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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly Memphis hotel connected to the convention centre, steps from Renasant Convention Center

Photo gallery for Sheraton Memphis Downtown Hotel

Lobby
Lobby sitting area
Room, 1 King Bed, Corner
Point of interest
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Laundry
  • 24/7 front desk
The current price is AU$221
includes taxes & fees
17 July - 18 July

Explore the area

Map
250 N Main St, Memphis, TN, 38103
  • Renasant Convention Center
    ‪1 min walk‬
  • Beale Street
    ‪17 min walk‬
  • FedExForum
    ‪19 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds

8.2 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

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About the area

Memphis

Sheraton Memphis Downtown Hotel puts you in the heart of Memphis, connected to the convention centre and within a 20-minute stroll of Renasant Convention Center and Fire Museum of Memphis. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Crossroads Tavern & Grill, serves southern cuisine and is open for breakfast, lunch and dinner. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Full breakfast is available daily between 6 AM and 10:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this Downtown Memphis hotel include Beale Street and Orpheum Theatre.

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 km
  • Beale Street - 17 min walk - 1.5 km
  • Orpheum Theatre - 17 min walk - 1.5 km
  • FedExForum - 19 min walk - 1.7 km
  • National Civil Rights Museum - 2 min drive - 2.2 km

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬9 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬9 min walk

About this property

Sheraton Memphis Downtown Hotel

Pet-friendly Memphis hotel connected to the convention centre, steps from Renasant Convention Center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. The business-friendly Sheraton Memphis Downtown Hotel also features a 24-hour fitness centre, dry cleaning/laundry services, and express check-out. For a fee, parking is available.

This Memphis hotel is smoke free.

  • 600 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Memphis Downtown Hotel offers 600 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Lever door handles
  • Lift (170 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

What is the cancellation policy at Sheraton Memphis Downtown Hotel?

Sheraton Memphis Downtown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of 30 June 2025, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on 17 July 2025 start from AU$221.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Memphis Downtown Hotel?

Yep, Sheraton Memphis Downtown Hotel has valet parking with in/out privileges for USD 32 per day.

What makes Sheraton Memphis Downtown Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Memphis Downtown Hotel.

Is Sheraton Memphis Downtown Hotel family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Memphis Downtown Hotel is a hit with families.

Does Sheraton Memphis Downtown Hotel serve breakfast?

Sure does, full breakfast is available daily from 6 AM to 10:00 AM.

Is there a free airport shuttle available at Sheraton Memphis Downtown Hotel?

No, Sheraton Memphis Downtown Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Memphis Downtown Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves southern cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Memphis Downtown Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 428 out of 1009 reviews
Rating 8 - Good. 228 out of 1009 reviews
Rating 6 - Okay. 135 out of 1009 reviews
Rating 4 - Poor. 116 out of 1009 reviews
Rating 2 - Terrible. 102 out of 1009 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeri

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked that it was very quiet and clean the workers were very respectful. i didn't like that it wasn't a breakfast buffet it was grab and go
Stayed 1 night in Mar 2025

2/10 Terrible

Austin

Disliked: Cleanliness, property conditions & facilities
Toilet starter spraying me when I flushed it and flooded the bathroom, the front desk staff seemed like it didn’t matter until I asked for a different room then she became annoyed she had to check me into another room.
Stayed 1 night in Mar 2025

6/10 Okay

Jaden

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Mar 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Overall we had a nice stay. Our only complaint was the stained bathtub and broken shampoo holder. For the price, we were expecting perfection. The property needs updating. Other than that, the staff was nice and valet was quick to get our car upon arrival and departure each day. We would stay here again AFTER renovations.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mischa

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Allison

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Don't book through Expedia. The hotel is unable to resolve problems.
Stayed 1 night in Mar 2025

6/10 Okay

ABRAHAM, clinton

Stayed 1 night in Mar 2025

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was no refrigerator in my room. I had to get a bag and fill the sink with ice.
Stayed 2 nights in Mar 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double charged me, and is refusing to return my calls regarding the issues.
Stayed 1 night in Mar 2025

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Some good, some not so good

The room was OK -- nothing super special. I was disappointed that there was no microwave in the room. Also, there was minimal drawer space. I was more disppointed there was no vending -- they forced me to purchase sodas at the mini-store by the front desk for $5 each. If there was an ice machine anywhere, I never saw it. The prices at the only available restaurant were also too high -- $24 for an ordinary burger and fries, for example. The convenience to the convention center was absolutely great, and this hotel has not joined the "no room service" trend of late. Good things.
Stayed 4 nights in Mar 2025

4/10 Poor

Marty

Stayed 1 night in Feb 2025

6/10 Okay

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for business and the hotel was located in downtown Memphis. Perfectly located for dining and my meeting.
Stayed 1 night in Mar 2025

6/10 Okay

Marcus

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was way too expensive and should have came came with the room like continental parking fee should’ve been included the necessary amenities are just way too expensive like five dollars for a Coke smh
Stayed 1 night in Mar 2025

6/10 Okay

Marilee

Business traveller
Liked: Property conditions & facilities
It was very frustrating that the only food option in the entire place was overly expensive with a very limited menu. As it isn't the very best area of town, it would be nice if there was a restaurant with more affordable options
Stayed 3 nights in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay for a one night stay

Check in was quick. Parking is by valet only and somewhat annoying. The hotel is nicely decorated and clean. The double room was a fantastic size as was the bathroom. The restaurant has much to be desired. Waited for a long time to have our drink order taken then our meal order. The food tasted frozen and undercooked and is definitely overpriced. The elevator smelled like weed.
Stayed 1 night in Mar 2025

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was that dropping off the car and getting inside the hotel was a little chaotic. Other than that everything else was great. Very convenient for any events you have at the Renasant Center.
Stayed 1 night in Mar 2025

10/10 Excellent

Tonya, Brinkley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great weekend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Meagan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great for St. Jude marathon
Stayed 1 night in Dec 2024

6/10 Okay

Paula

Stayed 1 night in Feb 2025

6/10 Okay

Joana

Liked: Cleanliness, staff & service
Outdated
Stayed 2 nights in Feb 2025

2/10 Terrible

Audrey

Stayed 1 night in Feb 2025

8/10 Good

Erayna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My second home!

Excellent
Stayed 1 night in Feb 2025