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Hotel Ambassador Merida

Property class: 3

Photo gallery for Hotel Ambassador Merida

A courtyard with benches, lush greenery, and a building with large windows.
A corridor with a reflective floor, palm trees, and a building with glass doors.
A swimming pool with a clear view of the sky, surrounded by chairs and umbrellas, and a building with a white facade.
A corridor with reflective glass walls and a polished floor, leading to a high-rise building with a view of the cityscape.
A wooden staircase with a handrail, leading upwards.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$56
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
Calle 59 No.546 X 68, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪8 min walk‬
  • Place, Plaza Grande
    ‪8 min walk‬
  • Place, Parque Santa Lucía
    ‪11 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a desk, a television, and a bathroom with a shower.

Standard Single Room

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(72 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

A hotel room with two beds, a wooden desk, a chair, and a painting on the wall.

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

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About the area

Mérida

At Hotel Ambassador Merida you'll be within just a 15-minute stroll of popular places like Plaza Grande and Mérida Cathedral. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 3-property class Mérida Centro hotel include Paseo de Montejo and Yucatan International Convention Center.

What's nearby

  • Santiago Park - 3 min walk - 0.3 km
  • Mérida Cathedral - 8 min walk - 0.7 km
  • Plaza Grande - 8 min walk - 0.7 km
  • Parque Santa Lucía - 11 min walk - 1.0 km
  • Paseo de Montejo - 18 min walk - 1.5 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 17 min drive

Restaurants

  • ‪El Gran Santiago - ‬5 min walk
  • ‪Taquería La Lupita - ‬3 min walk
  • ‪Placer & delirio - ‬4 min walk
  • ‪El Cardenal - ‬5 min walk
  • ‪Manifesto - ‬1 min walk

About this property

Hotel Ambassador Merida

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Ambassador Merida. Limited free parking is available on a first-come, first-served basis.

This 3-star Mérida hotel is smoke free.

  • 97 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Ambassador Merida offers 97 air-conditioned accommodations, with free toiletries. Cable televisions are provided. Bathrooms include a shower.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,000 reviews
The price is AU$59
includes taxes & fees
18 Oct - 19 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 175 for adults and MXN 175 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 175 for adults and from MXN 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Merida
Hotel Ambassador Merida Hotel
Hotel Ambassador Merida Mérida
Hotel Ambassador Merida Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Ambassador Merida?

Hotel Ambassador Merida offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ambassador Merida?

As of 17 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Ambassador Merida on 19 Oct 2026 start from AU$56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ambassador Merida?

Yep, Hotel Ambassador Merida has a free self car park. Onsite parking is limited.

Does Hotel Ambassador Merida have a pool?

Hotel Ambassador Merida has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hotel Ambassador Merida family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, it's no surprise that Hotel Ambassador Merida is a hit with families.

Does Hotel Ambassador Merida serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel Ambassador Merida?

No, Hotel Ambassador Merida does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ambassador Merida?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ambassador Merida?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Ambassador Merida?

No, only service animals are allowed.

Hotel Ambassador Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 75 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located near the downtown area, very accessible to many tourist spots within a few minutes
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, they were really helpful at all times even flexible accommodating my needs for WIFI connection. I would thoroughly recommend.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ce
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Well located
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
the room was clean and the bed comfortable. The shower was very weak and it didn't always have hot water.
Stayed 6 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Food is poor quality.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE!!!
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Just a note there was no free breakfast at hotel even though my Expedia reservation included free breakfast.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Room was ok, AC didn’t work So they moved us to another room . Besides that we were happy
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service
Too
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Check in at 3 pm. After two days at airports because of delays. The last thing you want to do is to set and wait to the very last minute to check in.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Terrible roaches the guy didn’t respect my reservation doors got filled up for years
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
ok
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Cleaning and maintenance crew are great and friendly. Front am staff especially the younger girl didn’t make my check in feel welcomed! Not very friendly or engaging! Rooms are terribly outdated but you pay for what you get! Pruebe was no form of floor shower towel when getting out of the shower.
Stayed 3 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Horrible service, we called to ask for rooms available they said to book online. Once we arrived the front ladies and supervisor did not greets us, did not ask for reservation info, didn’t even look at us to help. Said they were busy and they would help us in a minute. Minutes passed by and no one gave us service. We asked multiple times if they could check for the rooms and they can’t do anything on the computer, you have to do everything online.
Stayed 4 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
La Primer habitación estaba bien en el quinto piso pero por seguridad nos cambiaron de piso y habitación, la que nos dieron era más vieja y pasaba un tubo de no sé que por dentro de la habitación que los dos días a las 7 am hacían un ruido súper feo y no dejaban dormir. Luego los vecinos de a lado haciendo ruido hasta tarde y haciendo cosas de adultos lo cual pedí varias veces que no hicieran ruido por que llevaba niños pedí que me cambiaran de habitación y se negaron que según iban hablar con los huéspedes y que iban a verificar el sonido cosa que jamás pasó
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Buen hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Olvide mi cargador en casa, por lo q pedí el apoyo a la recepcionista del turno de la mañana para q me apoyará a cargar mi celular y me contestó q estaba ella cargando el suyo, le dije q no tenía prisa q yo se lo dejaba y más tarde pasaría por el, ella me contestó q no podía negandome el servicio, yo se q no es parte de sus obligaciones pero por cortesía debió haberlo hecho... Por lo demás el hotel es una gran opción en cuanto calidad /precio... Excelente limpieza, buenas instalaciones, servicio de estacionamiento, todo bien excepto el comentario q les acabo de comentar...
Stayed 2 nights in Jul 2026