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"This hotel was a let down. When you are paying premium price you expect it to be pretty perfect- unfortunately for us, it was not. There was a busi ... " More

By a verified traveller on Sun 24 Sep 2017

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Hotel Description

Royal Continental Hotel Naples places you in the center of Naples, within just a 5-minute stroll of Castel dell'Ovo and within 15 minutes of Royal Palace. Highlights at this hotel include free continental breakfast, a restaurant, and a 24-hour fitness center.

Flat-screen TVs, free bottled water, and in-room massages are featured in all 397 rooms. Nice touches include rainfall showerheads and free toiletries. Additionally, 24-hour room service, safes, and hair dryers are available.

The seafood restaurant, Al Castello, serves local cuisine and is open for breakfast and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the seasonal outdoor swimming pool and pool loungers. A conference center and a business center are among the business amenities offered. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning free breakfast is served. There's also self parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 4-star Naples City Centre hotel include Teatro di San Carlo and Galleria Umberto.

Classic Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double or Twin Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Triple Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Continental Hotel Naples ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Continental Hotel Naples

Everyone (1)
3 out of 5

Great location

This hotel was a let down. When you are paying premium price you expect it to be pretty perfect- unfortunately for us, it was not. There was a business conference on at the same time as our stay, and it was evident that staff were more concerned about them than other guests. Lifts took extremely long to move all of the guests up and down the hotel. Our phone rang at 7am the first morning, we notified staff we did not need a wake up call but the next day it woke us up once again. The room was nice and cleanliness good also. Wifi could not keep up with demand, was only good very late at night. Overall it was a nice hotel, great location, but the price we paid for what we got was not good value.

Posted by , from Australia on 24 Sep. 2017

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About the Royal Continental Hotel Naples

Location Via Partenope 38-44, Naples, NA 80121

Property Features

Royal Continental Hotel Naples offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite business center. The business-friendly Royal Continental Hotel Naples also features a rooftop terrace, 24-hour room service, and express check-in. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Naples hotel is smoke free.

  • 397 guestrooms or units
  • 10 levels
  • 2 buildings
  • Continental breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Wedding services available
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Naples International Airport (NAP) (15.8 km / 9.8 mi)
  • Train station: Montesanto Station (3.8 km / 2.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Royal Continental Hotel Naples offers 397 accommodations with safes and complimentary bottled water. Flat-screen televisions come with pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Movies for purchase
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:30 AM.

Al Castello - Overlooking the ocean, this seafood restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

TEN - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves light fare only. Open select days.

Lounge Bar - This bistro specializes in international cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property charges a facility fee of EUR 5 per person, per hour to access the pool, valid for maximum 2 hours per day.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20.0 per stay.

Pet Policy

  • Pets: EUR 20 per pet, per stay
  • Maximum 1 per room (weight limit: 22 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

  • No rollaway/extra beds available
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one way)
  • Self parking fee: EUR 30.00 per day
  • Pet fee: EUR 20 per pet, per stay
  • Crib (infant bed) fee: EUR 20.0 per stay
  • Facilities fee: EUR 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Continental Hotel Naples
  • Continental Royal
  • Hotel Royal Naples
  • Naples Hotel Royal Continental
  • Naples Royal Continental
  • Royal Continental
  • Royal Continental Hotel
  • Royal Continental Hotel Naples
  • Royal Continental Naples
  • Royal Hotel Continental Naples
  • Hotel Royal Continental
  • Royal Continental Naples
  • Royal Continental Hotel Naples Hotel
  • Royal Continental Hotel Naples Naples
  • Royal Continental Hotel Naples Hotel Naples

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Royal Continental Hotel Naples offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in June and close in October.
  • Pool access available from 10:30 AM to 6:30 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 May to 31 October.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.