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Casa del Balam Merida

3.5 star property
Comfortable spa hotel, walk to Mérida Cathedral

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Photo gallery for Casa del Balam Merida

Outdoor pool, pool loungers
Front of property
Deluxe Double Room
Daily full breakfast (MXN 110 per person)
Hallway
Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • Pool
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Popular LocationMérida Cathedral4 min walk
  • Popular LocationPlaza Grande5 min walk
  • Popular LocationUS Visa Applicant Service Center18 min walk
  • AirportMerida, Yucatan (MID-Manuel Crescencio Rejon Intl.)16 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Rainfall showerhead
Designer toiletries
Private bathroom
Local meal delivery service
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Designer toiletries
Private bathroom
Rainfall showerhead
Separate bath and shower
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8/10 Excellent

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Designer toiletries
Private bathroom
Local meal delivery service
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$99
for 1 night
includes taxes & fees
11 June - 12 June
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About the area

Mérida

Casa del Balam Merida places you in the centre of Mérida, within just a 5-minute stroll of Mérida Cathedral and within 15 minutes of Paseo de Montejo. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .A day of pampering can include massages, body scrubs and aromatherapy. The restaurant, Bistrola 57, serves Fusion cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3.5-property class Mérida Centro hotel include US Visa Applicant Service Center and Yucatan International Convention Center.

What's nearby

  • Parque Santa Lucía - 1 min walk
  • Mérida Cathedral - 4 min walk
  • Plaza Grande - 5 min walk
  • US Visa Applicant Service Center - 18 min walk
  • U.S. Consulate Merida - 3 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive

Restaurants

  • La Chaya Maya - 2 min walk
  • Museo de la gastronomía yucateca - 3 min walk
  • Restaurante la Chaya Maya la Casona - 2 min walk
  • Bistrola 57 - 1 min walk
  • Mi Viejo Molino - 1 min walk

About this property

Casa del Balam Merida

Comfortable spa hotel, walk to Mérida Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casa del Balam Merida. Parking is available for a fee.

This 3.5-star Mérida hotel is smoke free.

  • 54 guestrooms or units
  • 5 levels
  • Built in 1960
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Casa del Balam Merida offers 54 accommodations with designer toiletries and free toiletries. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Uncovered parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: MXN 110 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer on request
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Local meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Balam Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 110 for adults and from MXN 80 for children
  • Uncovered self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

What is the cancellation policy at Casa del Balam Merida?

Casa del Balam Merida offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa del Balam Merida?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Casa del Balam Merida on 29 May 2024 start from AU$93.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa del Balam Merida?

Yep, Casa del Balam Merida has an uncovered self car park for MXN 50 per day.

Is there a spa on site at Casa del Balam Merida?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Casa del Balam Merida have a pool?

Yep, and guests recommend it! Casa del Balam Merida has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Casa del Balam Merida serve breakfast?

Yeah, full brekkie is offered daily.

Is there a free airport shuttle available at Casa del Balam Merida?

No, Casa del Balam Merida does not offer an airport shuttle service.

Is there a bar or restaurant at Casa del Balam Merida?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Casa del Balam Merida?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa del Balam Merida?

No, pets and service animals are not allowed.

Casa del Balam Merida Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 450 out of 969 reviews" "
Rating 8 - Good. 327 out of 969 reviews" "
Rating 6 - Okay. 107 out of 969 reviews" "
Rating 4 - Poor. 34 out of 969 reviews" "
Rating 2 - Terrible. 51 out of 969 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Stayed 4 nights in Feb 2024

8/10 Good

James D

Liked: Staff & service
Street construction was going on but that should be finished in the next month or so. It will be a great upgrade to the street and improve walking safety
Stayed 2 nights in Feb 2024

10/10 Excellent

Russell

Stayed 3 nights in Feb 2024

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old Mexican feeling. Lovely courtyard area, small pool area but nice to relax there, staff super friendly and helpful. It’s less than a three minute walk to the Centro Historico square and another lovely park a block in the opposite direction with more fabulous restaurants as well, many fabulous restaurants such as Casa Maya within a couple of blocks as well, and lots of amazing shopping. Loved our time there. Room was a good size with modern bathroom and old Mexican feel, only complaint was that the air conditioning sometimes dripped at night and don’t think they ever came to fix it, but really liked the atmosphere overall. Great restaurant on the main floor where we had breakfast most days. It’s in the heart of the best area in Merida by the historical buildings and was so convenient! Highly recommend.

6/10 Okay

Eric P

Business traveller
Liked: Cleanliness, room comfort
Ambivalence and faulty shower head
They really needed to provide a note in advance of the stay indicating that the street outside, and part of the restaurant inside, are under construction as these both detracted from my stay and were unwelcome surprises. My taxi couldn’t even get close to drop me off with my luggage due to the blocked street. As well, the moment I turned on the shower, the shower head popped off and blasted water all over the bathroom. Obviously I was standing there buck naked and getting ready to go somewhere so I wasn’t going to spend time phoning someone and waiting for them to come fix it - plus if I have to do that it’s already too late to give them a chance to “make it right”. Needless to say after fumbling around looking for the small parts, gaskets etc that popped out of the assembly I got it working, albeit just barely as the threads were stripped and there was a fair bit of corrosion and residue making things not fit well. Definitely old and in need of replacing. Also finding a place to plug anything in was like pulling teeth. Bed was comfortable, pool was nice but small and cold (but refreshing) as of course nearly every pool and bathroom photo on hotels.com is taken from a deceptive angle.
Stayed 2 nights in Feb 2024

10/10 Excellent

Terry, Tulsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Casa del Balam. This is an older hotel, which has been very well maintained. Our room was large, comfortable, and quiet, with a beautiful view of the center city. The staff members were all very responsive, helpful, and friendly. We will definitely stay here on our future trips to Merida. Very good value for the very reasonable cost!
Stayed 5 nights in Feb 2024

6/10 Okay

Lidia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location was great. Room had water spilling from the ceiling coming from the AC.
Stayed 2 nights in Feb 2024

6/10 Okay

Patricia R and

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel use to be a family home that was renovated into a hotel with restaurant attached. The hotel has a lot of potential, with a courtyard and pool. With our stay which was almost a month, the pool was under going repairs, the parking was sometimes unavailable, the restaurant was undergoing expansions. Although not the hotel fault but roads in towns were all being transformed into a coble kind of look. However the dust from all of this, didn't seem to be cleaned daily. The courtyard is in dire need for a good power wash. They have issues with elevators as a few times out of order. Most of the staff was helpful and kind. The location is great to see all the sites. We did experience some of the completed area on Merida, which is very beautiful and clean. Maybe in a couple of years we will try again, not sure about stay at this hotel though.
Stayed 28 nights in Jan 2024

6/10 Okay

Ned

Liked: Cleanliness, room comfort
Great Location; Modest rooms
This hotel is one of the best locations in Merida - very near good restaurants, the Plaza, the Cathedral, museums, the market..... We were somewhat underwhelmed by the hotel itself. We thought we booked a King bed room, but they only had doubles. We arrived at 2:40 but Reception made no effort to get us (or a family of 4 who arrived just after us) into a room - although it was apparent the rooms were ready. The air conditioner worked, but we couldn't set a specific temperature. The bathroom had no hand towels (until we asked) and only two pretty old bath towels. No extra towels by the pool. The elevators are old and stopped either above or below the floor level (only by a small amount, but....).
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and attentive, competent staff. Wonderful ambiance and a wonderful location in the historical neighborhood in the center of Merida. Great colonial architecture and lots of restaurants and stores.
Stayed 1 night in Feb 2024