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Hotel JAL City Nagano

Property class: 3

Photo gallery for Hotel JAL City Nagano

A hotel entrance with a revolving door, indoor seating area, and outdoor patio with tables and chairs.
A hotel room with a large bed, a desk, and a view of a cityscape through a large window.
A hotel lobby with seating areas, a reception desk, and a view of the entrance.
A buffet spread with various dishes and beverages, set against a cityscape view.
Bicycles parked outside a building with baskets attached to the front.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$128
24 Nov - 25 Nov

Explore the area

View map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
  • Place, Gondo Shopping Street
    ‪3 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪15 min walk‬
  • Place, Zenko-ji Temple
    ‪15 min walk‬

Room options

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a telephone, a mirror, and a door leading to another room.

Single Room, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Single Room, Smoking

A hotel room with a bed, a desk with a telephone, a mirror, and a door leading to another room.

Single Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Double Room, Smoking

A hotel room with a bed, a desk with a television, a mini-fridge, a chair, and a hanging coat rack.

Economy Double Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Double Room, Non Smoking

A hotel room with a bed, a desk with a television, a mini-fridge, a chair, and a hanging coat rack.

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Twin Room, Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Twin Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for High Floor Single Room,Non Smoking

A hotel room with a bed, a desk with a telephone, a chair, a small table, and a clock on the wall.

High Floor Single Room,Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for High Floor EconomyDouble Room,Non Smoking

A hotel room with a bed, a sofa, a small round table, and a wall-mounted TV.

High Floor EconomyDouble Room,Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for High Floor Double Room,Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

High Floor Double Room,Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for High Floor Twin Room,Non Smoking

A hotel room with two beds, a desk with a computer, a TV, and a clock on the wall.

High Floor Twin Room,Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for High Floor Corner Twin Room,Non Smoking

A hotel room with a large bed, a desk, and a view of a cityscape through a large window.

High Floor Corner Twin Room,Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Renewal Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small refrigerator, and a green textured wall.

Renewal Single Room, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Renewal Economy Double Room, Non-Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Renewal Economy Double Room, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Renewal Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, a TV, and a window with curtains.

Renewal Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Renewal Double Room, Non Smoking

A hotel room with a large bed, a TV, a small table, and a sofa.

Renewal Double Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Renewal Deluxe Twin Room, Non Smoking

A hotel room with two beds, a sofa, a small table, a TV, and a green wall with framed pictures.

Renewal Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Comfort Double Room, Non Smoking

A modern hotel room with a bed, a desk with a laptop, a chair, a TV mounted on the wall, and a small refrigerator.

Comfort Double Room, Non Smoking

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for High Floor Economy Double Room City View, Non Smoking

A hotel room with a bed, a sofa, a table, and a view of the city.

High Floor Economy Double Room City View, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Renewal Deluxe Triple Room, Non Smoking

A hotel room with two beds, a sofa, a small table, and a wall with framed pictures.

Renewal Deluxe Triple Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds
  • Free wired internet

View all photos for Renewal Deluxe Quadruple Room, Non Smoking

A hotel room with two beds, a green wall with pictures, a wooden headboard, and a closet with a mirror.

Renewal Deluxe Quadruple Room, Non Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds and 2 Single Sofa Beds
  • Free wired internet

About the area

Nagano

Hotel JAL City Nagano puts you in the heart of Nagano, within a 20-minute stroll of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Minaminagano hotel include M-Wave Olympic Memorial Arena and Nagano Olympic Stadium.

What's nearby

  • Kitano Cultural Center - 2 min walk - 0.2 km
  • Gondo Shopping Street - 3 min walk - 0.3 km
  • Japanese Traditional Paper Museum - 6 min walk - 0.6 km
  • Nagano Prefectural Shinano Art Museum - 15 min walk - 1.3 km
  • Zenko-ji Temple - 15 min walk - 1.3 km

Getting around

  • Nagano Station - 10 min walk
  • Nagano (QNG) - 12 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 82 min drive

Restaurants

  • ‪モスバーガー 長野SBC前店 - ‬2 min walk
  • ‪お食事処 丸新 - ‬1 min walk
  • ‪中華蕎麦 あす真 - ‬2 min walk
  • ‪能登 - ‬3 min walk
  • ‪らうめん吟屋 権堂店 - ‬3 min walk

About this property

Hotel JAL City Nagano

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Hotel JAL City Nagano also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Nagano hotel.

  • 226 guestrooms or units
  • 16 levels
  • Built in 2005
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel JAL City Nagano offers 226 air-conditioned accommodations with complimentary slippers and a hairdryer. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

This Nagano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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The price is AU$113
8 Nov - 9 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,000 per night)
  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible path to lift

More

  • 16 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2800 for adults and from JPY 1800 for children
  • Self-parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Frequently asked questions

What is the cancellation policy at Hotel JAL City Nagano?

Hotel JAL City Nagano offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel JAL City Nagano?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel JAL City Nagano on 24 Nov 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel JAL City Nagano?

Yep, Hotel JAL City Nagano has a self car park for JPY 1000 per night. A self car park is also available, for a fee.

Does Hotel JAL City Nagano serve breakfast?

Yeah, buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel JAL City Nagano?

No, Hotel JAL City Nagano does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel JAL City Nagano?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel JAL City Nagano?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel JAL City Nagano?

No, only service animals are allowed.

Hotel JAL City Nagano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Room small but comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a great area, we would definitely stay again
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Great location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good! The staff was very friendly and the room was clean and comfortable. The room was fairly quiet too, which is important for me.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and polite, the morning buffet was stunning.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our favorite hotel during our trip. Everything was outstanding from rooms to location to the amazing breakfast they offer. It is one of my all time favorite hotels I have stayed at.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast with traditional Japanese and international foods.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
While aimed at the business traveler, we found the hotel to be centrally convenient for a short family stay in Nagano with helpful staff.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good hotel in central location. Budget friendly with good staff service. Would recommend
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and good location.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were very friendly! We also enjoyed the breakfast buffet!! Fabulous view and meal.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, modern, welcoming hotel with an excellent breakfast and great staff
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, clean and staff were most helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great as it is located on the top floor and you have a wonderful view of the mountains. Staff are very friendly and helpful. Rooms are pretty small but typical of Japan
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room very good. Location very good
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room and great amenities (free apple juice, tea, water and coffee in the rooms). This hotel is close to Nagano station and lots of restaurants and shops.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
An old building hence furniture looks dated but it has its charm within walking distance to Nagano station (15 mins) and a Main Street of food options. Toilet ceiling was very short though.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many restaurants conveniently located nearby. The room is clean and comfortable and the breakfast is outstanding with a wide and impressive selection. The view is absolutely amazing. I would definitely recommend this hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Breakfast was superb as was the view from the sixteenth floor.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and had lots of complimentary items. Highly recommend the breakfast, very yum and the staff are very friendly. Convenient location to the Zengoji Temple too.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Breakfast was great. Especially the yoghurt. Rooms were quite small, but clean
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, close to the station. Very walkable area.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, clean building, helpful staff. Location is convenient for getting to popular attractions like the snow monkey park and tokagushi.
Stayed 2 nights in Jun 2025