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Quality Inn & Suites University Area

2.5 star property
Hotel with free breakfast, a quick walk to Ball State University

Photo gallery for Quality Inn & Suites University Area

Business centre
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Interior
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included
The current price is AU$118
includes taxes & fees
11 May - 12 May

Explore the area

Map
3400 North Everbrook Lane, Muncie, IN, 47304
  • Ball State University
    ‪4 min walk‬
  • IU Health Ball Memorial Hospital
    ‪4 min drive‬
  • Horizon Convention Center
    ‪6 min drive‬
  • Muncie, IN (MIE-Delaware County)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Upgrade)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Upgrade)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

In-room safe, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Separate bedroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the area

Muncie

At Quality Inn & Suites University Area, you'll be 0.3 km (0.2 mi) from Ball State University and 5.6 km (3.5 mi) from Muncie Civic Theatre. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Other amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of free extended parking. .Sights within a 30-minute walk of this Muncie hotel include Scheumann Stadium and Cardinal Creek Tennis Center.

What's nearby

  • Ball State University - 4 min walk - 0.4 km
  • Scheumann Stadium - 3 min drive - 1.9 km
  • IU Health Ball Memorial Hospital - 4 min drive - 3.5 km
  • Emens Auditorium - 4 min drive - 3.9 km
  • Horizon Convention Center - 6 min drive - 5.7 km

Getting around

  • Indianapolis International Airport (IND) - 79 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Dairy Queen - ‬8 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬2 min drive

About this property

Quality Inn & Suites University Area

Hotel with free breakfast, a quick walk to Ball State University
Quality Inn & Suites University Area offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. The business-friendly Quality Inn & Suites University Area also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Muncie hotel.

  • 87 guestrooms or units
  • 2 levels
  • Conference rooms
  • 800 sq ft of conference space
  • 74 sq. m of conference space
  • Continental breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • Smoking in designated areas
Quality Inn & Suites University Area offers 87 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Exterior

Super 8 by Wyndham Muncie/Ball St. College Area

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,003 reviews
The price is AU$104
includes taxes & fees
5 May - 6 May
Super 8 by Wyndham Muncie/Ball St. College Area

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 800 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Alcohol isn't served at Quality Inn & Suites University Area.

Property is also known as

Cardinal Inn Muncie
Quality Inn Muncie
Quality Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites University Area?

Quality Inn & Suites University Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites University Area?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites University Area on 11 May 2025 start from AU$118.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites University Area?

Yep, Quality Inn & Suites University Area has a free self car park and free extended parking.

Does Quality Inn & Suites University Area have a pool?

Quality Inn & Suites University Area has an indoor pool.

Does Quality Inn & Suites University Area serve breakfast?

You bet, free continental brekkie is on offer on weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Quality Inn & Suites University Area?

No, Quality Inn & Suites University Area does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites University Area?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn & Suites University Area?

No, only service animals are allowed.

Quality Inn & Suites University Area Reviews

Reviews

5.6
Rating 10 - Excellent. 67 out of 397 reviews
Rating 8 - Good. 63 out of 397 reviews
Rating 6 - Okay. 66 out of 397 reviews
Rating 4 - Poor. 88 out of 397 reviews
Rating 2 - Terrible. 113 out of 397 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The new owners have had this property for two months as of April 25, 2025 & they’re remodeling it. That’s nice but their rooms are not yet. Upon checking in, they informed me the pool & breakfast area are still under renovation so those aren’t available (they did say we could go to the Baymount next door for breakfast). So understandable. The first room was hot, stuffy, and smelled musty. Cobwebs were along the ceiling above the beds, paint scraped off the walls, and the air conditioner didn’t work. The second room had a large spot of water damage on the ceiling & mold growing in it. The water damage on the ceiling of the 3rd room was worse than the second. The gentleman at the front desk was very nice & gave me a full refund & we stayed somewhere else that night. It has potential, but right now is not a good place to stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Rob

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in poor shape with holes punched in the walls and broken furniture The staff was rude and the entire hotel was filthy. I would not let my dog stay here. Gross!!
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family

Not worth the stay even at half the cost.

Kitchen and pool were closed for remodeling, so no breakfast, and hotel refused discount. Room was what I would expect from a 3 star hotel. Clean, but run down. Very thin sheets and towels. Non-smoking room smelled of cigarette smoke and cleaning agent. Several customers parked in parking lot and playing loud music - hotel did nothing.
Stayed 1 night in Apr 2025

2/10 Terrible

Kristine

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
This place is terrible. The worst hotel we have ever stayed at.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

Front desk person very nice. That the bice part. Hotel is dirty, holes in drapes and walls. Mattress was nasty and the vents on heater and bathroom so dirty I hated to turn on.
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

JULIO

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No breakfast even when it included on price. Indoor pool closed. Staff not so friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Santana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A lot of dead roaches on the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Cassandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed before my shift at the local hospital, and was able to check in early in order to make it to my shift on time. The front desk person was very helpful and did not charge me an extra fee! Will be rebooking again before my next shift !
Stayed 1 night in Jan 2025

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
They didn’t have the correct room ready. We tried multiple other rooms, but none had what we needed. Staff member was helpful but not trained well. No breakfast available. Pool unavailable. Rooms and lobby all had strong smells
Stayed 1 night in Jan 2025

10/10 Excellent

Jacques

Stayed 2 nights in Dec 2024

8/10 Good

Lloyd

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Disappointed

Room wasn't what I wanted, even after looking at multiple different ones. No breakfast offered, the pool was closed, machines in fitness room didn't work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Amenities
We read some of the reviews and we did not have the same experience. Our room was clean and the breakfast was great. I had Belgium waffles and my husband had biscuits and gravy. Did hear one person complaining about the cleanliness of their room.
Stayed 2 nights in Nov 2024

8/10 Good

Tyler

Stayed 1 night in Oct 2024

4/10 Poor

shawn

Liked: Staff & service
The staff
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Oct 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Gross

Very dirty and had a nasty smell.
Stayed 1 night in Oct 2024

6/10 Okay

Omar

Stayed 1 night in Sep 2024

2/10 Terrible

Charles

Disliked: Staff & service, property conditions & facilities

No hapoy

The room was ok, breakfast was a joke, coffee was cold, no bannas, no eggs, waffle, no syrup, cancled early, cant get a refund from hotel.com, says no refund. Won't go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People often leave reviews when things are all bad. But I will do one for them being amazing. My family and I was stuck here until our house was ready and being new to this state we were upset about it. From the moment we walked into the doors until the moment we left everyone on the staff went above and beyond and I do mean everyone! The housekeeping lady who was so sweet. The property managers everyone was kind. Even the other people at the hotel. We felt welcome and comfortable and I just wanted to tell all of the people at this establishment that your staff is AMAZING!
Stayed 2 nights in Sep 2024

10/10 Excellent

Esli, Dallas

Stayed 4 nights in Aug 2024

6/10 Okay

Dakota, Terre Haute

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Not an awful stay overall, but we noticed trash in our room when we entered as well as a few dirty or non-functional appliances. Litter containers outside of the doors for cigarettes is not the best look. Investing in actual products for cigarettes would be a worthy investment. The staff shall also ensure that the entirety of the room is clean. Unsure of the staffing levels but a revamped staff or management to better increase morale could additionally be a good investment.
Stayed 1 night in Sep 2024

4/10 Poor

Terry

Stayed 1 night in Aug 2024