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Pension Roku

2.5 star property

Photo gallery for Pension Roku

Property entrance
Garden
Garden
Free WiFi
Dining

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View map
828-344 Hokujo, Misorano, Hakuba, Nagano-ken, 399-9301
  • Place, Hakuba Green Sports Park
    ‪14 min walk‬
  • Place, Hakuba Ski Jumping Stadium
    ‪15 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪3 min drive‬

Room options

View all photos for Standard Single Room, Shared Bathroom (For 1 person)

Standard Single Room, Shared Bathroom (For 1 person)

Standard Single Room, Shared Bathroom (For 1 person)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Shared Bathroom (For 2 people)

Standard Twin Room, Shared Bathroom (For 2 people)

Standard Twin Room, Shared Bathroom (For 2 people)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Hakuba

At Pension Roku you'll be within just a 15-minute stroll of Hakuba Saegusa Art Museum and Hakuba Green Sports Park. Highlights at this ski guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, a garden and tour/ticket assistance. Other amenities include ski storage and ski passes. Full breakfast is available daily between 7:30 AM and 8:30 AM. There's also free self parking, along with the convenience of a free ski shuttle. .Attractions within a 10-minute drive of this Hakuba guest house include Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort.
View more Pensions in HakubaOpens in a new window

What's nearby

  • Hakuba Saegusa Art Museum - 10 min walk - 0.9 km
  • Hakuba Green Sports Park - 14 min walk - 1.2 km
  • Hakuba Ski Jumping Stadium - 15 min walk - 1.3 km
  • Hakuba Happo-One Ski Area - 3 min drive - 2.0 km
  • Hakuba Olympic Museum - 7 min drive - 2.3 km

Getting around

  • Hakuba Station - 5 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 86 min drive

Restaurants

  • ‪トロイメライ - ‬6 min walk
  • ‪ミーティア - ‬12 min walk
  • ‪胡座屋 Aguraya - ‬13 min walk
  • ‪Sounds Like Café - ‬16 min walk
  • ‪Calico - ‬15 min walk

About this property

Pension Roku

Getting to the slopes is a breeze with the pension's complimentary ski shuttle. Pension Roku helps provide the perfect ski holiday with ski storage and ski passes.

WiFi is free in public spaces. Self parking is free.

This Hakuba pension is smoke free.

  • 8 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site
Pension Roku offers 8 accommodations with complimentary slippers and free toiletries. Guests can surf the web using complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,000 per person

Things to do

  • Ski passes
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shared bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only plan must book meals in advance.

Renovations and closures

This property is closed from 1 March 2026 to 28 February 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

PENSION ROKU Hakuba
ROKU Hakuba
PENSION ROKU Hakuba
PENSION ROKU Pension
PENSION ROKU Pension Hakuba

Frequently asked questions

What is the cancellation policy at Pension Roku?

Pension Roku offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pension Roku?

Yep, Pension Roku has a free self car park.

Does Pension Roku serve breakfast?

You bet, full breakfast is served daily between 7:30 AM and 8:30 AM.

Is there a free airport shuttle available at Pension Roku?

No, Pension Roku does not offer an airport shuttle service.

What time are check-in & check-out at Pension Roku?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Pension Roku?

No, pets are not allowed.

Pension Roku Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

takahisa

Liked: Cleanliness, staff & service
初めての利用でしたが、丁寧に対応して頂き良かったです。
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に便利な場所でした。近くに色んなレストランがあったので楽しめました。
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly this place was awesome. Lovely couple that runs the place. Obviously it’s no 5 star but it’s as authentic as it gets. Really enjoyed my stay and would go back. Shuttle is pretty much right out the door and you can walk everywhere very easily. Loved it
Stayed 6 nights in Jan 2020
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
壁が薄く、廊下で話す声は全部聞こえて、泊まってる人にもよりますが、子供が大声で話して親も一緒に声が大きく、廊下は静かにって貼り紙して欲しいくらいでした。
Stayed 1 night in Feb 2018