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Casa del Balam Merida

3.5 star property
Colonial hotel with spa services and 24-hour front desk

Photo gallery for Casa del Balam Merida

Outdoor pool, pool loungers
Hallway
Deluxe Room
Garden
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
The current price is AU$88
includes taxes & fees
8 May - 9 May

Explore the area

Map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪4 min walk‬
  • Plaza Grande
    ‪5 min walk‬
  • U.S. Consulate Merida
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Rainfall showerhead
Designer toiletries
Private bathroom
Local meal delivery service
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Designer toiletries
Private bathroom
Rainfall showerhead
Separate bath and shower
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Designer toiletries
Private bathroom
Local meal delivery service
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Mérida

Casa del Balam Merida places you in the centre of Mérida, within just a 5-minute stroll of Mérida Cathedral and within 15 minutes of Paseo de Montejo. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .A day of pampering can include massages, body scrubs and aromatherapy. The restaurant, Bistrola 57, serves Fusion cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7 AM and 11 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Mérida Centro hotel include U.S. Consulate Merida and Yucatán Siglo XXI Convention Center.

What's nearby

  • Parque Santa Lucía - 1 min walk - 0.2 km
  • Mérida Cathedral - 4 min walk - 0.4 km
  • Plaza Grande - 5 min walk - 0.4 km
  • US Visa Applicant Service Center - 18 min walk - 1.6 km
  • U.S. Consulate Merida - 3 min drive - 2.2 km

Getting around

  • Teya-Merida Station - 25 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la gastronomía yucateca - ‬3 min walk
  • ‪Bistrola 57 - ‬1 min walk
  • ‪Delorean Bar - ‬1 min walk
  • ‪La Tratto", Santa Lucia - ‬2 min walk

About this property

Casa del Balam Merida

Colonial hotel with spa services and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at Casa del Balam Merida. Parking is available for a fee.

This 3.5-star Mérida hotel is smoke free.

  • 54 guestrooms or units
  • 5 levels
  • Built in 1960
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Casa del Balam Merida offers 54 accommodations with designer toiletries and free toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Uncovered parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: MXN 160 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Balam Merida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 160 for adults and from MXN 80 for children
  • Uncovered self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Frequently asked questions

What is the cancellation policy at Casa del Balam Merida?

Casa del Balam Merida offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa del Balam Merida?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Casa del Balam Merida on 8 May 2025 start from AU$88.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa del Balam Merida?

Yep, Casa del Balam Merida has an uncovered self car park for MXN 50 per day.

Is there a spa on site at Casa del Balam Merida?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Casa del Balam Merida have a pool?

Casa del Balam Merida has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Casa del Balam Merida serve breakfast?

Yeah, full brekkie is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Casa del Balam Merida?

No, Casa del Balam Merida does not offer an airport shuttle service.

Is there a bar or restaurant at Casa del Balam Merida?

Yep, they've got a lounge bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Casa del Balam Merida?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa del Balam Merida?

No, pets and service animals are not allowed.

Casa del Balam Merida Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 474 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Merida and our stay at this charming hotel with friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ortencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is the best of a hotel? Location, location, location, and customer service. Casa del Balam has a great location, friendly staff, easy access to public transportation and taxis, walkable location to historic centro, restaurants in walking distance, it is dated, but very clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

ALLEGRA, Hanover

Liked: Cleanliness, amenities, property conditions & facilities
I adored this hotel. The staff was wonderful, property located centrally and close to everything, beautiful pool and lovely rooms. Will return!
Stayed 5 nights in Jan 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming colonial hotel located in Centro/St Lucia. We also stayed here in 2023. The staff was responsive when we communicated via WhatsApp both before and during our stay. After 3 days of great pressure and hot water, there was no hot water for a day, but these things happen in old historic buildings. Bathroom updates are needed and housekeeping could be a bit more thorough, but we like the place for a few nights’ stay. Recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

JAVIER, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial building, furniture and decorations. Restaurant's prices were higher than others surrounding the property. A discount for guests could invite us to eat there.
Stayed 5 nights in Jan 2025

10/10 Excellent

JAVIER, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent to stay in the heart of Merida.
Stayed 2 nights in Jan 2025

6/10 Okay

Dolores

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff very helpful and friendly, the hotel is very nice and convenient. No complaints only suggestions. Need new towels, darkened curtains and air conditioning. Thank you, we enjoyed our stay.😊
Stayed 7 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming Hotel. Clean, comfortable rooms. Friendly staff. I had a very pleasant stay here and I will be coming back on my next trip to Mèrida. ⭐⭐⭐⭐⭐
Stayed 5 nights in Jan 2025

6/10 Okay

Silvia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The area was perfect That’s it
Stayed 5 nights in Dec 2024

6/10 Okay

Isis Natalia

Travelled with family
Liked: Staff & service
Excellent location. The patio and pool areas are very nice. The rooms need an upgrade, particularly the bathrooms and closets. The staff is very helpful. It is not a 4 star hotel as listed, but it's convenient.
Stayed 3 nights in Jan 2025

8/10 Good

Federica

Stayed 2 nights in Dec 2024

10/10 Excellent

Nathaniel

Stayed 3 nights in Dec 2024

10/10 Excellent

Andrea

Stayed 3 nights in Dec 2024

10/10 Excellent

Christine, kamloops

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, vintage, unique, comfortable. Shower was abismal but what can you expect from a century old building. It was perfect!
Stayed 3 nights in Dec 2024

10/10 Excellent

ROBERT, Keswick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The priming room was amazing with the balcony. The room was just as posted. The staff were very courteous. The restaurant in/attached to the hotel served excellent food and the staff in both spoke English. The cleaning staff was very thorough. The grounds were well kept. We would definitely stay here again.
Stayed 7 nights in Dec 2024

10/10 Excellent

ROBERT, Keswick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations, excellent services. Great location. Would not hesitate to return.
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

Old school. The tv is old and does not work well. But the place is nice The parking lot is near
Stayed 3 nights in Nov 2024

10/10 Excellent

Damon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with a great courtyard. They had a guitar player in the mornings, which added to the ambiance. The pool is very nice and well-maintained, with many thoughtful touches throughout the hotel. Although it is an older hotel, it is impeccably cared for. The rooms and beds are comfortable, and the staff is super helpful. The location is perfect, situated on Calle 60 between La Plaza Grande and Parque Santa Lucia. Despite being on a busy street, we couldn't hear the city noise at night. Overall, it was a great experience.
Stayed 1 night in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness
The stay was ok. Room was clean but no Wi-Fi access, other than in the Lobby area.
Stayed 1 night in Nov 2024

10/10 Excellent

Terryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, old world charm
Stayed 2 nights in Nov 2024

6/10 Okay

Frederic

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Could be better

Minimum comfort in this very old hotel. The AC is noisy and not efficient at all. Wifi is only accessible in the lobby. Building needs maintenance. We also had a surprise regarding the laundry fees, they announced around 250 pesos, we had to pay 600 pesos (2.5 times more). Hot water was not available the first day. Curtains are not dark enough, so it wakes you up when the sun rises. Location is great though, right downtown Merida.
Stayed 4 nights in Nov 2024

4/10 Poor

EUGENIA

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We did not have hoy water for 2 days, refrigerador do not work, they made the bed with the sheet at the top and blanket under. We had to wait a lot for them to bring a security box, the person did not know how to opérate it.
Stayed 5 nights in Nov 2024

2/10 Terrible

MAURA

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024