Mountain View Hotels with Hot Tub in Room

Was there for a conference and stayed through the hurricane. I cannot express enough gratitude for the excellent staff at Grand Naniloa. From the kitchen - yes still catering and offering clean water, to the engineers to the front desk to the valet and cleaning crews. This was a stressful time for everyone around the islands and especially for Hawaii! This hotel did a great job keeping us all informed, safe, fed and hydrated through a wild weekend. Sure it would have been nice to "use more amenities," but watching the hotel operate as a well oiled machine during a storm was magic. Glow sticks during the power outage was cherry on top! Thank you for welcoming evacuees and guests with aloha and flexibility! You have my business for life!

We loved staying here. It is very private, extremely clean and has plenty of room. We had a little problem finding the place in the dark (a problem with Apple Maps), and we were quickly directed by phone until we reached the correct property entrance. The lock on the gate would not open for us and after another call, the host met us quickly in person at the gate to assist with the lock. I had lined up the numbers correctly, but not in the proper horizontal row. We couldn’t ask for more out of our host!

Of all the --------’s we have stayed at so far, this one has been one of the most memorable. Hearing the frogs at night was amazing. Thank you for your kin