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Hotel Santa Lucía

2.5 star property

Photo gallery for Hotel Santa Lucía

Property entrance
Reception
Garden
Interior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
The current price is AU$65
includes taxes & fees
22 May - 23 May

Explore the area

View map
508 Calle 55, Centro, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪7 min walk‬
  • Place, Plaza Grande
    ‪7 min walk‬
  • Place, Paseo de Montejo
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(27 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.4 out of 10
Very good
(24 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

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About the area

Mérida

At Hotel Santa Lucía you'll be within steps of Parque Santa Lucía and Universidad Autónoma de Yucatán. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find a garden and tour/ticket assistance. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute walk of this Mérida Centro hotel include Paseo de Montejo and within 30 minutes you'll find Yucatan International Convention Center.

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
  • Mérida Cathedral - 7 min walk - 0.6 km
  • Plaza Grande - 7 min walk - 0.6 km
  • Paseo de Montejo - 10 min walk - 0.9 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 20 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬1 min walk
  • ‪De La Union - ‬2 min walk
  • ‪Bistrola 57 - ‬2 min walk
  • ‪La Tratto Santa Lucía - ‬1 min walk

About this property

Hotel Santa Lucía

As a guest of Hotel Santa Lucía, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

  • 20 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
Hotel Santa Lucía offers 20 air-conditioned accommodations, with a ceiling fan. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead. This Mérida hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.2 out of 5, Very good, 605 reviews
The price is AU$61
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 180 for adults and from MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Santa Lucía Hotel

Hotel Santa Lucía Mérida

Hotel Santa Lucía Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Santa Lucía?

Hotel Santa Lucía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Lucía?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Lucía on 22 May 2026 start from AU$65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Lucía?

Yep, Hotel Santa Lucía has a free self car park. Onsite parking is limited.

Does Hotel Santa Lucía have a pool?

Hotel Santa Lucía has an outdoor pool.

Does Hotel Santa Lucía serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Santa Lucía?

No, Hotel Santa Lucía does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Santa Lucía?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Santa Lucía?

No, only service animals are allowed.

Hotel Santa Lucía Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 212 out of 457 reviews
Rating 8 - Good. 141 out of 457 reviews
Rating 6 - Okay. 61 out of 457 reviews
Rating 4 - Poor. 23 out of 457 reviews
Rating 2 - Terrible. 20 out of 457 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Stayed 3 nights in Feb 2026

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Electrical and plumbing all worked as required. Wifi worked on every floor. I'll be back.
Stayed 2 nights in Feb 2026

8/10 Good

Carole

Room was spotless and staff very accommodating and close to many shops restaurants and mercados
Stayed 3 nights in Feb 2026

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Older hotel very clean and well run
Stayed 28 nights in Jan 2026

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good budget hotel in a great location. The room was clean and comfortable. Front desk staff were pleasant and very helpful with our enquiries.
Stayed 4 nights in Jan 2026

10/10 Excellent

Teresa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, excellent staff. A/C very efficient. Would have liked a refrigerator in room.
Stayed 4 nights in Jan 2026

10/10 Excellent

Melissa, Trenton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Decent room.
Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2026

8/10 Good

Mark

Stayed 2 nights in Jan 2026

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Miguel

Stayed 2 nights in Jan 2026

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was courteous, location is close to everything and anything. There are several shops, restaurants, and hangouts nearby. You wan walk and feel safe in this area. I would definitely recommend Hotel Santa Lucia! There is no breakfast, so please correct that on the description of your hotel.
Stayed 4 nights in Jan 2026

8/10 Good

Ruben

.
Stayed 2 nights in Jan 2026

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities
location
Stayed 1 night in Jan 2026

10/10 Excellent

marisol

Stayed 2 nights in Dec 2025

8/10 Good

Diana

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great front desk staff.
Stayed 2 nights in Dec 2025

8/10 Good

Maureen

Stayed 1 night in Dec 2025

8/10 Good

Manuel

Yes clean Shower not so good
Stayed 1 night in Dec 2025

4/10 Poor

Omar

Stayed 3 nights in Dec 2025

10/10 Excellent

Diana

Stayed 1 night in Dec 2025

4/10 Poor

Joel

Travelled with partner
Disliked: Amenities, property conditions & facilities
room outdated needs renovation would not return
Stayed 2 nights in Nov 2025

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
I really wanted to like this hotel because of its location, but my stay was honestly a big disappointment. From the moment I arrived, things felt off. 1st night felt like they gave me the worst room possible, and then switched me to one where the toilet wouldn’t flush, who does that? The room itself did not match the photos at all. It felt outdated, not well maintained, and definitely not worth the price. The bed was uncomfortable, and the noise from the hallway made it almost impossible to sleep. Cleanliness was also questionable. I’ve traveled a lot through México, and Mérida usually has great options, but this was honestly one of my most disappointing hotel experiences. I wouldn’t stay here again, and I wouldn’t recommend it to others.
Stayed 1 night in Nov 2025

4/10 Poor

TOM

Stayed 1 night in Nov 2025