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Hotel Palacio Maya

4.0 star property

Photo gallery for Hotel Palacio Maya

Exterior
Exterior
Exterior
Exterior
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$108
includes taxes & fees
21 May - 22 May

Explore the area

View map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Place, Paseo 60
    ‪5 min walk‬
  • Place, Yucatan International Convention Center
    ‪7 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Studio Suite, 1 Queen Bed, Pool View

1 bedroom, premium bedding, down duvets, minibar

Studio Suite, 1 Queen Bed, Pool View

9.4 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, down duvets, minibar

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Bathtub

Suite, Bathtub

Suite, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

1 bedroom, premium bedding, down duvets, minibar

Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 83 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

1 bedroom, premium bedding, down duvets, minibar

Room Standard

  • 23 sq m
  • Sleeps 2

View all photos for Room Standard

1 bedroom, premium bedding, down duvets, minibar

Room Standard

  • 22 sq m
  • Sleeps 4

View all photos for Room Superior

1 bedroom, premium bedding, down duvets, minibar

Room Superior

  • 54 sq m
  • Sleeps 2

View all photos for Suite

1 bedroom, premium bedding, down duvets, minibar

Suite

  • 38 sq m
  • Sleeps 4

View all photos for Suite Deluxe

1 bedroom, premium bedding, down duvets, minibar

Suite Deluxe

  • 50 sq m
  • Sleeps 4

View all photos for Suite Master

1 bedroom, premium bedding, down duvets, minibar

Suite Master

  • 83 sq m
  • Sleeps 6

View all photos for Suite Presidential

1 bedroom, premium bedding, down duvets, minibar

Suite Presidential

  • 70 sq m
  • Sleeps 2

View all photos for Basic Room

1 bedroom, premium bedding, down duvets, minibar

Basic Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, minibar

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Mérida

Hotel Palacio Maya puts you in the heart of Mérida, within just a 10-minute stroll of Paseo de Montejo and Yucatan International Convention Center. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The buffet restaurant, BALAM, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Mérida Centro hotel include Parque Santa Lucía and Plaza Grande.

What's nearby

  • Paseo de Montejo - 5 min walk - 0.4 km
  • Paseo 60 - 5 min walk - 0.5 km
  • Yucatan International Convention Center - 7 min walk - 0.6 km
  • Plaza Grande - 4 min drive - 2.6 km
  • Mérida Cathedral - 4 min drive - 2.6 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 20 min drive

Restaurants

  • ‪Yerba Santa - ‬7 min walk
  • ‪Viva Teya - ‬6 min walk
  • ‪Jose Rosé - ‬6 min walk
  • ‪Crabster - ‬6 min walk
  • ‪Hop 3 The Beer Experience - ‬6 min walk

About this property

Hotel Palacio Maya

Hotel Palacio Maya offers its guests a kids' pool, an indoor pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

You'll find a business centre on site. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Palacio Maya. Self parking is free.

This Art Deco Mérida hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 5 levels
  • Built in 2018
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Palacio Maya offers 63 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

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Hotel El Español Paseo de Montejo
Mérida Centro
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 1,497 reviews
The price is AU$88
includes taxes & fees
1 June - 2 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 300 for adults and MXN 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BALAM

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 180.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 200 for children
  • Rollaway bed fee: MXN 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida

Frequently asked questions

Is parking available at Hotel Palacio Maya?

Yep, Hotel Palacio Maya has a free self car park.

How much does it cost to stay at Hotel Palacio Maya?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio Maya on 21 May 2026 start from AU$108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Palacio Maya have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hotel Palacio Maya a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Palacio Maya.

Does Hotel Palacio Maya serve breakfast?

Sure does, buffet brekkie is on offer daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Palacio Maya?

No, Hotel Palacio Maya does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palacio Maya?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Palacio Maya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Palacio Maya?

No, pets are not allowed.

Hotel Palacio Maya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

monica

Disliked: Amenities
Room was great, very comfortable beds. We were told our breakfast was included, then after we ate, they said THEY made a mistake & it wasn’t, so we had to pay 500 pesos. The lady at the restaurant was very rude & insisted we pay for their mistake. The gym was under construction so we couldn’t use it. There was always a peacock on the stairs with his $hit all over the stairs.
Stayed 5 nights in Feb 2026

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable
Stayed 1 night in Feb 2026

10/10 Excellent

oliver

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff friendly and helpful
Stayed 1 night in Feb 2026

10/10 Excellent

Jorge

Stayed 2 nights in Jan 2026

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
The room was very clean and everything functioned well. Staff wee pleasant and helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

oliver

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2026

10/10 Excellent

Glenys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly hotel
Stayed 3 nights in Jan 2026

8/10 Good

Rosa Isela, Calexico

Stayed 4 nights in Jan 2026

10/10 Excellent

LUIS FERNANDO

Travelled with family
Liked: Cleanliness, amenities
It was good
Stayed 6 nights in Jan 2026

10/10 Excellent

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff came in daily to clean and change towels. The room was very quiet and we couldn’t hear any other guests. The outdoor area was really nice, containing a pool and yard to relax and walk. The best part of all however were the two peacocks in the yard. They leave out food and water for them so they’re used to humans walking near and taking pictures.
Stayed 7 nights in Jan 2026

4/10 Poor

John

Stayed 4 nights in Jan 2026

10/10 Excellent

Iuliia

Liked: Cleanliness
Stayed 2 nights in Jan 2026

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities
Clean, beautiful property. Fabulous breakfast buffet
Stayed 2 nights in Dec 2025

10/10 Excellent

Erica

Stayed 6 nights in Jan 2026

8/10 Good

rajen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Yes, very clean, no microwave, no coffee creamer , no tissues, no glass ware.
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing, rooms are very large and clean.
Stayed 1 night in Dec 2025

8/10 Good

Roger

Liked: Cleanliness
Stayed 11 nights in Dec 2025

6/10 Okay

Frederic

Liked: Cleanliness
La chambre était propre, mais prendre une suite est inutile. Il n'y a qu'un comptoir et un petit frigo qui s'éteint dès qu'on quitte la chambre. Il faut laisser la carte-clé ( et aucune autre carte ne fonctionne, nous avons essayé) de la chambre dans un receptacle afin que l'électricité de la chambre fonctionne. Il n'y a pas de micro-onde. Nous avons demandé au service de nous prêter des bols et des ustensiles, ils ont refusé. Donc, il n'est pratiquement pas possible de manger dans la chambre. Nous sommes arrivés à l'heure du check in et la chambre n'était pas prête. Le déjeuner est assez cher, mais c'est un gros buffet de nourriture mexicaine.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gabino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoy so much the hotel.
Stayed 7 nights in Nov 2025

8/10 Good

Omar

Travelled with family, Travelled with group
Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Rene, Edison

Stayed 5 nights in Nov 2025

10/10 Excellent

oliver

Liked: Cleanliness, amenities, property conditions & facilities
Everything is great, as usual, at this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

arturo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and clean will visit again
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan Donald

Liked: Cleanliness, property conditions & facilities
Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great.
Stayed 6 nights in Oct 2025