La Quinta Inn & Suites - accommodation in Memphis

Checking in the clerk was very friendly and helpful. It was the shifts that followed that was horrible. The customer service went down tremendously from that evening til the next day. We also experienced the smell of marijuana heavily in our room after being gone all day. The staff handled this very poorly. I just feel like if I pay my hard earned money that my concerns should be addressed properly. It wasn’t til checkout that the host that was originally there at check in assured me that I wouldn’t get an extra charge and apologized. Honestly I would never book this hotel again. The area was really convenient but I’d rather travel a little further that have to deal with attitudes.

Staff was awesome A+

A trip back in time, all was fantastic, accommodations from upkeep, rooms, restaurant food and the drinks in the lobby bar was fantastic. The hotel gives you the feeling of going 50 years back in time. Southern charm and hospitality. And not to forget the Duck ceremony every day, going from the fountain up to their sleeping quarters on the roof.