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Casa del Balam Merida

3.5 star property
Colonial hotel with spa services and 24-hour front desk

Photo gallery for Casa del Balam Merida

Outdoor pool, pool loungers
Deluxe Room
Bar (on property)
Terrace/patio
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Housekeeping
The current price is AU$118
includes taxes & fees
25 Nov - 26 Nov

Explore the area

View map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, U.S. Consulate General Mérida
    ‪3 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(62 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Designer toiletries
Rainfall showerhead
Local meal delivery service
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Designer toiletries
Bathrobes
Minibar
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Designer toiletries
Bathrobes
Separate bath and shower
Rainfall showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Mérida

Casa del Balam Merida places you in the centre of Mérida, within just a 5-minute stroll of Mérida Cathedral and within 15 minutes of Paseo de Montejo. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .A day of pampering can include massages, body scrubs and aromatherapy. The restaurant, Bistrola 57, serves Fusion cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7 AM and 11 AM. .Attractions within a 30-minute walk of this 3.5-property class Mérida Centro hotel include U.S. Consulate General Mérida and Yucatan International Convention Center.

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Mérida Cathedral - 5 min walk - 0.5 km
  • Plaza Grande - 5 min walk - 0.5 km
  • US Visa Applicant Service Center - 15 min walk - 1.3 km
  • U.S. Consulate General Mérida - 3 min drive - 2.9 km

Getting around

  • Teya-Merida Station - 25 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬2 min walk
  • ‪Mi Viejo Molino - ‬1 min walk
  • ‪Bistrola 57 - ‬1 min walk
  • ‪De La Union - ‬2 min walk

About this property

Casa del Balam Merida

Colonial hotel with spa services and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casa del Balam Merida.

This 3.5-star Mérida hotel is smoke free.

  • 54 guestrooms or units
  • 5 levels
  • Built in 1960
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Casa del Balam Merida offers 54 accommodations with designer toiletries and free toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: MXN 160 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Balam Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 160 for adults and from MXN 80 for children
  • Nearby parking fee: MXN 50 per day (98 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

What is the cancellation policy at Casa del Balam Merida?

Casa del Balam Merida offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa del Balam Merida?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Casa del Balam Merida on 25 Nov 2025 start from AU$118.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Casa del Balam Merida?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Casa del Balam Merida have a pool?

Casa del Balam Merida has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Casa del Balam Merida serve breakfast?

Yeah, full brekkie is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Casa del Balam Merida?

No, Casa del Balam Merida does not offer an airport shuttle service.

Is there a bar or restaurant at Casa del Balam Merida?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Casa del Balam Merida?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa del Balam Merida?

No, pets and service animals are not allowed.

Casa del Balam Merida Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1008 reviews
Rating 8 - Good. 298 out of 1008 reviews
Rating 6 - Okay. 118 out of 1008 reviews
Rating 4 - Poor. 54 out of 1008 reviews
Rating 2 - Terrible. 63 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Albert, Toledo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a restaurant in the hotel. Staff is attentive and helpful. Old fashioned, in that you have keys to open the door. Drop off and pick up at front desk. ???
Stayed 4 nights in Apr 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Charming old timer.
Stayed 1 night in Jul 2025

10/10 Excellent

JELENA, Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2025

8/10 Good

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok, and issues with wifi, but in general the staff was v
Stayed 2 nights in Jul 2025

4/10 Poor

Teresa, Caldwell

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las sabanas y las toallas estaban sucias, no habia agua caliente, pero eso si, los del front desk hicieron lo posible por ayudar.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property the staff is very friendly only about 5-10 min Walk to the downtown. I highly recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ernesto

Stayed 2 nights in Jul 2025

6/10 Okay

ALEJANDRA

Stayed 1 night in Jul 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building in quiet central location. Old school charm.
Old school key chain.
Stayed 1 night in Jul 2025

8/10 Good

Fausto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lots Of shops around, the staff was great
Stayed 3 nights in Jul 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

tomas

Travelled with partner
Liked: Property conditions & facilities
Great location very ordinary room good for short stay
Stayed 3 nights in Mar 2025

8/10 Good

MARK, RIFLE

Stayed 1 night in Jul 2025

10/10 Excellent

Maria Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the dessaing in the hotel p
Stayed 3 nights in Jun 2025

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Ricardo

Travelled with family
Good location! Walkable around downtown. Cons: needs a renovation Old rooms and old beds
Stayed 3 nights in Jul 2025

10/10 Excellent

Claudia

Stayed 3 nights in Jun 2025

8/10 Good

Carlo Magno Flores, Stockton

Liked: Cleanliness, staff & service
Hotel Casa del Balam - 3 Stars I recently stayed at Hotel Casa del Balam during my visit to Merida, Yucatán, and overall, it was a decent experience, though there were some aspects that could use improvement. First, the location is fantastic. It’s situated right in the heart of the city, making it easy to explore the local attractions, restaurants, and markets on foot. The architecture of the hotel is charming, reflecting the rich history of the region, which added to the overall ambiance. However, the service was a mixed bag. While some staff members were friendly and helpful, others seemed indifferent and not as attentive as I would have hoped. It felt like there was a lack of consistency in customer service, which detracted from the overall experience. The room I stayed in was comfortable, but it could use some updates. The furnishings felt a bit dated, and the bathroom amenities were basic. I also noticed that the Wi-Fi connection was spotty at times, which was a bit frustrating when trying to plan my daily activities. In summary, Hotel Casa del Balam has a lot of potential with its prime location and beautiful architecture, but it falls short in service consistency and room updates. It’s a solid choice for those looking for a convenient place to stay, but there’s definitely room for improvement.
Stayed 5 nights in Jun 2025

8/10 Good

Ismael

Stayed 3 nights in Jun 2025

8/10 Good

Dahlia M

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff amable, tuvimos algunos detalles pero lo resolvieron, excelente ubicación. Housekeeping (Sergio) encontrabamos la habitation limpia. Fue super amable 😊
Stayed 8 nights in Jun 2025

6/10 Okay

Berta

Stayed 4 nights in Jun 2025

8/10 Good

Miguel

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is lovely, I like the the convenience of Bistrola 57 being on site. I love the antiqueness of the room and the grandness of the center courtyard. It's like staying in someone's home. Any time I come to Mérida, it's my go to hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

blanca

Liked: Cleanliness
Muy buena localización Muy amplios cuartos Buena atención
Stayed 3 nights in Jun 2025

2/10 Terrible

Irais

Stayed 7 nights in Jun 2025