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Wyndham Merida

4.0 star property
Upscale spa hotel, walk to Yucatan International Convention Center

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Photo gallery for Wyndham Merida

Exterior
Breakfast, lunch, dinner served; local cuisine
Standard Room, 2 Queen Beds (Abolengo)
Breakfast, lunch, dinner served; local cuisine
Reception
Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
Av. Colon, Esquina Calle 6 No. 505A, Mérida, YUC, 97000
  • Popular LocationYucatan International Convention Center6 min walk
  • Popular LocationPaseo de Montejo11 min walk
  • Popular LocationU.S. Consulate Merida11 min walk
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)18 min drive

Room options

View all photos for Standard Room, 2 Queen Beds (Abolengo)

Standard Room, 2 Queen Beds (Abolengo) | Bathroom

Standard Room, 2 Queen Beds (Abolengo)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Down duvet
Pillow-top bed
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Abolengo)

Standard Room, 1 King Bed (Abolengo)

Standard Room, 1 King Bed (Abolengo)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Down duvet
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Down duvet
Pillow-top bed
Designer toiletries
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Minibar (some free items)
HDTV
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Down duvet
Pillow-top bed
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Down duvet
Pillow-top bed
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Down duvet
Pillow-top bed
Designer toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Blackout curtains
Down duvet
Pillow-top bed
Designer toiletries
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool
Hyatt Regency Merida Hotel
Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1000)
The price is AU$241
for 1 night
includes taxes & fees
28 May - 29 May
Hyatt Regency Merida Hotel

About the area

Mérida

Wyndham Merida places you in the centre of Mérida, within just a 15-minute stroll of Yucatan International Convention Center and Paseo de Montejo. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Phytomer can include deep-tissue massages, facials and reflexology. The fine-dining restaurant, La Casona, serves local cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym and pool loungers. 248 square feet (23 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free WiFi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Mérida hotel include U.S. Consulate Merida and Cacao Chocolate Museum.

What's nearby

  • Yucatan International Convention Center - 6 min walk
  • Paseo de Montejo - 11 min walk
  • U.S. Consulate Merida - 11 min walk
  • Mérida Cathedral - 4 min drive
  • Yucatán Siglo XXI Convention Center - 6 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 19 min drive

Restaurants

  • Papis Mérida - 3 min walk
  • Cochinita y Lechon al horno Nuevo san Fernando - 10 min walk
  • La Pigua Restaurante - 9 min walk
  • Platos Rotos - 3 min walk
  • Flores Cafe - 7 min walk

About this property

Wyndham Merida

Upscale spa hotel, walk to Yucatan International Convention Center
Wyndham Merida offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 248 square feet (23 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the business-friendly Wyndham Merida. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Mérida hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Conference rooms
  • 248 sq ft of conference space
  • 23 sq. m of conference space
  • Built in 2012
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Wyndham Merida offers 100 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Phytomer. Services include deep-tissue massages, facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 350 for adults and MXN 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Casona

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (248 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2012
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 250 for children
  • Airport shuttle fee: MXN 300 per room (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Wyndham Merida Hotel Mérida
White Town Hotel Merida
White Town Merida
Wyndham Merida Hotel
Wyndham Merida
Wyndham Merida Mérida
Wyndham Merida Hotel
Wyndham Merida Mérida
Wyndham Merida Hotel Mérida

Frequently asked questions

What is the cancellation policy at Wyndham Merida?

Wyndham Merida offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Merida?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Wyndham Merida on 24 May 2024 start from AU$131.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Merida?

Yep, Wyndham Merida has a free self car park.

Is there a spa on site at Wyndham Merida?

Yep, Phytomer is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Wyndham Merida have a pool?

Wyndham Merida has a pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Wyndham Merida a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Wyndham Merida.

Is Wyndham Merida family-friendly?

You bet! With amenities like laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise Wyndham Merida is a hit with families.

Does Wyndham Merida serve breakfast?

You bet, buffet breakfast is served daily.

Is there a free airport shuttle available at Wyndham Merida?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Wyndham Merida?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham Merida?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Wyndham Merida?

No, pets and service animals are not allowed.

Wyndham Merida Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 351 out of 849 reviews" "
Rating 8 - Good. 267 out of 849 reviews" "
Rating 6 - Okay. 101 out of 849 reviews" "
Rating 4 - Poor. 64 out of 849 reviews" "
Rating 2 - Terrible. 66 out of 849 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Abraham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

6/10 Okay

Scott

Travelled with partner
Liked: Staff & service
This was a very mid hotel. Nothing special, restaurant food was below average. The staff was above average. The room was below average
Stayed 3 nights in Jan 2024

4/10 Poor

Emil

Construction noise going on from 8 am to 5 pm. Restaurant food and service could do a lot better. Front desk service was great
Stayed 3 nights in Nov 2023

10/10 Excellent

Sofia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta place
Stayed 2 nights in Jun 2023

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel in Merida
This was an adventure. There was a storm in town the day of checking in, hotel lost power and had to wait 30min to get my room, before I realized that due to the outage, there was no water either. Merida that day was around 100 degrees. No a/c and no water at all. Although room was in order at a glance, the floor was dirty and dusty. The sink was clogged and water had no pressure in the shower. Power outages are so common in this hotel that the day of checking out, there was another outage. They could not check me out, no internet, again no water and no electricity. They say it is not their fault, but it is unbelievable that there is no a power backup for basic stuffs like going to the bathroom. It seems like every time it rains, they will have same problems. PLEASE DO NOT STAY IN THIS HOTEL. Believe me, this is the WORST hotel, I've ever been.
Stayed 2 nights in Jul 2023

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, went out of their way to help me find a laundromat that worked on a weekend. The only complaint I have is that they would only leave us two towels every single time they cleaned the room, even though it was four of us -- had to request two additional towels every day.
Stayed 4 nights in Jul 2023

2/10 Terrible

Lilliana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was dirty and the beds were infested of bedbugs. I’m very disappointed of the services. We booked 3 rooms for the family and all 3 rooms were infested and dirty. Management was not helpful and they refuse to accept the issue. They offer to steam our beds but it was even worse. The room was more filthy than the ones we came from. Human hair in sheets. Mold in the bathrooms and stunk horribly. Boy at the desk said we brought the bed bugs and said he would sue us instead of being helpful. I don’t recommend anyone staying.
Stayed 3 nights in Jul 2023

2/10 Terrible

Felipe

Disliked: Cleanliness, staff & service, property conditions & facilities
I'd caution it. Better options nearby
I caution staying here, while the location is okay and the front desk staff is nice the management is awful. Stayed here in a "suite" The room was not cleaned on arrival ... had a funny smell from one of the bathrooms opened the toilet and you can guess what was still in the toilet from the previous guest stay. I was disgusted and ask to change rooms but this was not offered. The plumbing is bad and the shower doesn't drain. The jacuzzi tub didn't work even after maintenance came. If you think that was it there was no security lock on the door as shown and one of the cleaning staff entered the room late at night without permission while I was sleeping. Things do happen but what makes it worse is nothing was done to rectify these problems. They lied to hotels.com and said I was offered another room. Who would deny a new room with these issues? Will never stay here again the whole place needs an overhaul.
Stayed 9 nights in May 2023

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the comfy beds, starbucks on site, and the staff is really friendly and helpful
Stayed 1 night in Jun 2023