4/10 Poor
Tammie
23 Sept 2025
I booked 3 nights at the hotel because it was listed with Airport shuttle service. When I called to confirm, I was told they no longer offer. It was too late for me to cancel my reservation. I checked in late Friday, I noticed a group of kids coming in and noise outside the back entrance sitting area til 11pm. Saturday evening, after returning from dinner, kids were running in the hallway banging on guest doors. I immediately jumped up to see what was happening and I notify the front desk. I went to talk to staff on duty and discovered slippery floor inside and outside of the elevator lobby from the pool. Staff tried to assist the best she could. I met with the GM to share my concerns. She was apologetic and ensure me she will handle the concern for safety matters.
Tammie
Stayed 3 nights in Sep 2025




































