceiling fan
Shower/bath combination
Rainfall showerhead
  • Ocean view
  • 82 sq m
  • Sleeps 8
  • 2 Large Single Beds and 1 King Bed

Grand 2 Bedrooms Ocean View with Free 2 Kids

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 8
  • 2 Large Single Beds and 1 King Bed

Studio Double with Free 2 Kids

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Twin - Free Jjimjilbang

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Studio Double Ocean View - Free Jjimjilbang

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Studio Twin, Ocean View

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
Private bathroom
  • Ocean view
  • 42 sq m
  • Sleeps 4
  • 2 Large Single Beds

Studio Twin

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Blackout curtains
Rainfall showerhead
Private bathroom
  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Large Single Beds

2 Bedrooms, Ocean View with Free 2 Kids

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Large Single Beds

You may also like

About the area

Nha Trang

Vinpearl Beachfront Nha Trang places you in the heart of Nha Trang, connected to a shopping centre and 0.8 km (0.5 mi) from Nha Trang Night Market. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Vincharm can include hot stone massages, Swedish massages, body scrubs and facials along with access to the sauna. The restaurant, Coral Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. Lobby bar is the hotel's own bar. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Business amenities include 4 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Tran Phu Beach hotel, you'll be 3.5 km (2.2 mi) from Long Son Pagoda and 3.8 km (2.4 mi) from Nha Trang Port.

What's nearby

  • Nha Trang Night Market - 10 min walk - 0.9 km
  • Tram Huong Tower - 12 min walk - 1.0 km
  • Dam Market - 4 min drive - 3.0 km
  • Nha Trang Port - 6 min drive - 4.5 km
  • Vinpearl Cable Car Hon Tre Island Station - 6 min drive - 5.2 km

Getting around

  • Nha Trang Station - 8 min drive
  • Nha Trang (CXR-Cam Ranh) - 43 min drive

Restaurants

  • ‪Sailing Club Nha Trang - ‬1 min walk
  • ‪Blue Sea Beach & Bar - ‬4 min walk
  • ‪Highland Coffee - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Phúc Long Trần Phú Nha Trang - ‬1 min walk

About this property

Vinpearl Beachfront Nha Trang

Elegant beach hotel and outdoor pool
Unwind on the private white sand beach, located just 50 metres away. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Vinpearl Beachfront Nha Trang such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room and a fitness centre.

This 5-star Nha Trang hotel is smoke free.

  • 895 guestrooms or units
  • 40 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2018
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Vinpearl Beachfront Nha Trang offers 895 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 40-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Nha Trang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Vincharm has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Languages

English, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 280,000 for adults and VND 140,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Coral Restaurant
  • Lagoon restaurant
  • Lobby bar
  • Pool bar

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Height-adjustable showerhead
  • Lift (150 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 40 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1560000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 280000 for adults and from VND 140000 for children
  • Airport shuttle fee: VND 420000 per person (one-way)
  • Airport shuttle fee per child: VND 420000 (one-way)
  • Rollaway bed fee: VND 1560000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Vinpearl Condotel Beachfront Nha Trang Aparthotel
Vinpearl Condotel Aparthotel
Vinpearl Condotel
Vinpearl Beachfront Nha Trang Hotel
Vinpearl Condotel Beachfront Nha Trang
Vinpearl Beachfront Nha Trang Nha Trang
Vinpearl Beachfront Nha Trang Hotel Nha Trang

Frequently asked questions

What is the cancellation policy at Vinpearl Beachfront Nha Trang?

Vinpearl Beachfront Nha Trang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Vinpearl Beachfront Nha Trang?

As of 9 June 2025, prices found for a 1-night stay for 2 adults at Vinpearl Beachfront Nha Trang on 1 July 2025 start from AU$112.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Vinpearl Beachfront Nha Trang?

Onsite parking is limited.

Are there any beaches close to Vinpearl Beachfront Nha Trang?

The closest beach to Vinpearl Beachfront Nha Trang is Vinpearl Beach (5.6 km).

Is there a spa on site at Vinpearl Beachfront Nha Trang?

Yep, Vincharm is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Vinpearl Beachfront Nha Trang have a pool?

Vinpearl Beachfront Nha Trang has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Vinpearl Beachfront Nha Trang?

Vinpearl Beachfront Nha Trang features a full-service spa, an outdoor pool and 2 restaurants.

What makes Vinpearl Beachfront Nha Trang a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Vinpearl Beachfront Nha Trang.

Is Vinpearl Beachfront Nha Trang family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Vinpearl Beachfront Nha Trang is a hit with families.

Does Vinpearl Beachfront Nha Trang serve breakfast?

You bet, guests give a thumbs up to the buffet brekkie here! Offered daily from 6:00 AM to 10:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Vinpearl Beachfront Nha Trang?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Vinpearl Beachfront Nha Trang?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Vinpearl Beachfront Nha Trang?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Vinpearl Beachfront Nha Trang?

No, pets are not allowed.

Vinpearl Beachfront Nha Trang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 595 reviews
Rating 8 - Good. 129 out of 595 reviews
Rating 6 - Okay. 47 out of 595 reviews
Rating 4 - Poor. 15 out of 595 reviews
Rating 2 - Terrible. 14 out of 595 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

liane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location, within walking distance to everything. There’s even a Starbucks downstairs. The reason for 4 stars is that most of the staff did not speak or understand English. I haven’t had this issue in other hotels.
Stayed 5 nights in Mar 2025

10/10 Excellent

Suraj

Stayed 1 night in Feb 2025

8/10 Good

Opubo

Liked: Staff & service, amenities, property conditions & facilities
Great location, good breakfast (don't miss it), comfortable bed, good size room with balcony, excellent views from the grand suite. The rooms are a bit dated and the cleaning staff need to be supervised because they don't do a thorough job... for example the kitchen bin was full when I checked in, the floor and other bits were not cleaned when I requested a clean on my second day and the complimentary bar was not replenished. Other than that I'd stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff and facilities . Wonderful breakfast buffet. The only disappointment that stopped this being an excellent rating was the very limited number of sunbeds on the beach.
Stayed 3 nights in Feb 2025

10/10 Excellent

Truong

Stayed 3 nights in Feb 2025

10/10 Excellent

Anastassiya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms with views of sea, wonderful breakfast variety
Stayed 1 night in Feb 2025

10/10 Excellent

Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

FREDERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful large room with balcony convenient to the beach excellent buffet breakfast clean We would recommend this property and definitely stay here again
Stayed 1 night in Feb 2025

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast. Hotel convenience to beach was excellent. Centrally located.
Stayed 1 night in Feb 2025

8/10 Good

Mai

Liked: Cleanliness, staff & service
The shops were really close
Stayed 9 nights in Feb 2025

10/10 Excellent

Luc, Fountain Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supervisor Linh at breakfast room was helpful and provided excellent services
Stayed 3 nights in Feb 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff where super helpfull. Everything was very clean. And we had a amazing view of the beach from the 26th floor👌
Stayed 10 nights in Feb 2025

10/10 Excellent

Hossein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Phuong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great amenities, clean and comfortable room in an easy location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views! Would come back
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth, Medicine Hat

Stayed 8 nights in Jan 2025

10/10 Excellent

Kenneth, Medicine Hat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Enjoyed our visit
Stayed 8 nights in Jan 2025

8/10 Good

Bang

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

2/10 Terrible

Dmitri

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The good: * The property is facing the beach. * The breakfast buffet is good. The bad (stayed in 4 different rooms): * Very noisy – at the front of the hotel (at the beach, Sailing Club) there was loud music every night until midnight. * Two different rooms had problems with air conditioning - the a/c vent was dripping water when thermostat even at 22C. They came and repaired it each time. In another room, the a/c was blowing directly at the bed pillows making it difficult to sleep. * In another room, had a problem with the lock which they never repaired. * I checked out 4 days earlier and moved to another hotel (lost about $360) !!! Because my room (on 29th floor) started leaking a lot from the ceiling, they said it is coming from the outside. The paddle was on the floor. I also noticed bubbled up but dried out spots on the floor an indication that the water problem was not new. They came and suggested to put a cloth on the floor to keep absorbing the incoming water and for me just to keep living there. I disagreed and insisted to get a new room. Only then they gave me the room without the ocean view (my reservation was for the ocean view room), they said it was just for a day. But nothing changed after a day. And all looked like nobody cares. Hence, I checked out early. * The doctor in the clinic had no sufficient knowledge to be useful. * The ticket to Vin Pearl Land that I bought at reception was not recognized at at park. About me: I am a Platinum member at Orbitz.
Stayed 8 nights in Dec 2024

10/10 Excellent

Han

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love the staff and service
Stayed 3 nights in Jan 2025