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4.8 out of 5

"My stay at Hotel Berna was very good. The hotel was very easy to locate, the check-in process was friendly, efficient and informative. The room was no ... " More

By a verified traveller on Mon 31 Dec 2018

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Hotel Description

Hotel Berna puts you in the heart of Milan, connected to the convention center and within a 20-minute stroll of Corso Buenos Aires and Piazza Gae Aulenti. Highlights at this hotel include free buffet breakfast and a bar/lounge.

LCD TVs with satellite channels are featured in all 116 soundproofed rooms, and you can enjoy free WiFi, ceiling fans, and safes. Minibars provide free refreshments, and room service makes dining in an option. Additionally, hair dryers, phones, and desks are available.

American Bar is the hotel's own bar, serving drinks along with light fare. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4-star Central Station hotel include Piazza della Repubblica and Porta Venezia.

Double Room, Annex Building (3-star Berna Tower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$180* Per night/room 5 Apr. - 6 Apr.

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Single Room, Annex Building (3-Star Berna Tower)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double or Twin with Sofa Bed

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Quality single room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Berna ratings based on 20 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Berna

Everyone (20)
5 out of 5
My stay at Hotel Berna was very good. The hotel was very easy to locate, the check-in process was friendly, efficient and informative. The room was not only clean and comfortable, but significantly more luxurious than expected. The complimentary breakfast was also great.

Posted by on 31 Dec. 2018

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5 out of 5
It is a relief to be in a hotel where everything just works. Front office staff are friendly and knowledgeable. Rooms are clean, beds are comfortable, wifi is good, restaurant has a good selection, and it is close to the station. Perfect!

Posted by , from Sydney, Australia on 15 Oct. 2018

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5 out of 5

Posted by on 25 Aug. 2018

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5 out of 5

Second stay and not disappointed

Pros: Location and atmosphere.
Location: Easy access to public transport.
Friendly staff and great atmosphere. Recommended restaurant was a memorable meal.

Posted by , from Darwin Australia on 5 Nov. 2017

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4 out of 5

Central to transport

Great breakfast and very handy to train station and staff was friendly.

Posted by , from Qld on 1 Nov. 2017

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5 out of 5

Clean convenient and friendly

Had a quick stay but was treated like a old friend

Posted by , from melbiurne on 22 Sep. 2017

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5 out of 5

Great hotel close to the train station

Great hotel in a convenient location. All of the staff were friendly and very helpful. I would recommend this hotel

Posted by on 11 Sep. 2017

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4 out of 5

Very nice hotel.

Pros: Very clean, nice breakfast.
Cons: Reception staff was not very friendly.
Nice hotel, close to the main train station, however, personally I would prefer to be close to the center of Milan like in Brera.

Posted by , from Melbourne Australia on 9 Sep. 2017

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Comment from Hotel Management

25 Sep. 2017 by Carlo Fontana GM

Dear Beata, We thank you for having been our valued guest at Hotel Berna. We would like to express our regret, if you felt that the attitude of some members of our reception staff was not very friendly. This is clearly the last impression we would wish to give to any of our guests. You certainly have read many of our guest reviews, which are a clear sign of our obliging attitude and continuous efforts to improve the quality of our services and our guests' satisfaction. We certainly know we are not perfect and that there is always room for improvement, especially when we are talking about personal emotions and feelings that can be impacted by a single interaction - out of the many - that happen throughout the customer journey. However, we are delighted you could appreciate our standard of cleanliness and the nice breakfast. We hope you will give us another chance to show you how important you are. Thank you for choosing us. Best regards, Carlo Fontana GM

4 out of 5

Hotel Berna

Pros: It felt good. Services and staff were excellent. Our room was comfortable. Bathroom good. Breakfast good.
Cons: It's not the Taj, but it ticked all the right boxes.
Location: Very close to Milan Central Station
Our expectation was for a 3.5 star hotel. What we got was more like 4.5 star.

Posted by , from Melbourne on 23 Aug. 2017

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5 out of 5

Hotel convenient to Milano Centrale

Excellent room, very comfortable.Great reception, helpful in all ways. Breakfast was first class. I recommend this hotel highly.Affordable and friendly.

Posted by , from sydney on 20 Aug. 2017

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Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hotel Berna. Parking is available for a fee. This 4-star Milan hotel is smoke free.

  • 116 guestrooms or units
  • 6 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Milan (LIN-Linate) (7.6 km / 4.7 mi)
  • Train station: Milan Central Station (0.2 km / 0.2 mi)
  • Metro station: Central Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Berna offers 116 accommodations with minibars (stocked with some free items) and safes. LCD televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

American Bar - This bar serves light fare only. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 AM

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

The Single Room, Annex Building (3-Star Berna Tower) and Double Room, Annex Building (3-Star Berna Tower) are located in the hotel's annex building, the 3-Star Berna Tower, just across the street from the main building. All facilities of the hotel are available to guests.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Weight limit: 22 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This hotel will place an authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

This property's mandatory city tax fee is collected at check-in.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berna Hotel
  • Berna Milan
  • Hotel Berna
  • Hotel Berna Milan
  • Berna
  • Berna Hotel Milan
  • Hotel Berna Hotel
  • Hotel Berna Milan
  • Hotel Berna Hotel Milan

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.