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Hotel Santa Lucía

Property class: 2.5

Photo gallery for Hotel Santa Lucía

A lobby with a tiled floor, a central table with a vase, a chandelier, and a sign reading "HOTEL".
A pool area with a fountain, surrounded by potted plants and palm trees, with a pink building in the background.
A pink building with a wooden door, a metal gate, and a small garden with plants and a palm tree.
A traditional interior with a wooden bench, a glass table, and a decorative vase.
A spacious lobby with a round wooden table, ornate wooden furniture, a chandelier, and a large mirror.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is AU$56
includes taxes & fees
27 Aug - 28 Aug

Explore the area

View map
508 Calle 55, Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪7 min walk‬
  • Place, Plaza Grande
    ‪7 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

A room with two beds, a ceiling fan, a window with curtains, and two paintings on the wall.

Standard Double Room

7.6 out of 10
Good
(27 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Double Room

A hotel room with two beds, a wooden cabinet, a chair, and two wall-mounted paintings.

Basic Double Room

8.4 out of 10
Very good
(26 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

A bedroom with a bed, a nightstand, a wooden door, and a window with curtains.

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with three single beds, white bedding, and a yellow accent wall.

Standard Triple Room

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A room with two beds, a ceiling fan, and a window with curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A hotel room with four beds, a television, a mirror, and two paintings on the walls.

Standard Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About the area

Mérida

At Hotel Santa Lucía you'll be within just a 10-minute stroll of popular attractions like Mérida Cathedral and Paseo de Montejo. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find a garden and tour/ticket assistance. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Mérida Centro hotel include Yucatan International Convention Center and Yucatán Siglo XXI Convention Center.

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
  • Mérida Cathedral - 7 min walk - 0.6 km
  • Plaza Grande - 7 min walk - 0.6 km
  • Paseo de Montejo - 10 min walk - 0.9 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 20 min drive

Restaurants

  • ‪Museo de la Gastronomía Yucateca - ‬1 min walk
  • ‪La Chaya Maya - ‬2 min walk
  • ‪De La Union - ‬2 min walk
  • ‪Bistrola 57 - ‬2 min walk
  • ‪Beer Lovers Mid - ‬3 min walk

About this property

Hotel Santa Lucía

As a guest of Hotel Santa Lucía, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

  • 20 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
Hotel Santa Lucía offers 20 air-conditioned accommodations, with a ceiling fan. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead. This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 180 for adults and from MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Santa Lucía Hotel
Hotel Santa Lucía Mérida
Hotel Santa Lucía Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Santa Lucía?

Hotel Santa Lucía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Lucía?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Lucía on 27 Aug 2026 start from AU$56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Lucía?

Yep, Hotel Santa Lucía has a free self car park. Onsite parking is limited.

Does Hotel Santa Lucía have a pool?

Hotel Santa Lucía has an outdoor pool.

Does Hotel Santa Lucía serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Santa Lucía?

No, Hotel Santa Lucía does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santa Lucía?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Santa Lucía?

No, only service animals are allowed.

Hotel Santa Lucía Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 235 out of 490 reviews
Rating 8 - Good. 147 out of 490 reviews
Rating 6 - Okay. 63 out of 490 reviews
Rating 4 - Poor. 24 out of 490 reviews
Rating 2 - Terrible. 21 out of 490 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Very nice, basic hotel with an excellent location and friendly staff
Stayed 11 nights in Feb 2026
Verified review

6/10 Okay

Zelma

Good service, room was clean with AC, excellent location, close to restaurants.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean rooms. Very helpful staff. The secure parking was just what we needed.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness
Yes great
Stayed 3 nights in May 2026
Verified review

8/10 Good

Carole

Room was spotless and staff very accommodating and close to many shops restaurants and mercados
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Older hotel very clean and well run
Stayed 28 nights in Jan 2026
Verified review

8/10 Good

Lilia del Carmen Ancona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located in the historic center of the city, very close to the "plaza grande", major markets, and museums. Also is well conected through the Va y Ven public transportartion system to the north of the city, airport, and Tren Maya stations.
Stayed 14 nights in Mar 2026
Verified review

8/10 Good

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot to stay at
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Robert.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful, pool a dream just out the door and a helpful and understanding staff when we made some surprise changes with our stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great front desk staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

timothy wayne

Liked: Amenities
Good location and an easy bus trip from airport
Stayed 14 nights in Oct 2025
Verified review

8/10 Good

Caroline

Liked: Cleanliness, property conditions & facilities
Good budget hotel in a great location. The room was clean and comfortable. Front desk staff were pleasant and very helpful with our enquiries.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little spot is all you need. Walking distance to everything you should experience in Merida.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
Perfect location and generally nice property, though a bit faded. Lovely staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent and within walking distance to various attractions such as markets, restaurants, bakeries, and shops. The staff is friendly and willing to go above and beyond to accommodate guests. The hotel is somewhat outdated with no safe, microwave, or hair dryer, but if you're okay without these amenities, the stay is quite great.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Frances

Liked: Cleanliness, property conditions & facilities
Room very clean, great location, check in people able to speak English
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Cristina

Liked: Cleanliness, staff & service
pretty clean no the comfortable bed in the world but I was there for just 2 nights...location is great
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sweet colonial hotel across from Parque S. Lucia! Nice pool area, convenient to everything, rooms kept clean, personable staff. However, our room #102 was in a noisy location, near lobby and everyone leaving for excursions and airport all hours. Ask for a room by pool or upper floor.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Sohrab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice small motel, low key and quiet and functional in the middle of everything !
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and the staff was friendly.
Stayed 14 nights in Jul 2025
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities
location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Decent room.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Jose

Liked: Cleanliness, staff & service
It’s a nice room but need more care ( a/c doesn’t have power, the hot and cold water too)
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
my favorite hotel to stay in Merida. Staff are very nice and helpful. Pool is awesome. Rooms are clean and comfortable. Cant beat the location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, excellent staff. A/C very efficient. Would have liked a refrigerator in room.
Stayed 4 nights in Jan 2026