Hotel Plaza by Kavia puts you in the heart of Mérida, steps from Paseo de Montejo and within a 15-minute stroll of Yucatan International Convention Center. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Other amenities include a front desk safe and a lift. Cooked-to-order breakfast is available daily between 7:30 AM and 11:30 AM. There's also the convenience of free self parking. .Attractions within a 20-minute walk of this Mérida Centro hotel include U.S. Consulate Merida and Mérida Cathedral.
What's nearby
Paseo de Montejo - 1 min walk
Yucatan International Convention Center - 13 min walk
U.S. Consulate Merida - 15 min walk
Mérida Cathedral - 18 min walk
US Visa Applicant Service Center - 4 min drive
Getting around
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive
Restaurants
Dulcería y Sorbetería Colón - 2 min walk
Hennessy's Irish Pub - 2 min walk
Piensarosa - 3 min walk
Marago Coffee - 1 min walk
Marquesitas la Nueva Tradición - 2 min walk
About this property
Hotel Plaza by Kavia
Hotel with free parking, walk to Paseo de Montejo
Hotel Plaza by Kavia offers its guests an outdoor pool, tour/ticket assistance, and a front desk safe. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.
This Mérida hotel is smoke free.
44 guestrooms or units
Breakfast available (surcharge)
Front desk (24 hours)
Front desk safe
Tour and ticket information
Lift
No smoking on site
Hotel Plaza by Kavia offers 44 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 50 metres
Free uncovered self parking on site
Limited on-site parking
Food and drink
Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 220 for children
Things to do
Outdoor pool
Family friendly
Mini-fridge
Outdoor pool
Conveniences
24-hour front desk
Safe at front desk
Guest services
Daily housekeeping
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Hair dryer
Shower
Towels
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Mini-fridge
More
Air conditioning
Desk
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately MXN 220 for adults and from MXN 220 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Cashless payment methods are available for all transactions.
Property is also known as
Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida
Frequently asked questions
What is the cancellation policy at Hotel Plaza by Kavia?
Hotel Plaza by Kavia offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Hotel Plaza by Kavia?
As of 16 May 2024, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on 20 May 2024 start from AU$95.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Hotel Plaza by Kavia?
Yep, Hotel Plaza by Kavia has a free self car park. Onsite parking is limited.
Does Hotel Plaza by Kavia have a pool?
Hotel Plaza by Kavia has an outdoor pool.
Does Hotel Plaza by Kavia serve breakfast?
Sure does, cooked-to-order breakfast is offered daily between 7:30 AM and 11:30 AM.
Is there a free airport shuttle available at Hotel Plaza by Kavia?
No, Hotel Plaza by Kavia does not offer an airport shuttle service.
What time are check-in & check-out at Hotel Plaza by Kavia?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at Hotel Plaza by Kavia?
No, only service animals are allowed.
Hotel Plaza by Kavia Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 215 out of 333 reviews" "
10 - Excellent
215
Rating 8 - Good. 77 out of 333 reviews" "
8 - Good
77
Rating 6 - Okay. 23 out of 333 reviews" "
6 - Okay
23
Rating 4 - Poor. 9 out of 333 reviews" "
4 - Poor
9
Rating 2 - Terrible. 9 out of 333 reviews" "
2 - Terrible
9
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
4/10 Poor
Hugo
Travelled with family
11 Feb 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel had no water for a day and a half - this included not being able to flush the toilet or take a shower. 😑 Not acceptable! We will not be returning.
I really enjoyed this hotel. My husband and I needed a place to stay last minute and we were able to stay here for the night. The staff was very friendly and accommodating. The rooms are super nice and the hotel is close to many restaurants. The only thing we had trouble with when we arrived is that the toilet wouldn’t flush and the water leaked out of the shower. For the toilet one of the staff members came and fixed it for us and after that we had no problems with flushing. Other than those two things this hotel was perfect!
En la habitación el aire acondicionado era ruidoso y no contaban con agua caliente. Se hicieron varias llamadas para reportarlo y solo nos decian que dejemos el agua correr para que empiece a salir caliente. Esa misma noche, además de reportar nuevamente, pedimos un tapete adicional ya que el agua de la regadera se salia hacia el cuarto pero nunca lo llevaron. Al dia siguiente lo reportamos nuevamente y nos dijeron que no habia ningun reporte y que lo iban a checar, después de unas horas finalmente nos dijeron que podiamos usar otra habitación solo para bañarnos. Esa habitación estaba sucia, aun tenia jabones abiertos de los huespedes anteriores y tuvimos que hablar a recepción para pedir toallas y tapete. La atención en la mañana fue buena pero en la noche no.