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Tristar Hotel

3.5 star property

Photo gallery for Tristar Hotel

Deluxe Double Room
Breakfast served
Lobby
Business centre
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
23 Ly Tu Trong, Nha Trang, Khanh Hoa
  • Place, Vincom Plaza Le Thanh Ton
    ‪7 min walk‬
  • Place, Tram Huong Tower
    ‪13 min walk‬
  • Place, Nha Trang Night Market
    ‪13 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, free WiFi

Family Room

  • City view
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Nha Trang

Tristar Hotel puts you in the heart of Nha Trang, within just a 10-minute stroll of Lotte Mart Nha Trang Gold Coast and Nha Trang Cathedral. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include laundry facilities, limo/town car service and dry cleaning/laundry services. Each morning free breakfast is served. There's also limited parking, along with the convenience of an airport shuttle. .Near this 3.5-property class Tran Phu Beach hotel, you'll find Nha Trang Night Market.

What's nearby

  • Lotte Mart Nha Trang Gold Coast - 5 min walk - 0.5 km
  • Vincom Plaza Le Thanh Ton - 7 min walk - 0.6 km
  • Tram Huong Tower - 13 min walk - 1.2 km
  • April 2 Square - 13 min walk - 1.2 km
  • Nha Trang Night Market - 13 min walk - 1.2 km

Getting around

  • Nha Trang Station - 10 min walk
  • Nha Trang (CXR-Cam Ranh) - 54 min drive

Restaurants

  • ‪Stockholm Bistro - ‬1 min walk
  • ‪Cong Caphe - ‬5 min walk
  • ‪Cơm Tấm Trường Tàu - ‬1 min walk
  • ‪ABC Bakery - ‬5 min walk
  • ‪Cơm Gà Đài - ‬4 min walk

About this property

Tristar Hotel

There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business centre and limo/town car service are available. A round-trip airport shuttle and an area shuttle are available for a fee. The business-friendly Tristar Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.
  • 1 building
  • 39 guestrooms or units
  • 12 levels
  • Built in 2013
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Dining venue
Tristar Hotel offers 39 accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Built in 2013

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tristar Hotel

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International.

We should mention

  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Tristar Hotel Nha Trang
Tristar Hotel
Tristar Nha Trang
Tristar Hotel Hotel
Tristar Hotel Nha Trang
Tristar Hotel Hotel Nha Trang

Frequently asked questions

What is the cancellation policy at Tristar Hotel?

Tristar Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Tristar Hotel?

Yep, Tristar Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Tristar Hotel?

The closest beach to Tristar Hotel is Bai Dai Beach (16.5 km).

Is Tristar Hotel family-friendly?

No, Tristar Hotel is an adults-only property.

Does Tristar Hotel serve breakfast?

Yep, complimentary continental brekkie is served daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Tristar Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Tristar Hotel?

Yep, you can grab a meal at Tristar Hotel's onsite restaurant that serves Vietnamese cuisine.

What time are check-in & check-out at Tristar Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Tristar Hotel?

No, pets and service animals are not allowed.

Tristar Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 39 out of 117 reviews
Rating 8 - Good. 43 out of 117 reviews
Rating 6 - Okay. 25 out of 117 reviews
Rating 4 - Poor. 7 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Maximo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retired

It was a good n a very affortable experience. Staff very friend n very helpful. Need a little more detail in cleaning. Bed not changed in 3 days. I do not know what the standard change time is. Overall it was a good experience.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

TAY

Liked: Cleanliness, staff & service, property conditions & facilities
Luckily the tv movies were in English. Friendly and approachable staff. Not too bad for first timer.
Stayed 4 nights in Oct 2019
Verified

4/10 Poor

KK

Liked: Staff & service, amenities
Disliked: Cleanliness
Changed room twice due to aircond problem (first time) and cockroach running around in the room (second time). Third room got the cockroach (2 pcs) too.. sob sob..
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mukava hotelli ja henkilökunta

Pickup lentokentältä 👍 myös yöllä Aulasta sai varattua bussikyydin määränpäähän👍 Aamupalalla ei pitkälle pötki... tosin ei 20€ yöpymiseltä voi vaatia ihmeitä
Stayed 1 night in Nov 2018
Verified

8/10 Good

kihag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 여행 안내

전반적으로 친절하고 위치도 좋았으나, 특히 여행 안내 담당자의 자세하고 친절한 안내로 즐겁고 편안한 여행이된것에 감사를 드린다.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff and comfortable

Staff were super friendly and helpful. They helped us book a transport to I-Resort and gave us lots of advice. Breakfast had a choice of meals and were tasty. Room was clean and comfortable but it was very small and the shower drained slowly. Staff did their best to solve the drain problem and did fix it. Room wa comfortable but lacked Windows to see outside.
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

Viktoriya

Liked: Staff & service
Disliked: Cleanliness, room comfort

Не понравилось

Бронировали семейный номер для троих человек, его не оказалось в наличии.Нам предложили два номера, первом этаже( над кухней).Один номер без окна, второй чуть побольше и с окном. Вида из окна не было, утром запах кухни. Мы уже останавливались в этом отеле и в прошлый раз было очень чисто. А через два года отель подустал. Белье серое, в номерах убирают плохо( в туалете стены давно не мыли). Полотенце одно на человека, душ еле держится.В номере без окна было очень душно. Плюсы- персонал вежливый, девушка из экскурсионного бюро постоянно нам помогала. Выбор завтраков стал меньше.Вай фай работал хорошо. Есть русский канал .Нашему сыну номер без окна понравился несмотря на недостатки, .Но если он был чуть младше, один бы не стал жить.
Stayed 3 nights in Jul 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
방에 날빠리와 빠쿼뽈례가 있였꼬 침때뽀에 떄까 염쳥 묻여있슙니따. 땀빼냄쌔또 납니따! 뚄 아끼찌먈구 떠 쫗운 호텔 꺄쎄요ㅎㅎㅎ! 휴회함니땨 가성비 좋은 호텔입니다.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, friendly staff

The staffs are very helpful and passion. They have gave a lot of information about Nha Trang, suggestion about where to visit and the range of price for our meal and transportation fees.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굉장히 가성비 좋은 호텔 입니다
Stayed 2 nights in May 2018
Verified

2/10 Terrible

Kenny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted with fleas micro bugs on all surfaces

Completely disgusted, disappointed and dissatisfied. I arrived to the hotel after 10 hours of flight and layover only to find out when checking in and getting a room that the hotel room was infested with fleas or some kind of micro bugs. I walked in only to notice that the sink area had them all over, upon further inspection, the headboard, side table, counter under the tv and coffee area had them all over as well. Disgusted as I was, I notified reception and told them about the issue, they said they don’t have any more rooms in that category of one double bed etc, they said I should just stay in the room and the next day I can get my room changed. As disappointed as I was, initially they said they couldn’t do anything, then they finally said they had a family room on the first floor no windows though, I said ok, let me check it out and see. Upon taking the other room, eventually I noticed the walls were dirty and black, at some point after looking closely onto the furniture I noticed more of the flea sized bugs. I immediately notified the front desk and wanted out. What likely traveler would stay in an infested hotel to maybe only wake up with bed bug bites let alone having the fear that they can enter my luggage and I’d likely be transporting them home. I immediately asked for a full refund as now I had to not only find another hotel to stay but also arrange my own transportation. The reception did not seem apologetic to my circumstance. They said we can offer you a partial
Stayed 7 nights in May 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Location is good. The staffs are so friendly and helpful. But the room has a bit smelly...
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Roger

Liked: Staff & service
Disliked: Cleanliness, room comfort

Average hotel in good location in need improvement

Average budget hotel near to the beach. We stayed 5 nights (paid in advance - or we would have moved.) On arrival room was not that clean, toilet seat broken. We asked for this to be fixed twice and it was on the second day. The location is ok. It's about 10 minute walk down to the main touristy area of bars, shops and restaurants. Beach is 5 minute walk away. Staff were helpful in arranging things. Breakfast experience was not good. Your free breakfast entitles you to one drink and one food item.. any more and you will be asked to pay. Also the breakfast team were not very helpful of polite. There needs to be a review by management and some changes made to improve this hotel. As it is, we would not recommend.
Stayed 5 nights in Feb 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

친절한 스텝과 청소 불만족 호텔

여행 마지막날 새벽행기 출발전 4인가족 1개 방에서 지냈어요 여행자거리와는 도보 15분정도 거리고 나트랑센터나 비치와는 도보7분으로 가까워요~ 숙소주변에 여행자거리처럼 가게나 음식집이 많지 않아 한산해보여요 겉으로 보이는 방은 현대적으로 깨끗해보여요 그런데 여러분이 개미얘기 하셨는데 역시 개미를 바닥과 침대에서 몇마리 봤어요ㅠ 좀 근질거리긴 했으나 개미가 문제가아니에요ㅠ 침구를 누가쓰고 안 갈아놓은건지 세탁냄새가 아니고 머리찌든냄새? 그런게 베어있고 이불을 제쳐보니 우린 먹지도 않은 과자부스러기도 조금 보였어요ㅠ 호텔 하드웨어는 훌륭한데 관리상태가 안좋아 넘 안타깝단 생각이 드는 호텔이네요 체크인이랑 공항까지 택시 연결해주신 스텝은 영어도 무척 잘하고 도움이 됐어요 리셉션 옆 투어데스크 여자분이 공항까지택시 연결해주셨는데 4인용 35만 7인용 40만으로 이용했고요 등록된 택시가 아닌 개인차였어요~ 차는 무척깨끗 했는데 등록된 택시가 아니라서 조금 걱정은 속으로 했어요^^;
Stayed 1 night in Feb 2018
Verified

8/10 Good

Min Hee

Liked: Staff & service, property conditions & facilities, room comfort

가서비 굿~ 개미와 친구함

다른 후기처럼 개미가 있기는 있었습니다만... 성격상 크게 신경쓰지 않아서 괜찮았어요. 큰 기대를 하지 않아서 그런지 지낼만 했습니다. 방 상태는 깨끗한 편이었으나 어메니티가 간소해서 샴푸, 린스, 바디샴푸가 하나로 통합되어 있어 조금 당황했습니다 리셉션 직원들과 영어로 의사소통이 가능합니다.또한 친절해서 주변 지도도 얻었습니다. 나트랑 센터와 도보 7분 거리에 위치해 있어서 쇼핑이 편했습니다. 나트랑 대성당 및 롱선사도 도보로 갈 수 있는 거리입니다. 단, 어린이들은 힘들 수 있는 거리입니다. 한마디로 요약하자면 위치나 시설이 가격대비 괜찮은 편입니다. 개미에 무딘 여유를 지녔다면요...
Stayed 2 nights in Jan 2018
Verified

6/10 Okay

speed

Liked: Staff & service
Disliked: Cleanliness
房間大致整潔 不過牆壁上有有點點小蟲 沐浴地台太高 去水口阻塞 職員非常友善 詳細講解不同活動內容及收費
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean, close to beach. Very nice breakfast, you have a lot of choice and everyday is difference.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

ALVARO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo. Gran atención del personal de recepción. Puedes guardar el equipaje y darte una ducha incluso después del check out.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

Near the beach and Nha Trang shopping plaza. Very good location for food
Stayed 1 night in Dec 2017
Verified

6/10 Okay

Verified traveller

Good budget hotel with set breakfast

Good
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

In city, a bit far from tourist area

Outside main tourist area, 15 min walk, quite location
Stayed 1 night in Nov 2017
Verified

2/10 Terrible

Tom

Disliked: Room comfort

Keskeneräinen huone

Hyvällä paikalla, lähellä ranta ja lentokenttä bussin päätepysäkki. Uusi hotelli, vielä hieman kesken, minun kylpyhuoneen huoneen ikkuna puuttuu ja tilalla oli pyyhe ja pahvi!!!!!
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

Tracy

Liked: Cleanliness, staff & service

Tight and cramped but okay

The room is quite small and cramped. Although there seems to be some upgrades in the bathroom, the finishes and and construction is poor since there are many flaws and unfinished work like holes in the walls and no shower door. Overall it's okay but we've seen better for this price. The service was good and the staff was nice. The location is off the main street by 2 blocks.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

YI CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CP值很高

超值。房間基本乾淨、也很安靜、室內空間夠大、櫃台服務人員有遇到一個會講一點中文的。CHECK OUT之後如果因為玩水還需要回來梳洗也可以免費提供，很貼心。離海邊走路大約十分鐘。飯店合作的機場接送只要30萬越南盾，非常划算。早餐也不錯，用點餐的，西式越式河粉都有得選。我們只住一晚，就過渡的旅館來說CP值很高。
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

Great hotel and incredibly friendly staff. Just a short walk to the beach and bars.
Stayed 1 night in Sep 2017