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Hotel Metro

3.5 star property
Art Deco hotel in London

Photo gallery for Hotel Metro

Marvellous Room, 2 Double Beds, Courtyard View | View from room
Exterior
Interior detail
Lobby lounge
Loft, 1 King Bed, Bathtub, City View | Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
32 Covent Market Place, London, ON, N6A 1E8
  • Place, Budweiser Gardens
    ‪2 min walk‬
  • Place, Covent Garden Market
    ‪2 min walk‬
  • Place, London Music Hall
    ‪3 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪25 min drive‬

Room options

View all photos for Marvelous Room, Studio Suite, Queen Bed, Courtyard View

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area

Marvelous Room, Studio Suite, Queen Bed, Courtyard View

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Marvellous Room, 2 Double Beds, Courtyard View

Marvellous Room, 2 Double Beds, Courtyard View | View from room

Marvellous Room, 2 Double Beds, Courtyard View

10.0 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Loft, 1 King Bed, Bathtub, City View

Loft, 1 King Bed, Bathtub, City View | Living area

Loft, 1 King Bed, Bathtub, City View

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

London

Hotel Metro puts you in the heart of London, within steps of Budweiser Gardens and Covent Garden Market. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and limo/town car service. Other amenities include coffee/tea in a common area, express check-in and express check-out. .Near this 3.5-property class Downtown London hotel, you'll find University of Western Ontario.

What's nearby

  • Budweiser Gardens - 2 min walk - 0.2 km
  • Covent Garden Market - 2 min walk - 0.2 km
  • London Music Hall - 3 min walk - 0.3 km
  • Harris Park - 5 min walk - 0.5 km
  • Victoria Park - 6 min walk - 0.6 km

Getting around

  • London Station - 6 min walk
  • London, ON (YXU-London Intl.) - 21 min drive

Restaurants

  • ‪Cousin Vinny's Pizza - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪The Works Gourmet Burger Bistro - ‬2 min walk
  • ‪Hunter & Co. - ‬3 min walk
  • ‪Frank & Furter's Restaurant and Bar - ‬3 min walk

About this property

Hotel Metro

Art Deco hotel in London
As a guest of Hotel Metro, you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. WiFi and wired Internet are free in public spaces. The business-friendly Hotel Metro also features dry cleaning/laundry services, limo service, and express check-in.

This 3.5-star London hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 4 levels
  • Built in 2009
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Lift
  • No smoking on site
Hotel Metro offers 20 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 29.38 per day)
  • Limo/town car service

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Microwave on request
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 29.38 per day(656 ft away; open 24 hours)
  • Pet fee: CAD 65.00 per pet, per night (maximum CAD100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Metro London
Metro London
Hotel Metro Hotel
Hotel Metro London
Hotel Metro Hotel London

Frequently asked questions

What is the cancellation policy at Hotel Metro?

Hotel Metro offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Metro a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Metro.

Is there a free airport shuttle available at Hotel Metro?

No, Hotel Metro does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Metro?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Metro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1003 reviews
Rating 8 - Good. 201 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jill

Stayed 1 night in Nov 2025

6/10 Okay

Dan

Stayed 1 night in Nov 2025

10/10 Excellent

Cameron

Stayed 1 night in Nov 2025

10/10 Excellent

Sherry

Stayed 1 night in Nov 2025

10/10 Excellent

Mitesh

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, spacious rooms, easy check-in and check-out.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Secured, clean room, friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
The staff, room details, comfortable bed. Shower pressure not great but good size shower.
Stayed 1 night in Oct 2025

10/10 Excellent

Malini, Toronto

Stayed 1 night in Nov 2025

10/10 Excellent

David, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

luciano

Stayed 1 night in Oct 2025

6/10 Okay

David Keith

Liked: Cleanliness
Disliked: Staff & service, amenities
Rooms were clean, but poorly made. Paint on glass, caulking missing, bad curtains. It felt like we were crashing at a 20 somethings basement suite. But definitely ample space. In the room. Didn't know about parking or that we needed a voucher to park. And we missed attendants so we had nobody to disscuss parking with.
Stayed 1 night in Oct 2025

6/10 Okay

Matt

Business traveller
Staff was friendly, room was ok, however the morning was noisy due to construction on the building next door.
Stayed 1 night in Oct 2025

4/10 Poor

Hyuk won, Toronto

Disliked: Cleanliness, amenities
Didn’t clean Shower head broken
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern room, lovely washroom and shower. Staff were very friendly and welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and the staff was lovely.
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Hotel Metro! Best customer service I have ever received at a hotel. The rooms were spacious and beautifully decorated
Stayed 2 nights in Oct 2025

10/10 Excellent

Dinh Trung

Liked: Cleanliness, staff & service, property conditions & facilities
It was right across from the Canada Life Place for the grad ceremony. Also next to the Market centre.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dusan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, amazing staff, excellent location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Olasoji, Toronto

Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Star was great. Parking is inconvenient
Stayed 1 night in Oct 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Nice boutique hotel downtown, very walkable and convenient. while the room was nicely furnished and very clean, I was surprised to find the “marvellous queen” was a murphy bed, with an older mattress. Would be fine for a solo traveller but there was a lot of motion transfer and some sagging.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was not informed of our two complimentary drinks. I saw drinks and water in the fridge but figured I would be charged for them. Would have been nice to know.
Stayed 1 night in Oct 2025