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Hello Naples

Photo gallery for Hello Naples

Reception
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Hallway
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Via Bernardino Rota 36, Naples, NA, 80133
  • Place, University of Naples Federico II
    ‪3 min walk‬
  • Place, Spaccanapoli
    ‪5 min walk‬
  • Place, Port of Naples
    ‪12 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪10 min drive‬

Room options

View all photos for 4 Single Bed Female Dorm with Private Bathroom

Iron/ironing board, free WiFi, bed sheets

4 Single Bed Female Dorm with Private Bathroom

  • 30 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for 4 Single Bed Mixed Dorm with Private Bathroom

Iron/ironing board, free WiFi, bed sheets

4 Single Bed Mixed Dorm with Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About the area

Naples

At Hello Naples you'll be within just a 10-minute stroll of popular attractions like Spaccanapoli and Gulf of Naples. Highlights at this hostel include a restaurant and in-room free WiFi. .The hostel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this Naples City Centre hostel include Port of Naples and Naples Underground.
View more Hostels in NaplesOpens in a new window

What's nearby

  • University of Naples Federico II - 3 min walk - 0.3 km
  • Spaccanapoli - 5 min walk - 0.5 km
  • Naples Underground - 10 min walk - 0.9 km
  • Piazza Giuseppe Garibaldi - 10 min walk - 0.9 km
  • Port of Naples - 12 min walk - 1.0 km

Getting around

  • Via Marina - Duomo Tram Stop - 2 min walk
  • Naples Central Station - 15 min walk
  • Naples International Airport (NAP) - 50 min drive

Restaurants

  • ‪L'Antica Pizzeria da Michele - ‬5 min walk
  • ‪Bar N'Amore è Cafè - ‬2 min walk
  • ‪Pizzeria Passiona Mij - ‬5 min walk
  • ‪Pizzeria D'Angeli - ‬5 min walk
  • ‪Bowl Napoli - ‬6 min walk

About this property

Hello Naples

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hello Naples. An airport shuttle (available 24 hours) is available for a fee.

This Naples hostel is smoke free.

  • 5 guestrooms or units
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Fridge in a common area
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Hello Naples offers 5 air-conditioned accommodations, with an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 12:30 AM and 10:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person (one-way)
  • Late check-in fee: EUR 5 for check-in between 12:30 AM and 10:00 AM
  • Towels fee: EUR 2 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express, Carte Blanche, debit cards, cash, mobile payments and PayPal.

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hello Naples Naples
Hello Naples Hostel/Backpacker accommodation
Hello Naples Hostel/Backpacker accommodation Naples

Frequently asked questions

Are there any beaches close to Hello Naples?

The closest beach to Hello Naples is Gaiola Beach (8.8 km).

Is Hello Naples family-friendly?

No, Hello Naples is an adults-only property.

Is there a free airport shuttle available at Hello Naples?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hello Naples?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hello Naples?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hello Naples?

No, pets are not allowed.

Hello Naples Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 52 reviews
Rating 8 - Good. 7 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 5 out of 52 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room and great staff! It was my first time staying in a hotel in Europe and the staff made it very easy and were very patient with me
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great staff, no frills, comfortable place to stay

stayed here for 3 nights and it was very clean, comfortable, and in a well-located area near the train station and with easy access to the airport. staff and volunteers were all AMAZING and very multilingual (italian, english, spanish)- it is definitely not a super social hostel with events/parties but the staff are great people to get to know and can give food recommendations for things !!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Abdukahhor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro and universties
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve spent three nights and it was exceptional. I am really happy with the service and place. Thank you.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Abednego

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

Abigail

Disliked: Cleanliness, amenities
Staff were super helpful but the conditions of the beds and toilets were poor.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Soare

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came late for checm in, reception staff are really nice, there is air coditioning in our room. Our beds are new, comfy, we had really nice sleep after long day walking. Private bathroom, especially good for girls make up in the morning. Close to metro, and bus stop to go around Naples
Stayed 1 night in Jun 2025
Verified

6/10 Okay

C

Liked: Property conditions & facilities
Disliked: Amenities
The floors, kitchen and bathrooms were absolutely not clean. The beds at least had clean linens. The staff was a mixed bag, some nice and professional and others not so much
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Domenico

Liked: Staff & service, room comfort

Single Bed in mixed 4 person shared room

Discreet hostel, unkept structure outside the rooms, but comfortable room with 4 beds, en-suite bathroom and air conditioning | Basic facilities such as lockers, common area, kitchen, communal fridge | Room tidy and sufficiently clean 3/5 | Good for the price, I recommend it for short stays and if you only need to sleep and take a shower
Stayed 1 night in Sep 2025
Verified

4/10 Poor

oguzhan

Disliked: Cleanliness, staff & service, amenities
Reception folks should be more professional. The place should be more clean , especially bathrooms
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Carson

Disliked: Cleanliness, property conditions & facilities
Room was really dirty with hair and a couple bugs
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Babak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bathroom No slippers Bed bugs
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Cristina

Liked: Staff & service
Disliked: Cleanliness, amenities
Room felt neglected, there was NO HOT WATER in the mornings, we had to rent towels not sure if that’s normal in hostels as it was my first time staying at one. I was told hostels usually have common places, there was no common spaces and no TV! Also, we could never connect to the wifi upstairs! And lastly no elevators, so going 4 flights of stairs with large backpacks was not fun!!!
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Edra Carlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I tried to check in 45mins after time- room was not ready, which was fine. Came back 4 hours later was put in a room with a male - I reserved female room. My bed had hair on it / shower was disgustingly dirty/ toilet dirty/ room hot. I chose to sleep in the community room in a chair. Alley to the property felt unsafe!!! Front desk had no care or professionalism or solutions.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Liina

Liked: Staff & service
Yövyin halvassa neljän naisen hostellihuoneessa. Muut huonetoverit vetivät röökiä ikkunasta, eli huone haisi savulta ja oli muutenkin ankea (ei mitään seinillä muuta kuin rumat sähköpistokkeet, joista osa ei toiminut) Talvella kiinteistö on todella kylmä. Huoneessa on ilmalämpöpumppu, joka on hiton äänekäs muttei hyödytä mitään, kun lämpö pakenee tiivistämättömistä ikkunoista. Netti toimi aulassa mutta ei 2. kerroksessa. Hissi on mutta ei käytössä. Henkilökunta oli ystävällistä ja avuliasta, heistä plussaa.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Super!! Ho fatto anche Amicizia con i miei compagni di stanza, che questo per un ostello é spettacolare!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, property conditions & facilities
Appena arrivato, accoglienza super della ragazza, disponibilissima e sorridente. Parla tante lingue ed essendo un ostello é un vantaggio enorme. Ho trovato il letto ben fatto e sistemato, cuscini lenzuola e coperta pulitissime. Aono stato davvero benissimo
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Davide

Liked: Cleanliness, amenities, property conditions & facilities
Pulito, comodo, silenzioso, staff con accoglienze, bagno privato, posizione strategica,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Tutta la reception é Favolosa. Praticamente é la mia sistemazione ogni volta che sono a Napoli. Cortesia, professionalità ed impegno fanno si che i ragazzi della reception in quasi tutta Napoli.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Ottimo
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Perfetto.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Nel pieno centro di Napoli si trova questo ostello adatto a tutte le età (dai 18 in poi ovviamente) Impeccabili alla reception ti forniscono tutte le indicazioni necessarie.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Emiliano

Liked: Cleanliness, amenities, property conditions & facilities
Che dire, veramente stupendo. Comfort, pace, e Tranquillità assoluta. In pieno centro a Napoli!!
Stayed 1 night in Oct 2025