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4.8 out of 5

"It was a perfect location for 1 night in Nagano, close to the train station, shopping and restaurants. Rooms were adequate and very clean. " More

By a verified traveller on Thu 05 Mar 2020

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Hotel Description

Hotel Metropolitan Nagano places you in the center of Nagano, within a 30-minute stroll of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. Highlights at this hotel include 3 restaurants and in-room free WiFi.

All 235 soundproofed rooms feature sofa beds, safes, and hair dryers. Nice touches include slippers and free toiletries. Phones, desks, and toothbrushes and toothpaste are also available.

The restaurant, Iris, is open for breakfast, lunch, and dinner. APOLLO is the hotel's own bar, serving drinks along with light fare. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.

Sights within a 20-minute drive of this 3.5-star Nagano hotel include M-Wave Olympic Memorial Arena and Nagano Olympic Stadium.

Superior Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$122* Per night/room 24 Oct. - 25 Oct.

Deluxe Double Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, Multiple Beds, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Deluxe Twin Room, Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Standard Twin Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Deluxe Twin Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Hotel Metropolitan Nagano ratings based on 13 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Metropolitan Nagano

Everyone (10) Family (2)
5 out of 5
It was a perfect location for 1 night in Nagano, close to the train station, shopping and restaurants. Rooms were adequate and very clean.

Posted by , from Melbourne on 5 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by K. Kuraishi, Hotel Metropolitan Nagano

Thank you very much for your stay at the Hotel Metropolitan Nagano. We are glad to hear that you are satisfied with us. We look forward to welcoming you in the near future.

5 out of 5
This property was right next to the train station, super convenient and staff were very friendly. Great price too!

Posted by on 13 Feb. 2019

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5 out of 5

Posted by on 7 Feb. 2019

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5 out of 5
Great hotel, so convenient and close to the train station. Highly recommend.

Posted by , from Sydney on 5 May 2018

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4 out of 5

Nice hotel with good view and close to the station

We only stayed at the metropolitan hotel for one night but it was a good experience. Super close to the train station so easy to get anywhere you need to go as well as good food. Our room had a great view overlooking the mountains and the main intersection outside the train station. Beds were comfortable although pillows could have been better and it has all the ammenities you could need!

Posted by , from Melbourne, AUS on 22 Feb. 2018

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Comment from Hotel Management

14 Apr. 2018 by K. Kuraishi Hotel Metropolitan Nagano

Thank you very much for your stay at the Hotel Metropolitan Nagano. We are very glad to hear that you enjoyed staying with us. Regarding pillows, we are going to consider what we can do. We appreciate your valuable opinion. We look forward to welcoming you in the near future. K. Kuraishi Chief Front Desk Clerk Hotel Metropolitan Nagano

4 out of 5

Great location next to train station

Good clean hotel. Loved the heated toilet seat. 1500 check in was too late for us though.

Posted by on 31 Jan. 2018

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5 out of 5

Handy & good sized rooms

Pros: Rooms are a good size - western size rooms compared to the tiny rooms in Tokyo hotels
Location: Handy as arrived late from Tokyo so next to station is great. Hub for ski resorts.
Handy as arrived late from Tokyo so next to station is great. Rooms are a good size - western size rooms compared to the tiny rooms in Tokyo hotels

Posted by , from Melbourne on 20 Jan. 2018

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5 out of 5
Fantastic hotel - clean spacious rooms, comfortable beds, good amenities including a free mobile device to use during your stay. Great location means it is easy to get to and convenient for early bus departures.

Posted by on 17 Jan. 2018

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5 out of 5

Excellent!

The room is big and the shower is satisfying. It's the best among all the hotels we have stayed in during this trip.

Posted by , from Australia on 24 Dec. 2017

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5 out of 5

Great hotel close to amenities.

Excellent Services And Location. Close to shoppings, trains, etc

Posted by , from Australia on 7 Dec. 2017

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Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 8 meeting rooms available. The business-friendly Hotel Metropolitan Nagano also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Nagano hotel.

  • 1 building
  • 235 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Beauty salon
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Nagano (QNG) (0.6 km / 0.4 mi)
  • Metro station: Nagano Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Metropolitan Nagano offers 235 accommodations with safes and slippers. Accommodations are furnished with twin sofa beds. This Nagano hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Iris - This restaurant serves breakfast, lunch, and dinner.

Shinano - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Fan Fahr - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - This café serves light fare only. Open daily.

APOLLO - This bar serves light fare only. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1800 for adults and JPY 1100 for children (approximately)
  • Self parking fee: JPY 1000.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metropolitan Nagano
  • Metropolitan Nagano
  • Metropolitan Hotel Nagano
  • Nagano Metropolitan Hotel
  • Metropolitan Nagano Nagano
  • Hotel Metropolitan Nagano Hotel
  • Hotel Metropolitan Nagano Nagano
  • Hotel Metropolitan Nagano Hotel Nagano

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.