Mile End Holiday Packages

Check in assistant was rude and tried overcharging. We had stayed there at least a dozen times so we weren’t having it. Rethinking if we will ever stay there again.

LOVED our stay. Apartment had absolutely everything we needed and was super clean/tidy! Close to the Main Street as well which was amazing. Thanks so much for having us!

On arrival we went and check in. We are notified that we’ve been upgraded to an apartment which in itself sounded good. They had failed to book the car park that I booked earlier in the day after being prompt by what if I’m entering the room? There were no snacks skew Ott. There was only normal tea no herbal teas. I rang Reception and they offered that I could go down and get some biscuits and then thought better off it and said I can drop some off so that was good but only two packs of biscuits and we’re in there for two nights and they were two of us so I thought that was a bit mean next day. Our beds weren’t made. I expected the bed to be made but then when I looked on the rules for the apartment side then the rooms are serviced once a week to me. That’s not an upgrade. If your bed isn’t made every day traffic noise affected my partner so getting to sleep was a bit staying asleep with a bit of bit difficulty so maybe double glazing would help there.

Apartment was great excellent for family. Facilities are amazing. Great spot. Parking is a bit tight for bigger cars but other than that 10/10.