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Eurostars Hotel Excelsior

4.0 star property
Hotel with a restaurant, steps from Gulf of Naples

Photo gallery for Eurostars Hotel Excelsior

Yoga
Front of property - evening/night
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry
The current price is AU$412
includes taxes & fees
10 July - 11 July

Explore the area

Map
Via Partenope 48, Naples, NA, 80121
  • Castel dell'Ovo
    ‪3 min walk‬
  • Piazza del Plebiscito
    ‪8 min walk‬
  • Molo Beverello Port
    ‪12 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View

1 bedroom, premium bedding, down duvets, minibar

Standard Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View (3 Pax)

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, Sea View (3 Pax)

1 bedroom, premium bedding, down duvets, minibar

Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Sea View (Single Use)

1 bedroom, premium bedding, down duvets, minibar

Junior Suite, Sea View (Single Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Sea View

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Bidet
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

1 bedroom, premium bedding, down duvets, minibar

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Suite, Sea View (3 Pax)

1 bedroom, premium bedding, down duvets, minibar

Standard Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Single Room

1 bedroom, premium bedding, down duvets, minibar

Superior Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double Room

1 bedroom, premium bedding, down duvets, minibar

Classic Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Triple Room

1 bedroom, premium bedding, down duvets, minibar

Superior Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, Connecting Rooms

1 bedroom, premium bedding, down duvets, minibar

Superior Double Room, Connecting Rooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
  • City view
  • 40 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sea view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Sea View

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Eco-friendly toiletries
  • Sea view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About the area

Naples

Eurostars Hotel Excelsior places you in the centre of Naples, steps from Gulf of Naples and within a short 5-minute stroll of Castel dell'Ovo. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of train drop-off service. .Attractions within a 15-minute walk of this 4-property class Naples City Centre hotel include Molo Beverello Port and Via Toledo.

What's nearby

  • Castel dell'Ovo - 3 min walk - 0.3 km
  • Piazza del Plebiscito - 8 min walk - 0.7 km
  • Molo Beverello Port - 12 min walk - 1.0 km
  • Via Toledo - 15 min walk - 1.3 km
  • Port of Naples - 3 min drive - 2.2 km

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples International Airport (NAP) - 35 min drive

Restaurants

  • ‪Transatlantico - ‬5 min walk
  • ‪Officina del Mare - ‬4 min walk
  • ‪Rosolino - ‬1 min walk
  • ‪La Piazzetta - ‬3 min walk
  • ‪La Scialuppa - ‬5 min walk

About this property

Eurostars Hotel Excelsior

Hotel with a restaurant, steps from Gulf of Naples
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at Eurostars Hotel Excelsior. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1905
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and bidets. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Front of property

Royal Continental Hotel Naples

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,262 reviews
The price is AU$315
includes taxes & fees
9 July - 10 July
Royal Continental Hotel Naples

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station drop-off shuttle (surcharge)
  • Parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

What is the cancellation policy at Eurostars Hotel Excelsior?

Eurostars Hotel Excelsior offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on 10 July 2025 start from AU$392.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Hotel Excelsior?

Yep, Eurostars Hotel Excelsior has a self car park for EUR 30 per day.

Are there any beaches close to Eurostars Hotel Excelsior?

The closest beach to Eurostars Hotel Excelsior is Gaiola Beach (6.7 km).

What makes Eurostars Hotel Excelsior a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Eurostars Hotel Excelsior.

Does Eurostars Hotel Excelsior serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Eurostars Hotel Excelsior?

No, Eurostars Hotel Excelsior does not offer an airport shuttle service.

Is there a bar or restaurant at Eurostars Hotel Excelsior?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Eurostars Hotel Excelsior?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Eurostars Hotel Excelsior?

No, pets are not allowed.

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ioana

Stayed 1 night in Mar 2025

8/10 Good

Leonardo, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The wifi is terrible. If you need to send emails or would like to stream anything then I would consider another hotel. Asked a few times about wifi but staff said that they could not improve it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Vincenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thierry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bernadette

Excellance

This hotel is amazing. Anyone that chooses to stay here is picking a great place. I will be extending my stay again. It is elegant convenient and clean. The staff is kind and they even engaged with my really bad Napolitan broken accent.🇮🇹
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A classic hotel with a fabulous view of Naples Bay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ram

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including staff have been really good… WiFi is a bit spotty otherwise all seemed well
Stayed 4 nights in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Stayed 2 nights in Nov 2024

10/10 Excellent

Brian, Chester

Business traveller
I always stay at the Excelsior. The staff are wonderful and rarely change!! Feels like home.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cracking hotel in a great location in Naples. Our (sea view with balcony) room was attractive, spacious and very comfortable; breakfast was good; the staff were very helpful and courteous; and the whole hotel was very clean and well maintained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the wharf and walking distance to restaurants and primary tourist sites
Stayed 2 nights in Oct 2024

8/10 Good

Kevin, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic old Italian hotel with a great position on the waterfront close to all the restaurants etc. The roof terrace and the restaurant are excellent. Rooms are old school but comfortable and spacious - with good beds.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Takeo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 1 night in Oct 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old-style luxury with a rooftop restaurant with a beautiful view over the bay. Staff was very helpful. Our first room was over a noisy street and as soon as we asked we were moved to a quieter room. Large breakfast buffet was included with our room, not sure if that is true for all price levels. Lovely harbor location but not in the center of the “action.”
Stayed 4 nights in Oct 2024

8/10 Good

Saeed

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Extremely loud music until 1:00 AM right into our ears not allowing any rest!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nitin, edison

Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The hotel is beautiful. Our room was great though we didn’t have waterviews. The location on the water is perfect. There’s plenty of restaurants within walking distance. We highly recommend this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Property conditions & facilities
Excellent services
Stayed 4 nights in Oct 2024

10/10 Excellent

marco

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelent everything
Stayed 3 nights in Oct 2024

8/10 Good

Juan, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
The location along the sea
Stayed 1 night in Oct 2024