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4.5 out of 5

"The sliding door needed maintenance - every thing else good " More

By a verified traveller on Tue 02 Jun 2020

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Hotel Description

A luxury stay in the heart of Newcastle West awaits you at Quest Newcastle. You'll be 2.4 km (1.5 mi) from Merewether Beach and 2.4 km (1.5 mi) from Newcastle Beach. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

You can enjoy an LCD TV with digital channels, and each apartment features a washer/dryer, free WiFi, and free wired Internet. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. 2 bathrooms, a balcony, and a living room are also available. Limited housekeeping is available.

For a drink, you can stop by the aparthotel's own bar/lounge. Other amenities include a fitness center, a coffee shop/café, and laundry facilities. There's also the convenience of self parking.

Attractions within a 20-minute drive of this 4.5-star Newcastle West aparthotel include Nobbys Head Beach and University of Newcastle.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$155* Per night/room 11 Jun. - 12 Jun.

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Quest Newcastle ratings based on 256 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Newcastle

Everyone (119) Couples (58) Business (1) Family (80)
4 out of 5
The sliding door needed maintenance - every thing else good

Posted by on 2 Jun. 2020

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4 out of 5

Posted by on 27 Jan. 2020

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4 out of 5

Posted by on 3 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Jess Hoyes, Operations Manager

Thank you for taking the time to score us. 4/5 is a great score and we are glad you enjoyed your stay here at Quest Newcastle!

4 out of 5
Central location. Clean and tidy plus staff are helpful.

Posted by on 2 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Jess, Operations Manager

Hello thank you for the 4 / 5 rating! We are pleased you enjoyed our location, our level of cleanliness and of course that our staff were helpful! Looking forward to your return.

4 out of 5

Posted by on 29 Nov. 2019

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Comment from Hotel Management

15 Jan. 2020 by Jess Hoyes, Operations Manager

Thank you for taking the time to score us. 4/5 is a great score and we are glad you enjoyed your stay here at Quest Newcastle!

5 out of 5
Spacious room, walking distance to shopping center, good staff.

Posted by , from Sydney on 3 Nov. 2019

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5 out of 5
Check-in service was excellent as was check out Room was perfect, loved the veranda Very happy the bathroom had a bath

Posted by on 27 Jun. 2019

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5 out of 5

Posted by on 27 Jun. 2019

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5 out of 5
Fantastic location, reasonable price, clean and tidy rooms and plenty of space. Will be staying here again.

Posted by on 24 Jun. 2019

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5 out of 5
Really friendly staff at reception and super helpful both on check in and check out.

Posted by on 14 Apr. 2019

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Property Features

Quest Newcastle offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. The luxury Quest Newcastle also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Newcastle West aparthotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 10 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Separate living room1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Civic Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Newcastle offers 64 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate living rooms. 43-inch LCD televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Newcastle West aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Netflix
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekdays only)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan

Food & Drink

Quest Newcastle has a restaurant on site.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

This hotel’s reception is open daily from 7 AM to 11 PM on weekdays, from 9 AM to 11 PM on Saturdays, and to 9 AM to 10 PM on Sundays.

The front desk at this property is open daily from 7 AM - 11 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.For traveler safety, contactless check-in and check-out are available.

  • Property is cleaned with disinfectant
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per day
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Newcastle Quest
  • Quest Apartment Newcastle
  • Quest Newcastle
  • Quest Hotel Newcastle
  • Quest Newcastle Hotel Newcastle
  • Quest Newcastle Newcastle West
  • Quest Newcastle Apartment
  • Apartment Quest Newcastle Newcastle West
  • Newcastle West Quest Newcastle Apartment
  • Apartment Quest Newcastle
  • Quest Apartment
  • Quest
  • Quest Newcastle Aparthotel
  • Quest Newcastle Newcastle West
  • Quest Newcastle Aparthotel Newcastle West

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.