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Petit Hotel Enchante

3.0 star property

Photo gallery for Petit Hotel Enchante

Property amenity
Basic Twin Room
Exterior detail
Exterior
Dining

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
Hokujo 2455-3, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪8 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪4 min drive‬
  • Place, Happo-one Adam Gondola
    ‪7 min drive‬

Room options

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Triple Room

Free WiFi, bed sheets

Basic Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

Hakuba

At Petit Hotel Enchante you'll be within a 30-minute stroll of Hakuba Happo-One Ski Area and Happo-one Adam Gondola. Highlights at this ski hotel include a restaurant, free self-parking and karaoke. .This smoke-free hotel offers free WiFi in public areas, dry cleaning/laundry services and luggage storage. Other amenities include ski storage and a microwave in a common area. Full breakfast is available daily. There's also the convenience of a free ski shuttle. .With a stay at this 3-property class Hakuba hotel, you'll be 3.4 km (2.1 mi) from Happo One Sakka Ski Lift and 3.5 km (2.2 mi) from Hakuba Goryu Ski Resort.

What's nearby

  • Hakuba Ski Jumping Stadium - 8 min walk - 0.7 km
  • Happo Information Center - 18 min walk - 1.6 km
  • Hakuba Happo-One Ski Area - 4 min drive - 1.7 km
  • Happo-one Adam Gondola - 7 min drive - 3.0 km
  • Hakuba Olympic Museum - 8 min drive - 3.0 km

Getting around

  • Hakuba Station - 19 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 100 min drive

Restaurants

  • ‪トロイメライ - ‬7 min walk
  • ‪ミーティア - ‬6 min walk
  • ‪胡座屋 Aguraya - ‬7 min walk
  • ‪Calico - ‬9 min walk
  • ‪呑者屋 - ‬6 min walk

About this property

Petit Hotel Enchante

There's a restaurant on site. Public spaces have free WiFi. A ski shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. A vending machine, ski storage, and karaoke are also featured at Petit Hotel Enchante. Self parking is free.

This 3-star Hakuba hotel is smoke free.

  • 7 guestrooms or units
  • Karaoke
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Petit Hotel Enchante offers 7 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available for a fee: JPY 1,620 per person
  • A restaurant

Things to do

  • Karaoke
  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Front entrance ramp
  • Handrails in stairways (60 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1620 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Petit Hotel Enchante Hakuba
Petit Enchante Hakuba
Petit Enchante
Petit Hotel Enchante Hotel
Petit Hotel Enchante Hakuba
Petit Hotel Enchante Hotel Hakuba

Frequently asked questions

Is parking available at Petit Hotel Enchante?

Yep, Petit Hotel Enchante has a free self car park.

Are there hot tubs in the rooms at Petit Hotel Enchante?

No, but there are deep-soaking baths in the guestrooms.

Does Petit Hotel Enchante serve breakfast?

Yeah, full breakfast is offered daily.

Is there a free airport shuttle available at Petit Hotel Enchante?

No, Petit Hotel Enchante does not offer an airport shuttle service.

Is there a bar or restaurant at Petit Hotel Enchante?

Yep, you can grab a meal at Petit Hotel Enchante's onsite restaurant.

What time are check-in & check-out at Petit Hotel Enchante?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Petit Hotel Enchante?

No, pets are not allowed.

Petit Hotel Enchante Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 26 out of 30 reviews
Rating 8 - Good. 3 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

cian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay and great value
Verified

10/10 Excellent

Dean

Liked: Cleanliness
Old lodge. Fantastic staff. Family owned etc. great location. Very friendly.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

angelino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every Breakfast was fresh and delicious. The staff are very friendly and helpful in providing information on getting around town and also have lift tickets available for you to reload, skipping the lines at the ticket kiosk. I will definitely stay here again.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rugieri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peefect accommodation!

I highly recommend this stay given the amazing service, excellent hosts and very cozy venue. I also recommend adding breakfast as it is outstanding.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless, the ski storage room was so convenient. The staff were a small family who were unbelievably nice, would go above and beyond and do anything for you. Breakfast every morning was phenomenal. Was located very close to the main road for food and drinks. Would love to think we would go back in a heart beat. There was even a communal area where you were able to warm up food with cluttery and crockery.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Angelica Oikawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy economic inn not distant away from the Hakuba Ski Resorts. Transportation available. Although there were only a few staff member working in the hotel, they appeared to be so nice and dedicated that the experience of service didn’t seem degraded.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was magical. Really conveniently located near shuttle buses for skiing but the main drawcard for us was the wonderfully friendly team who greeted and looked after us, the magnificent breakfast cooked for us each morning and the special dinner we ate there one evening. Couldn't recommend it more highly. Beds were really comfortable and great storeroom for our skis
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

yosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アットホームで丁寧な対応。 食事も美味しそう。 駐車場目の前。エコーランド徒歩3分 リピートしたいくらい良い時間でした。
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful staff. Clean spacious rooms. Heated gear storage for skiers and snowboarders.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Hakuba and our trip was made even better by the incredible hospitality and service we received at Petit Hotel Enchante. Masa, Sayu and family went over and above to ensure we had a good time in Hakuba, we are so grateful for the experience we had at their hotel! I highly recommend!
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire host family was very welcoming and friendly. Made us feel at home.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Shellee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiance and I stayed at the hotel recently with some friends while skiing in Hakuba. Masa and his family were so friendly and accommodating from the moment we arrived. We strongly recommend booking to have dinner at the hotel. Masa and his wife are incredible chefs. They offer a three course menu and also a bento box. The food was delicious (or oishii as the Japanese would say!) Booking ski lift passes was discounted and very convenient at the hotel. The rooms were spacious, warm and very clean. There's even an onsen at the hotel. The wonderful facilities may have made our stay comfortable, what made it memorable were Masa and his lovely family. We'll definitely be staying here again!
Stayed 8 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Masa is very nice and helpful. There is a shuttle bus to ski area.
Stayed 6 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil incroyablement sympathique . Petit dejeuner excellent avec des produits frais . Belle leçon d’accueil et de services .
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most enjoyable stay ever!

The owner and his family are the nicest ever. He went beyond his service and helped us arrange bento and transportation when we were in a rush to catch the train. We were overwhelmed by his warmth and the excellence service. There was a French restaurant at the hotel, and Masa san the owner was also the chef himself. The French food was authentic and delicate. Everything was just excellent. We were so impressed. Will definitely go back again.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Masa-san and the entire family were most helpful and obliging. Assisting with providing discounted lift tickets as well as arranging for reservations and drop off and pick up on certain days from the different slopes in the area. The breakfasts were really good (I would recommend opting for the breakfasts) and dinner was very good too. There is a large selection of wines to choose from the wine list and also across the different price ranges. Room was very comfortable and there is a large communal hot tub on site, which was great to soak in after a day on the slopes. I would highly recommend the property and special thanks to Masa-san, Sari-san and the rest of the family for being such wonderful hosts.
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little hotel with the most amazing owners. Absolutely loved the food as well.
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Hannah

Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Kyle

Stayed 8 nights in Feb 2025
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

krysta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

hasegawa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

SHUNNSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021