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Hotel Plaza by Kavia

2.5 star property

Photo gallery for Hotel Plaza by Kavia

A spacious atrium with a central water feature, multiple floors with balconies, and a modern architectural design.
Reception
A hotel entrance with a sign reading "Hotel Plaza by Kavia."
A modern bedroom with a large bed, bedside tables, and a bench.
A reception desk at KAVIA HOTELS with a modern design, including geometric wall patterns and a logo.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
The current price is AU$84
includes taxes & fees
1 July - 2 July

Explore the area

View map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
  • Place, Paseo de Montejo
    ‪2 min walk‬
  • Place, Paseo 60
    ‪7 min walk‬
  • Place, Yucatan International Convention Center
    ‪11 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a wooden floor, and a mirror.

Standard Double Room

8.6 out of 10
Excellent
(57 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

A modern bedroom with a large bed, bedside tables, and a bench.

Standard Room

9.4 out of 10
Exceptional
(35 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

A modern hotel room with a large bed, bedside tables, a bench, a mirror, and a seating area.

Superior Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Studio Suite

A modern bedroom with a large bed, a bench, and a sofa.

Family Studio Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

A bedroom with a bed, a bench, a desk, and a mirror.

Deluxe Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Mérida

Hotel Plaza by Kavia puts you in the heart of Mérida, steps from Paseo de Montejo and within a 15-minute stroll of Yucatan International Convention Center. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Other amenities include luggage storage and a lift. Cooked-to-order breakfast is available daily between 7:30 AM and noon. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Mérida Centro hotel include Plaza Grande and Yucatán Siglo XXI Convention Center.

What's nearby

  • Paseo de Montejo - 2 min walk - 0.2 km
  • Paseo 60 - 7 min walk - 0.6 km
  • Yucatan International Convention Center - 11 min walk - 1.0 km
  • Parque Santa Lucía - 15 min walk - 1.3 km
  • Mérida Cathedral - 20 min walk - 1.7 km

Getting around

  • Teya-Merida Station - 25 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 20 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪Yerba Santa - ‬4 min walk
  • ‪Clandestino Café - ‬2 min walk
  • Trattoria La Pasta

About this property

Hotel Plaza by Kavia

Hotel Plaza by Kavia offers its guests an outdoor pool, tour/ticket assistance, and a lift. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

  • 44 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Hotel Plaza by Kavia offers 44 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
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The price is AU$125
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 220 for adults and from MXN 220 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Plaza by Kavia?

Hotel Plaza by Kavia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Plaza by Kavia?

As of 30 June 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on 1 July 2026 start from AU$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Plaza by Kavia?

Yep, Hotel Plaza by Kavia has a free self car park. Onsite parking is limited.

Does Hotel Plaza by Kavia have a pool?

Hotel Plaza by Kavia has an outdoor pool.

Does Hotel Plaza by Kavia serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 7:30 AM and noon.

Is there a free airport shuttle available at Hotel Plaza by Kavia?

No, Hotel Plaza by Kavia does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Plaza by Kavia?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Plaza by Kavia?

No, only service animals are allowed.

Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sylvia Del

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location lots to do.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities
Great room, good service and excellent location for exploring merida
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very comfortable rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff very friendly
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Eileen

I loved the staff, my room was big and nice, the location is perfect.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Really liked this hotel. Aaron afternoon staff member was courteous and attentive, able to communicate in English. Clean orderly and modern hotel with adjacent and nearby restaurants and bars,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pablo mariano González

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well appointed and clean. The hotel is near downtown and there are plenty of eating options close.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Olimpia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except there was no hot water in the shower.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants near by
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, will be back!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
The rooms are very clean and modern. The beds a very comfortable. There’s an excellent Italian restaurant with homemade pasta and a coffee shop downstairs. The location is very good. All in all it’s a great value!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice. The front desk staff most fairly young, mostly engaged on their cell phones but, courteous when they acknowledged my presence. Just don't lose your cell phone. Their in room phones are only to call reception. Outgoing calls apparently for emergency only must be made at reception.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Yarelis

Liked: Staff & service
Excelente hotel 10
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Monica

Liked: Cleanliness, amenities, property conditions & facilities
room 307 has a bad smell from the sewer near to the bathroom windows, and there is too much noise around.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Annybeth

Loved it
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Yvonne

Liked: Staff & service
Very well located in a great area in Zona Centro. Friendly staff. Property could use some improvements but good if you’re traveling on a budget.
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Victor M

Liked: Cleanliness, staff & service, property conditions & facilities
Confy Hotel in convenient location.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe area to walk at night,,,
Stayed 3 nights in May 2025
Verified

6/10 Okay

Mindy

Disliked: Amenities
The hotel was clean, Although there wasn’t any coffee in our room. We asked for some Coffee and they said they would bring it and never did. No hot water in shower, freezing. The price was right but if they had a small attention to details our stay would of been nicer
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel, lovely staff in the best neighborhood. Added bonus of being next door to both a coffee house and fantastic Italian restaurant. I will definitely return soon.
Stayed 3 nights in May 2025
Verified

6/10 Okay

William

Liked: Cleanliness, staff & service
The room was spacious and clean , with a comfortable bed , however the bathroom was terrible. It strongly stunk of sewer smells and the shower tiling was dangerously slippery. There is a coffee maker but you have to go to the front desk to ask for the coffee??
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Very clean. Highly recommended and in a great area.
Stayed 5 nights in Mar 2025