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Hotel Santiago Trinidad

2.5 star property

Photo gallery for Hotel Santiago Trinidad

A narrow courtyard with a bed, potted plants, a fountain, and outdoor seating.
A hotel lobby with a checkered floor, a reception desk, a bench with a colorful cushion, and a sign for 'KAVIA HOTELS'.
A hotel room with two beds, a TV mounted on the wall, a ceiling light, and a view of the courtyard.
Outdoor pool
A checkered floor, outdoor seating area with tables and chairs, and a staircase leading to an upper level.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
The current price is AU$54
includes taxes & fees
7 July - 8 July

Explore the area

View map
Calle 62 No. 464, Entre 55 y 57, Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪7 min walk‬
  • Place, Plaza Grande
    ‪7 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a red bedspread, white pillows, and a nightstand with a lamp.

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a TV mounted on the wall, a ceiling light, and a view of the courtyard.

Double Room, 2 Double Beds

  • 10 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a bed, a small seating area with two chairs, a TV mounted on the wall, and a ceiling light.

Triple Room

  • 10 sq m
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

A hotel room with a bed, a red blanket, white pillows, a small table, and a TV mounted on the wall.

Double Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

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About the area

Mérida

Hotel Santiago Trinidad puts you in the heart of Mérida, within just a 10-minute stroll of popular attractions like Plaza Grande and Mérida Cathedral. Highlights at this Colonial hotel include an outdoor swimming pool and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a fridge in a common area, a garden and tour/ticket assistance. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this Mérida Centro hotel include Paseo de Montejo and Yucatan International Convention Center.

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
  • Mérida Cathedral - 7 min walk - 0.6 km
  • Plaza Grande - 7 min walk - 0.6 km
  • Paseo de Montejo - 10 min walk - 0.9 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 18 min drive

Restaurants

  • ‪Museo de la Gastronomía Yucateca - ‬1 min walk
  • ‪La Chaya Maya - ‬1 min walk
  • ‪Bistrola 57 - ‬3 min walk
  • ‪La Tratto Santa Lucía - ‬2 min walk
  • ‪Ki'Xocolatl - ‬2 min walk

About this property

Hotel Santiago Trinidad

As a guest of Hotel Santiago Trinidad, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Hotel Santiago Trinidad also features tour/ticket assistance, a garden, and a television in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Mérida hotel.

  • 31 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Fridge in a common area
Hotel Santiago Trinidad offers 31 accommodations with free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property entrance
Hotel Santa Lucía
Mérida Centro
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 473 reviews
The price is AU$67
includes taxes & fees
7 July - 8 July
Hotel Santa Lucía

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (MXN 288 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 180 for adults and from MXN 180 for children
  • Self-parking fee: MXN 288 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served or allowed at Hotel Santiago Trinidad.

Property is also known as

Hotel Santiago Merida
Santiago Merida
Hotel SantiagoTrinidad Merida
Hotel Santiago Trinidad Merida
Santiago Trinidad Merida
Hotel Santiago Trinidad Mérida
Santiago Trinidad Mérida
Hotel Santiago Trinidad Hotel
Hotel Santiago Trinidad Mérida
Hotel Santiago Trinidad Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Santiago Trinidad?

Hotel Santiago Trinidad offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santiago Trinidad?

As of 6 July 2026, prices found for a 1-night stay for 2 adults at Hotel Santiago Trinidad on 7 July 2026 start from AU$54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santiago Trinidad?

Yep, Hotel Santiago Trinidad has a self car park for MXN 288 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Hotel Santiago Trinidad have a pool?

Hotel Santiago Trinidad has an outdoor pool. The pool is open 10:00 AM to 9:00 PM.

Does Hotel Santiago Trinidad serve breakfast?

Yep, cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Santiago Trinidad?

No, Hotel Santiago Trinidad does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santiago Trinidad?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Santiago Trinidad?

No, only service animals are allowed.

Hotel Santiago Trinidad Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 73 out of 311 reviews
Rating 8 - Good. 117 out of 311 reviews
Rating 6 - Okay. 61 out of 311 reviews
Rating 4 - Poor. 33 out of 311 reviews
Rating 2 - Terrible. 27 out of 311 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed in this beautiful colonial Kavia hotel before in the heart of the historic central district of Mérida. A light breakfast is available in the courtyard. The rooms are updated and quiet and the staff are thoughtful and friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The ambience of the hotel and the staff.
Stayed 7 nights in Jun 2023
Verified

8/10 Good

Komlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sleep!

Nice hotel in a good location with clean rooms and comfortable beds.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Jairo

Liked: Staff & service, property conditions & facilities, room comfort

Great location

The place was good for the price. Great A/C and close to city Center. Was a clean hotel the pool was too dirty to use did not look like the pictures.
Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Nathaniel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were ok, but the overall state of the hotel was terrible. The showers had no water pressure, took many minutes to become warm. It seemed that much of the technology was ancient including the AC and television. The pool was very dirty, as well as the central fountain spilling water out onto the floor. Overall, the hotel should put more time and money into maintaining the property so that customers can enjoy their stay.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Good value

Nice and clean. You can hear some noise from the outside.
Verified

2/10 Terrible

Alfonso

Disliked: Amenities, property conditions & facilities
Rooms were neglected, water pressure on one of the rooms was bad and when we bring that up the front desk person got upset. Let them know that the rooms don’t look nothing like what they are showing on the website. Sheets weren’t cleaned, curtains were just hanging from a nail, air conditioner was trowing debris. Water was coming out from the bottom front of the toilet. Location wise was very good because is very close to el Zocalo,
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Mayra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There were too many mosquitos in the room.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Cynda L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attractive colonial hotel

I enjoyed the colonial feel of the hotel and the location was convenient but that came with a price. That is by 6am you could here the sounds of the traffic. The front room had high ceilings, wood fixtures, and pasta tiled flooring. Perhaps further to the back of the hotel noise would not be an issue. The narrow courtyard were the pool was, meant the likehood of having a dip with the sun on high was limited. But good value overall.
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Painful, remind me NOT to go here.

They charge 142 pesos a day for parking, there is no water, no chairs, no table, and our AC did NOT work. Receptionist is a class jerk. Our time was deplorable.
Verified

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small, the heat pump leaked and I almost ended up on my back. The TV didn’t work. The Hotel itself was old and broken down and in need of repair. Wasn’t even worth the 40 dollars a night I paid for it.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Axelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Paola

Disliked: Amenities, property conditions & facilities
El lugar es rústico, limpio y a buen precio, con excelente ubicación, las habitaciones son pequeñas y basicas, la tele es muy pequeña, el aire acondicionado es adecuado, el baño es funcional, sin embargo, el inodoro se mantenía tapado constantemente, solo dan toalla de cuerpo, no ponen ni toalla de manos ni tapete, el papel de baño es super corriente, tuve que ir a comprar uno de marca porque parecía lija el que ponen, no hay botellas de agua ni nada extra, pagas por lo más básico, la alberca nada que ver con fotos, es pequeña y vieja, ni siquiera se antoja meterse, aunque es mas como un chapoteadero, el personal es amable sin exagerar en lo servicial y la salida del baño a la cama no es muy segura, una persona mayor tiene el riesgo de caerse, yo me caí y me lastimé muy feo la pierna, pienso que un niño o un adulto mayor puede correr mas riesgo de lastimarse. Creo que para ir de rápido a merida puede ser una opción, aún así, yo no volvería, creo que por el precio o incluso invirtiendo un poquito más puedes tener una mejor opción.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maria bertha

Lugar super centrico
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Sylviane

Liked: Cleanliness
Disliked: Amenities
La première chambre qui nous était allouée avait une toilette défectueuse, la deuxième change qui nous a été allouée n'avait pas de fenêtre et nous n'avions pas pu changer à nouveau. Je ne recommande pas, Santa Lucia à côté est beaucoup mieux.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para considerar alberca es muy pequeña, la habitación limpia y comoda
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cor

Liked: Cleanliness, staff & service, property conditions & facilities
Todo super bien
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Zark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en pésima condición, el drenaje del baño bloqueado y no desagua, el agua esta estancada y de mal olor Dentro del area de regadera el contacto de la luz esta hay sin division y riesgo electico. Las instalaciones eléctricas improvisadas, las sabanas con quemaduras de cigarro, no hacen la limpieza de las habitaciones, almenos de la que ocupe 204 tuve qué insistir, durante dos dias no lo hiciera, y segun incluye desayuno y no lo ofrecieron, ni siquiera hay area para ello, por ultimo la tarifa en el hotel es de 600 pesos diarios y la ofertada por expedia es casi el doble, lo cual para la pesina calidad del servicio e instalaciones es incongruente, las fotos publicadas no son nada relacionadas con lo que es el hotel
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Es muy tranquilo estar hospedado y son cordiales
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Frank

Liked: Staff & service, amenities
Disliked: Cleanliness
Falta de agua en la ducha
Stayed 5 nights in Jul 2025
Verified

4/10 Poor

Alejandro

Disliked: Cleanliness, property conditions & facilities
En mal estado sus habitacion aparte de que habian cucarachas
Stayed 1 night in May 2025
Verified

4/10 Poor

Emir

Disliked: Staff & service

Te cobran por estacionarte

El hotel dice que cuenta con estacionamiento gratis y no es así, te cobran 75 pesos por estacionarte de 8 pm a 8 am, y si te pasas de esas hora se te cobra 20 pesos por cada hora extra
Stayed 1 night in Mar 2025
Verified

8/10 Good

Delfino Hernández

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No tiene estacionamiento propio y terminas pagando demasiado
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities
Bueno
Stayed 1 night in Feb 2025