2/10 Terrible
Laura lugo
29 July 2024
Laura lugo
Stayed 1 night in Jul 2024
Kocai
3.0 star property
Hotel in Izamal with free breakfast and outdoor pool
Photo gallery for Kocai
Popular amenities
- Pet-friendly
- Pool
- Breakfast included
- Laundry
- Housekeeping
- Parking included
Explore the area
49 #261 entre calle 28A y 28, 261, Izamal, YUC, 97540
- Convent of San Antonio de Padua15 min walk
- Hecho a Mano15 min walk
- Itzamna Park16 min walk
Room options
View all photos for Classic Double Room
Classic Double Room
Highlights
Air conditioning
Smart TV
Pillow menu
Premium bedding
Ceiling fan
Memory foam bed
Down duvet
Separate bedroom
- 5 sq m
- Sleeps 4
- 2 Double Beds
View all photos for Comfort Room
Comfort Room
Highlights
Air conditioning
Smart TV
Pillow menu
Premium bedding
Ceiling fan
Memory foam bed
Down duvet
Separate bedroom
- 5 sq m
- Sleeps 2
- 1 Double Bed
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About the area
Izamal
At Kocai you'll be within a 20-minute stroll of Convent of San Antonio de Padua and Itzamna Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .This pet-friendly hotel offers free WiFi in public areas, a terrace and a garden. Plus you'll find dry cleaning/laundry services, wedding services and a communal living room. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Izamal hotel include Centro Cultural y Artesanal and Hecho a Mano.
What's nearby
- Convent of San Antonio de Padua - 15 min walk - 1.3 km
- Centro Cultural y Artesanal - 15 min walk - 1.3 km
- Hecho a Mano - 15 min walk - 1.3 km
- Itzamna Park - 16 min walk - 1.4 km
- Kinich Kak Moo Ruins - 20 min walk - 1.7 km
Getting around
- Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 73 min drive
Restaurants
- Restaurante Kinich - 3 min drive
- Café Restaurante los Arcos - 17 min walk
- Restaurante Zamna Izamal - 19 min walk
- Cafetería Hun Pic Tok - 14 min walk
- Restaurant Muul - 17 min walk
About this property
Kocai
Hotel in Izamal with free breakfast and outdoor pool
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at Kocai. Free self parking is available.
This 3-star Izamal hotel is smoke free.
- 7 guestrooms or units
- Buffet breakfast (free)
- Dry cleaning
- Front desk (limited hours)
- Wedding services available
- Terrace
- Garden
- No smoking on site
- Dining venue
Kocai offers 7 accommodations with iPod docking stations and MP3 docking stations. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 40-inch Smart televisions come with digital channels and Netflix.
Bathrooms include a shower with a rainfall showerhead. This Izamal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.
Languages
English, Filipino, French, Spanish, Thai
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- Free uncovered self parking on site
- Wheelchair-accessible parking and van parking available
Food and drink
- Free buffet breakfast available daily 7:00 AM to 11:00 AM
- A restaurant
Things to do
- Bicycle rentals
- Outdoor pool
Family friendly
- Outdoor pool
Conveniences
- Limited-hour front desk
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Wedding services
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
More
- Communal living room
- Smoke-free property
Room amenities
Bedroom
- Down comforter
- Memory foam mattress
- Pillow menu
- Premium bedding
Bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Toilet paper
- Towels provided
Entertainment
- 40-inch smart TV with digital channels
- IPod dock
- MP3 dock
- Netflix
- Streaming services
Food and drink
- Free bottled water
More
- Ceiling fan
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
Renovations and closures
This property is closed from 28 July 2024 to 27 July 2026 (dates subject to change).
The following facilities are closed on Tuesday, Wednesday, Friday, Saturday and Sunday:
- Bar/lounge
- Children's pool
- Restaurant
- Fitness facility
- Full-service spa
- Health club
- Hot springs
- Indoor pool
- Outdoor pool
- Public bath
- Sauna
- Hot tub
Access methods
Front desk (limited hours)
Pets
- Pets: MXN 250 per pet, per stay
- Maximum 1 pets
- Pets cannot be left unattended
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: MXN 250 per pet, per stay
- Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business.
This property accepts Visa and cash.
We should mention
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Kocai Hotel
Kocai Izamal
Kocai Hotel Izamal
Frequently asked questions
What is the cancellation policy at Kocai?
Kocai offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Kocai?
Yep, Kocai has a free self car park.
Does Kocai have a pool?
Kocai has an outdoor pool.
Does Kocai serve breakfast?
You bet, free buffet breakfast is available daily from 7:00 AM to 11:00 AM.
Is there a free airport shuttle available at Kocai?
No, Kocai does not offer an airport shuttle service.
Is there a bar or restaurant at Kocai?
Yep, you can grab a meal at Kocai's onsite restaurant.The dining venue is closed on Tuesday, Wednesday, Friday, Saturday and Sunday.
What time are check-in & check-out at Kocai?
Check-in begins at 2:00 PM. Check-out time is 12:30 PM.
Kocai Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 5 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 5 reviews
2 - Terrible
2
7.4/10
Cleanliness
7.4/10
Staff & service
5.0/10
Amenities
7.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Terrible
Paulina
Travelled with family
28 July 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya no existe este hotel ya que fue perdída total en un accidente … el problema es q aún aparece en esta pagina y t confirman tu reserva por correo y al llegar no tienes donde hospedarte ya que el hotel ya no está en función “cerro por completo”
Paulina
Stayed 2 nights in Jul 2024
10/10 Excellent
Nuria
30 Jan 2024
Nuria
Stayed 1 night in Jan 2024
10/10 Excellent
Martha
6 July 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones están increíbles! Y el lugar hermoso!
Martha
Stayed 1 night in Jul 2023
10/10 Excellent
Ari
Travelled with group
13 Mar 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atencion es muy buena :) en las noches estaba muy fresco no nos hizo falta que no tuviera clima, durante el dia con la alberca uno se refresca super bien !!
Ari
Stayed 3 nights in Mar 2023