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Hotel JAL City Nagano

3.0 star property

Photo gallery for Hotel JAL City Nagano

Daily buffet breakfast (JPY 2800 per person)
Lobby
Exterior
Property amenity
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$103
29 Mar - 30 Mar

Explore the area

View map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
  • Place, Kitano Cultural Center
    ‪2 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪15 min walk‬
  • Place, Zenko-ji Temple
    ‪15 min walk‬

Room options

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Smoking

Desk, free WiFi, bed sheets

Twin Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for High Floor Single Room,Non Smoking

Desk, free WiFi, bed sheets

High Floor Single Room,Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking | View from room

High Floor Corner Twin Room,Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Economy Double Room City View, Non Smoking

High Floor Economy Double Room City View, Non Smoking

High Floor Economy Double Room City View, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Non Smoking

Desk, free WiFi, bed sheets

Double Room Non Smoking

  • Sleeps 2

View all photos for Twin Room Non Smoking

Desk, free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2

View all photos for Twin Room Smoking

Desk, free WiFi, bed sheets

Twin Room Smoking

  • Sleeps 2

View all photos for Single Room Smoking

Desk, free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1

View all photos for Economy Double Room Non-Smoking

Desk, free WiFi, bed sheets

Economy Double Room Non-Smoking

  • Sleeps 2

View all photos for Economy Double Room Smoking

Desk, free WiFi, bed sheets

Economy Double Room Smoking

  • Sleeps 2

View all photos for Single Room Non-Smoking

Desk, free WiFi, bed sheets

Single Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for Double Room Smoking

Desk, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2

View all photos for High Floor Single Room Non-smoking

Desk, free WiFi, bed sheets

High Floor Single Room Non-smoking

  • Sleeps 1

View all photos for High Floor Economy Double Room Non-smoking

Desk, free WiFi, bed sheets

High Floor Economy Double Room Non-smoking

  • Sleeps 2

View all photos for High Floor Double Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Double Room Non Smoking

  • Sleeps 2

View all photos for High Floor Twin Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Twin Room Non Smoking

  • Sleeps 2

View all photos for High Floor Corner Twin Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Corner Twin Room Non Smoking

  • Sleeps 2

View all photos for High Floor Triple Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Triple Room Non Smoking

  • Sleeps 3

View all photos for New Standard Floor - Single Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor - Single Room Non-smoking

  • Sleeps 1

View all photos for New Standard Floor - Economy Double Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor - Economy Double Room Non-smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for New Standard Floor -Twin Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor -Twin Room Non-smoking

  • Sleeps 2

View all photos for New Standard Floor - Comfort Double Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor - Comfort Double Room Non-smoking

  • Sleeps 2

View all photos for New Standard Floor -Deluxe Twin Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor -Deluxe Twin Room Non-smoking

  • Sleeps 4

View all photos for New Standard Floor -Corner Double Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor -Corner Double Room Non-smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

About the area

Nagano

Hotel JAL City Nagano puts you in the heart of Nagano, within a 20-minute stroll of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Minaminagano hotel include M-Wave Olympic Memorial Arena and Nagano Olympic Stadium.

What's nearby

  • Kitano Cultural Center - 2 min walk - 0.2 km
  • Gondo Shopping Street - 3 min walk - 0.3 km
  • Japanese Traditional Paper Museum - 6 min walk - 0.6 km
  • Nagano Prefectural Shinano Art Museum - 15 min walk - 1.3 km
  • Zenko-ji Temple - 15 min walk - 1.3 km

Getting around

  • Nagano Station - 10 min walk
  • Nagano (QNG) - 12 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 82 min drive

Restaurants

  • ‪モスバーガー 長野SBC前店 - ‬2 min walk
  • ‪いむらや 権堂店 - ‬3 min walk
  • ‪しなののてっぺん 長野店 - ‬2 min walk
  • ‪カフェジュニア イタリアン・トマト 長野トイーゴ店(Café Jr. ITALIAN TOMATO) - ‬2 min walk
  • ‪中華蕎麦 あす真 - ‬2 min walk

About this property

Hotel JAL City Nagano

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Hotel JAL City Nagano also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nagano hotel.

  • 226 guestrooms or units
  • 16 levels
  • Built in 2005
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel JAL City Nagano offers 226 air-conditioned accommodations with complimentary slippers and a hairdryer. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Nagano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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  • Breakfast available
4.6 out of 5, Wonderful, 999 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,000 per night)
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 16 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 2 March 2026 to 3 March 2026 (completion date subject to change). The following areas are affected:
  • Laundry facilities

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2800 for adults and from JPY 1800 for children
  • Self-parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Frequently asked questions

What is the cancellation policy at Hotel JAL City Nagano?

Hotel JAL City Nagano offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel JAL City Nagano?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Nagano on 29 Mar 2026 start from AU$103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel JAL City Nagano?

Yep, Hotel JAL City Nagano has a self car park for JPY 1000 per night. A self car park is also available, for a fee.

Does Hotel JAL City Nagano serve breakfast?

Yeah, buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel JAL City Nagano?

No, Hotel JAL City Nagano does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel JAL City Nagano?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel JAL City Nagano?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel JAL City Nagano?

No, only service animals are allowed.

Hotel JAL City Nagano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 382 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a quick 7 mins walk from the train station, easy access to the express bus to the snow monkeys. Staff were very nice and accommodating. They had extra cots for the kids which worked perfectly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our favorite hotel during our trip. Everything was outstanding from rooms to location to the amazing breakfast they offer. It is one of my all time favorite hotels I have stayed at.
Stayed 2 nights in Dec 2025

8/10 Good

Monika

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect as usual apart from the noise starting at 6.10am ,(housekeeping?). Sleep was impossible. The housekeeping us starting very early.
Stayed 2 nights in Dec 2025

10/10 Excellent

Beaudine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t utilise everything it had to offer but all in all, it’s a cozy hotel, with good staff. Doesn’t have heaps to offer but it forces you to explore and not stay in your room. If there was any complaints, it’s that the room was really warm and you couldn’t change the air con, but nothing opening the window can’t fix.
Stayed 4 nights in Nov 2025

8/10 Good

Kelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were very friendly! We also enjoyed the breakfast buffet!! Fabulous view and meal.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Very comfortable. The sky deck is probably the best amenity. Especially for breakfast time, you are able to zone out and focus on yourself and breakfast time in general. Breakfast times are appointed so not too many guest arrive at the same time which is a plus. Extra toothbrushes w/ toothpaste provided, comb, shower cap, razor etc. Did not have to worry too much about the distance to the nearest tourist attraction/location. Very walkable, but if you get tired, bus stops are at almost every 2 blocks or so.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shellyann, Scarsdale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, we had very peaceful sleep. The breakfast buffet is excellent food and variety. Our check in was very late at 1 am but the front desk gentleman is very helpful, in providing where to park and is welcoming to my daughter and me. The buffet on 16 th floor has very nice window glass view overlooking the mountains.
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, clean and staff were most helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. Easy to walk to Nagano station. Easy walk to Zenkoji. It is a Japanese hotel so it is a small room. Don't expect western size. No issues with it at all.
Stayed 4 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel , the best breakfast. Customer service not very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Doris, Fairfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room with great amenities. We had a larger corner room and the refrigerator was stocked with a variety of beverages. The breakfast buffet offered something for everyone. Great central location - walkable to temple and train station.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this property, in a good neighborhood and only little over 10 minute walk from Nagoya station. Nice size room and we truly got a king bed by western standards. The breakfast was outstanding. Hotel has a laundry facility, we had no issues getting a W/D. Some hotels are just too crazy busy. Overall the staff was very friendly and professional. Worth spending a little extra and excellent value
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room and great amenities (free apple juice, tea, water and coffee in the rooms). This hotel is close to Nagano station and lots of restaurants and shops.
Stayed 3 nights in Oct 2025

6/10 Okay

Pauline

japan 2025

poor club lounge service, terrible hard bed, surly staff
Stayed 3 nights in Sep 2025

8/10 Good

Aaron, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Quiet location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Madilein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and had lots of complimentary items. Highly recommend the breakfast, very yum and the staff are very friendly. Convenient location to the Zengoji Temple too.
Stayed 2 nights in Aug 2025

2/10 Terrible

Andrew

Stayed 3 nights in Jul 2025

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Allez-y sans hésiter!

Un excellent hôtel. Bonne localisation proche de la gare. Bon rapport qualité/prix. Hôtel propre, chambres confortables. Prenez une chambre rénovée, vous ne serez pas déçus!
Stayed 22 nights in Jun 2025

8/10 Good

Michael, San Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Check in was easy, the rooms are clean and the staff was great. The location is close to a lot, less than 10 minutes to the train station. Only downside is the age of the bldg, internet and phones were not working.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Less than 10 mins walk from the station. Breakfast was awesome and so is the view. Spacious room. Clean. Staff is nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Iouri

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, clean building, helpful staff. Location is convenient for getting to popular attractions like the snow monkey park and tokagushi.
Stayed 2 nights in Jun 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Triple room was spacious for a family, and bath/toilet being seperate was helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Atsuko

Location was great. I love breakfast buffet. It was all delicious
Stayed 1 night in May 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way from carpark to hotel lobby not properly maintained.
Stayed 1 night in May 2025