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Hotel Plaza by Kavia

2.5 star property

Photo gallery for Hotel Plaza by Kavia

Front of property
Standard Room
Outdoor pool
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
The current price is AU$100
includes taxes & fees
29 Apr - 30 Apr

Explore the area

View map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
  • Place, Paseo de Montejo
    ‪2 min walk‬
  • Place, Paseo 60
    ‪7 min walk‬
  • Place, Yucatan International Convention Center
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(57 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(32 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Reception

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  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
3.5 out of 5, Good, 2 reviews
The price is AU$54
includes taxes & fees
9 Apr - 10 Apr
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About the area

Mérida

Hotel Plaza by Kavia puts you in the heart of Mérida, steps from Paseo de Montejo and within a 20-minute stroll of Mérida Cathedral. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Other amenities include luggage storage and a lift. Cooked-to-order breakfast is available daily between 7:30 AM and noon. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Mérida Centro hotel include Plaza Altabrisa and U.S. Consulate General Mérida.

What's nearby

  • Paseo de Montejo - 2 min walk - 0.2 km
  • Paseo 60 - 7 min walk - 0.6 km
  • Yucatan International Convention Center - 10 min walk - 0.9 km
  • Parque Santa Lucía - 13 min walk - 1.1 km
  • Mérida Cathedral - 20 min walk - 1.7 km

Getting around

  • Teya-Merida Station - 25 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 20 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Yerba Santa - ‬4 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • Trattoria La Pasta
  • ‪Clandestino Café - ‬2 min walk

About this property

Hotel Plaza by Kavia

Hotel Plaza by Kavia offers its guests an outdoor pool, tour/ticket assistance, and a lift. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

  • 44 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Hotel Plaza by Kavia offers 44 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,006 reviews
The price is AU$131
includes taxes & fees
12 Apr - 13 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 220 for adults and from MXN 220 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Plaza by Kavia?

Hotel Plaza by Kavia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Plaza by Kavia?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on 29 Apr 2026 start from AU$100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Plaza by Kavia?

Yep, Hotel Plaza by Kavia has a free self car park. Onsite parking is limited.

Does Hotel Plaza by Kavia have a pool?

Hotel Plaza by Kavia has an outdoor pool.

Does Hotel Plaza by Kavia serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 7:30 AM and noon.

Is there a free airport shuttle available at Hotel Plaza by Kavia?

No, Hotel Plaza by Kavia does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Plaza by Kavia?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Plaza by Kavia?

No, only service animals are allowed.

Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 906 reviews
Rating 8 - Good. 213 out of 906 reviews
Rating 6 - Okay. 65 out of 906 reviews
Rating 4 - Poor. 28 out of 906 reviews
Rating 2 - Terrible. 33 out of 906 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Nuri, CDMX

Travelled with group
Liked: Cleanliness, property conditions & facilities
Las habitaciones son muy amplias, lindas, limpias y modernas. La relación calidad-precio es espectacular y un plus es que está muy cerca del centro y de muchos restaurantes que son un must a visitar. El staff que atiende el front desk no es muy atento que digamos, pero al menos son cordiales. Si sales en la noche, considera que el hotel lo cierran, así como el estacionamiento. Tienes que pedir que te abran para poder entrar o sacar tu coche. Definitivamente si quieres ahorrar y estar cerca del centro, este hotel funciona muy bien.
Stayed 3 nights in Aug 2025

8/10 Good

Jeaneane

Stayed 2 nights in Dec 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
The room was spacious and clean , with a comfortable bed , however the bathroom was terrible. It strongly stunk of sewer smells and the shower tiling was dangerously slippery. There is a coffee maker but you have to go to the front desk to ask for the coffee??
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo, LITCHFIELD PARK

Stayed 2 nights in Nov 2025

6/10 Okay

Liliana, El Paso

Travelled with family
Liked: Cleanliness, property conditions & facilities
No habia agua caliente y le dijimos como 5 veces en revepcion y decia si ya lo checamos y yo estaba enferna y no podia bañarme c agua fria y nunca me hicieron caso El ultimo dia antes de irnos ya habia agua caliente
Stayed 3 nights in Nov 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
The rooms are very clean and modern. The beds a very comfortable. There’s an excellent Italian restaurant with homemade pasta and a coffee shop downstairs. The location is very good. All in all it’s a great value!
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities
Excelente servicio
Stayed 1 night in Nov 2025

10/10 Excellent

Sebastien

Stayed 4 nights in Oct 2025

10/10 Excellent

Hugo, LITCHFIELD PARK

Stayed 1 night in Oct 2025

10/10 Excellent

Meghan

Stayed 1 night in Oct 2025

2/10 Terrible

Gladys Guadalupe

Stayed 3 nights in Aug 2025

10/10 Excellent

Annybeth

Loved it
Stayed 1 night in Oct 2025

10/10 Excellent

Maritza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff not friendly at all, hard to talk to, always on their cellular. We walked in this evening after dinner, said, "hello" and had no acknowledget or answer.
Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio

Stayed 2 nights in Sep 2025

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants near by
Stayed 1 night in Jul 2025

8/10 Good

Conchita, Belize City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Plaza by Kavia located on the Paseo de Montejo was an ideal location for our group. The staff was friendly and accommodating. The Italian restaurant and the cafe next door were excellent. The elevator makes it convenient not to have to walk up flights of stairs. However, the hotel is not geared for the disabled or persons with mobility restrictions. I took my 96 year old Dad and my Mom and they loved the room. However, access on the wheelchair ramp is difficult as it is quite steep and requires strength. A railing would have been helpful for him as he could hold on while walking into the entrance. The bathroom tiles were slippery so we had to buy him a portable shower grab bar and a shower mat so he could be safe. We also bought a soap dish so that used soap would not be placed directly on the counter by the sink. We also had to ask for floor towels for stepping out of the shower and hand towels. The beds, while extremely comfortable, were too high for him so we also had to buy a step stool to help him get into bed. Notwithstanding the above, the rooms were spacious, cool, very comfortable and the staff were very helpful in procuring a wheelchair that he could use temporarily when he needed to leave the room. Joel, especially, was a gem and he unhesitatingly maneuvered the wheelchair out of and into the hotel whenever we had to go out. Joel made our stay a wonderful and special one as this is probably one of the last trips my Dad will make. Thank you, Joel!!
Stayed 4 nights in Aug 2025

8/10 Good

Orlando A

Stayed 2 nights in Aug 2025

10/10 Excellent

Elmain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pierdes tu llave son 100 pesos
Stayed 2 nights in Jul 2025

10/10 Excellent

robert, Dickinson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jul 2025

8/10 Good

Amelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Yvonne

Travelled with family
Liked: Staff & service
Very well located in a great area in Zona Centro. Friendly staff. Property could use some improvements but good if you’re traveling on a budget.
Stayed 6 nights in Jul 2025

2/10 Terrible

lilia

Stayed 2 nights in Jul 2025

8/10 Good

Stacey

Stayed 1 night in Jun 2025

10/10 Excellent

MARIA IRENE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con muy buena ubicación para venir de turista y habitaciones muy bonitas
Stayed 4 nights in Jun 2025

6/10 Okay

Citlalli

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025