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Trademark Hotel

Property class: 4

Photo gallery for Trademark Hotel

Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Restaurant
Coffee/tea maker, eco-friendly cleaning products
Lobby lounge
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$302
includes taxes & fees
1 May - 2 May

Explore the area

View map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621
  • Place, Village Market
    ‪1 min walk‬
  • Place, Embassy of the United States of America
    ‪10 min walk‬
  • Place, United Nations Office at Nairobi
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪28 min drive‬

Room options

View all photos for Trademark Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Trademark King Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark King Room

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace King Room

Terrace/patio

Terrace King Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Suite Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark Suite Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark King City View Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark King City View Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin, City View Room

In-room safe, desk, laptop workspace, blackout curtains

Trademark Twin, City View Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Nairobi

Trademark Hotel puts you in the heart of Nairobi, connected to a shopping centre and within a 20-minute stroll of Village Market and United Nations Office at Nairobi. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Kaya can include deep-tissue massages, body wraps and body scrubs along with reflexology and mani/pedis. The restaurant, Harvest, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, kids' club, free pool cabanas and pool loungers. 4704 square feet (437 square metres) of event facilities include 16 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of airport pick-up service. .Sights within a 10-minute drive of this 4-property class Gigiri hotel include Karura Forest and Uhuru Park.

What's nearby

  • Village Market - 1 min walk - 0.1 km
  • Embassy of the United States of America - 10 min walk - 0.9 km
  • Banana Hill Art Gallery - 12 min walk - 1.0 km
  • United Nations Office at Nairobi - 13 min walk - 1.2 km
  • Karura Forest - 2 min drive - 2.2 km

Getting around

  • Syokimau Station - 46 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 49 min drive

Restaurants

  • ‪Hero Bar - ‬1 min walk
  • ‪Harvest - ‬2 min walk
  • ‪Cj's Village Market - ‬3 min walk
  • ‪Artcaffe - ‬3 min walk
  • ‪Karel T Lounge - ‬2 min walk

About this property

Trademark Hotel

Trademark Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4704 square feet (437 square metres) and includes conference space. A rooftop terrace, spa services, and an arcade/games room are also featured at the family-friendly Trademark Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 1 building
  • 215 guestrooms or units
  • 10 levels
  • Conference rooms
  • 4704 sq ft of conference space
  • 437 sq. m of conference space
  • Built in 2018
  • Kid's club (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Trademark Hotel offers 215 accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Kaya has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 25 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Harvest

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's club
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Outdoor pool
  • Playground
  • Shopping centre

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 16 meeting rooms
  • 4,704 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Trademark Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 13 for children
  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 10 (from 6 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

What is the cancellation policy at Trademark Hotel?

Trademark Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Trademark Hotel?

As of 11 Apr 2026, prices found for a 1-night stay for 2 adults at Trademark Hotel on 1 May 2026 start from AU$302, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Trademark Hotel?

Yep, Trademark Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Trademark Hotel?

Yep, Kaya is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Trademark Hotel have a pool?

Trademark Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 6:00 PM.

What luxury perks are available at Trademark Hotel?

Trademark Hotel features a full-service spa, an outdoor pool and free pool cabanas.

Is Trademark Hotel family-friendly?

You bet! With amenities such as a children's club and children's meals, as well as childcare services in the guestrooms, it's no surprise that Trademark Hotel is a hit with families.

Does Trademark Hotel serve breakfast?

Yep, buffet brekkie is offered weekdays between 6:00 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Trademark Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Trademark Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Trademark Hotel?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Trademark Hotel?

No, pets and service animals are not allowed.

Trademark Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 219 out of 342 reviews
Rating 8 - Good. 83 out of 342 reviews
Rating 6 - Okay. 20 out of 342 reviews
Rating 4 - Poor. 12 out of 342 reviews
Rating 2 - Terrible. 8 out of 342 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, excellent amenities and location to many shops and restaurants. Staff was always polite and wanting to help.
Stayed 5 nights in Jan 2026

8/10 Good

Brock

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms … nice bar/lounge on top floor.
Stayed 1 night in Jan 2026

10/10 Excellent

Merete Norheim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly and serviceminded staff. Nice rooms, a very good breakfast and a fantastic gym
Stayed 1 night in Dec 2025

8/10 Good

Parminder Kaur Tarsem Singh

Travelled with family
It’s a good hotel, can be cleaner
Stayed 1 night in Dec 2025

4/10 Poor

Eirik

Liked: Staff & service
Disliked: Cleanliness
The hotel is in a good location. The smaller rooms are made such that the shower is in the same room as the bedroom. While this might or might not be your preference, the problem is that when there is a bad smell from the drain (which was the case in our room) it seeps into the whole room. Not very comfortable, in other words.
Stayed 1 night in Dec 2025

10/10 Excellent

Hubert

Business traveller
Liked: Cleanliness, staff & service, amenities
It was my worst check-in ever due to some misunderstanding, confusion, and a hostile front desk woman. After 1.5 hours, a wonderful person sorted things out and checked me in. From there on it was a wonderful stay. All other staff (including guest relations managers) I encountered were friendly and warm.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ayushi

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Stayed 13 nights in Nov 2025

10/10 Excellent

Jessica

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thoughtful staff, great location, amazing restaurants. Would definitely stay again.
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The staff was excellent
Stayed 2 nights in Nov 2025

4/10 Poor

A.

Business traveller
Disliked: Amenities
They switched me to a different hotel (supposedly an upgrade) without informing me. The "upgrade" room was in a sub-basement with no view, and I had to carry my bags up from the sub-basement up the stairs. The restaurants and bar were overpriced and had poor service.
Stayed 6 nights in Oct 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel when att3ndings meetings on the UN compound
Stayed 5 nights in Oct 2025

10/10 Excellent

Ebony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located inside the village market.
Stayed 3 nights in Oct 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic
Stayed 1 night in Oct 2025

8/10 Good

Manisha

Liked: Cleanliness
Na
Stayed 3 nights in Sep 2025

10/10 Excellent

Rajat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfor
Stayed 4 nights in Oct 2025

6/10 Okay

Nimco

Stayed 4 nights in Oct 2025

10/10 Excellent

Kyoko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel
Stayed 5 nights in Sep 2025

10/10 Excellent

Rashunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was excellent
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vacation in Africa started at the Trademark hotel. The staff were amazing and welcoming. I loved their smiles. They made us feeling relax and comfortable. Very nice hotel to stay at. I highly recommend it. The location is nice, just a little bit away from downtown Nairobi.
Stayed 1 night in Aug 2025

10/10 Excellent

Hachem

Stayed 9 nights in Aug 2025

8/10 Good

AYAKO

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The hotel staff was friendly, welcoming and extremely organized and efficient.
Stayed 1 night in Aug 2025