Murray-Darling Basin Holiday Packages

On arrival we went and check in. We are notified that we’ve been upgraded to an apartment which in itself sounded good. They had failed to book the car park that I booked earlier in the day after being prompt by what if I’m entering the room? There were no snacks skew Ott. There was only normal tea no herbal teas. I rang Reception and they offered that I could go down and get some biscuits and then thought better off it and said I can drop some off so that was good but only two packs of biscuits and we’re in there for two nights and they were two of us so I thought that was a bit mean next day. Our beds weren’t made. I expected the bed to be made but then when I looked on the rules for the apartment side then the rooms are serviced once a week to me. That’s not an upgrade. If your bed isn’t made every day traffic noise affected my partner so getting to sleep was a bit staying asleep with a bit of bit difficulty so maybe double glazing would help there.

Every thing was excellent

Clean room. Friendly staff. Secure lodgings. Good location, close to food, shopping, transport.

The carpark was small and hard to find, there was nowhere to stop out front to check in and the lift for the car park was out of order. The bathroom was dirty and it looked like the room had just had a light clean over the last year. I won't be staying there again

Was totally frustrated trying to get into property and room in general. Downloaded JustIn App as instructed to get electronic key - arrived really late after travelling from OS with an 8 year old and it kept saying key had expired. Luckily someone else that we met up with and was staying with us came down to let us in. When we finally got in and tried parking there was no free car park space - on booking they assigned a free car park space as part of the booking.