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4.5 out of 5

"Lovely bright and spacious apartment. Close to shops and restaurants. Very friends staff. " More

By a verified traveller on Sat 12 Sep 2020

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Hotel Description

A luxury stay in the heart of Newcastle awaits you at Quest Newcastle. Within just a 10-minute stroll, you'll find Newcastle Civic Theater and Newcastle Civic Park. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

You can enjoy an LCD TV with digital channels, and each apartment features a washer/dryer, free WiFi, and free wired Internet. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. 2 bathrooms, a balcony, and a living room are also available. Limited housekeeping is available.

For a drink, you can stop by the aparthotel's own bar/lounge. Other amenities include a fitness center, a coffee shop/café, and laundry facilities. There's also the convenience of self parking.

Within a 15-minute drive of this 4.5-star Newcastle West aparthotel, attractions include Newcastle Beach and Charlestown Square.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$187* Per night/room 23 Dec. - 24 Dec.

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Quest Newcastle ratings based on 263 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Newcastle

Everyone (121) Couples (61) Business (1) Family (82)
2 out of 5
Property is dated. For Quest and for the images show online we feel the property was weathered. Needs a renovation.

Posted by on 15 Oct. 2020

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5 out of 5
Lovely bright and spacious apartment. Close to shops and restaurants. Very friends staff.

Posted by , from NSW Southern Highlands on 12 Sep. 2020

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5 out of 5

Posted by on 18 Jul. 2020

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5 out of 5
A great central location, easy parking and walking distance of eateries

Posted by , from Port Macquarie NSW on 6 Jul. 2020

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4 out of 5
Very convenient at Honeysuckle light rail. Rooms quite stylish but minimalist. Staff lovely and helpful. Ask for a sunny north facing or front room though. Ours was at the back.

Posted by , from Sydney on 24 Jun. 2020

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Comment from Hotel Management

13 Jul. 2020 by Quest Newcastle Reception

We appreciate you taking the time to write this review about your stay at Quest Newcastle. It is always a pleasure to receive positive feedback and I'll ensure to share your words with the entire team. We are looking forward to welcome you back with us very soon.

5 out of 5

Posted by on 13 Jun. 2020

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Comment from Hotel Management

23 Jun. 2020 by Quest Newcastle Reception

Perfect score! Thank you for your feedback on your recent stay, we hope we can welcome you back in the near future!

3 out of 5
The two bedroom apartment was spacious and had two bathrooms. It was also located near some cafes which were great. Charles Rahim

Posted by , from Sydney on 8 Jun. 2020

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4 out of 5
The sliding door needed maintenance - every thing else good

Posted by on 2 Jun. 2020

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Comment from Hotel Management

23 Jun. 2020 by Quest Newcastle Reception

Thank you for taking the time to complete feedback on your recent stay with us. We are delighted to hear you enjoyed your stay here at Quest Newcastle. We will be sure to have our maintenance team inspect the sliding door in your apartment. We appreciate you bringing this to our attention. We hope we can welcome you back in the near future!

4 out of 5

Posted by on 27 Jan. 2020

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4 out of 5

Posted by on 3 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Jess Hoyes, Operations Manager

Thank you for taking the time to score us. 4/5 is a great score and we are glad you enjoyed your stay here at Quest Newcastle!

Property Features

Quest Newcastle offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. The luxury Quest Newcastle also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Newcastle aparthotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 10 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Civic Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Newcastle offers 64 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate living rooms and include desks. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 43-inch LCD televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Netflix
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekdays only)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan

Food & Drink

Quest Newcastle has a restaurant on site.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 8:00 PM
  • Sunday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel’s reception is open daily from 7 AM to 11 PM on weekdays, from 9 AM to 11 PM on Saturdays, and to 9 AM to 10 PM on Sundays.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests may be subject to health screenings for COVID-19 at the property.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:00 AM - 8:00 PM
  • Sunday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 25 per day
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Newcastle Quest
  • Quest Apartment Newcastle
  • Quest Newcastle
  • Quest Hotel Newcastle
  • Quest Newcastle Hotel Newcastle
  • Quest Newcastle Newcastle West
  • Quest Newcastle Apartment
  • Apartment Quest Newcastle Newcastle West
  • Newcastle West Quest Newcastle Apartment
  • Apartment Quest Newcastle
  • Quest Apartment
  • Quest
  • Quest Newcastle Aparthotel
  • Quest Newcastle Newcastle West
  • Quest Newcastle Aparthotel Newcastle West

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.