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Permata Inn

2.0 star property

Photo gallery for Permata Inn

Interior
Desk, free WiFi
Interior
Interior
A dining area with wooden tables and chairs, a kitchen in the background, and a wall-mounted fan.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Jl. Guru Patimpus no.53, Medan, 20114
  • Place, DeliPark Mall Medan
    ‪7 min walk‬
  • Place, Grand City Hall
    ‪15 min walk‬
  • Place, Sun Plaza
    ‪17 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room

A room with a bunk bed, a small kitchenette, and a mirror.

Standard Room

  • 9 sq m
  • Sleeps 3
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Superior Room

A bedroom with two beds, a desk, and a wardrobe.

Superior Room

  • 9 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Two twin beds with headboards, a white wall, and a door with a mirror.

Premium Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Medan

At Permata Inn you'll be within just a 10-minute stroll of DeliPark Mall Medan and Plaza Medan Fair. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this Medan hotel include Grand City Hall and Sun Plaza.

What's nearby

  • DeliPark Mall Medan - 7 min walk - 0.6 km
  • Plaza Medan Fair - 10 min walk - 0.9 km
  • Grand City Hall - 15 min walk - 1.3 km
  • Sun Plaza - 17 min walk - 1.5 km
  • Bukit Barisan Military Museum - 17 min walk - 1.5 km

Getting around

  • Medan Station - 19 min walk
  • Medan (KNO-Kuala Namu Intl.) - 49 min drive

Restaurants

  • ‪Mie Pangsit Siantar Asin - ‬2 min walk
  • ‪Macehat - ‬4 min walk
  • ‪RM Wen Chang - ‬3 min walk
  • ‪SOWE Restaurant & Lounge - ‬1 min walk
  • ‪KFC - ‬3 min walk

About this property

Permata Inn

There's a snack bar/deli on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A terrace, tour/ticket assistance, and laundry facilities are also featured at Permata Inn. Self parking is free.

Smoking is allowed in designated areas at this Medan hotel.

  • 30 guestrooms or units
  • 3 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Smoking in designated areas
Permata Inn offers 30 air-conditioned accommodations with complimentary bottles of water and free toiletries. LED televisions are featured in guestrooms.

Bathrooms include a shower. This Medan hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 24-inch LED TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Permata Inn Medan
Permata Medan
Permata Inn Hotel
Permata Inn Medan
Permata Inn Hotel Medan

Frequently asked questions

What is the cancellation policy at Permata Inn?

Permata Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Permata Inn?

Yep, Permata Inn has a free self car park.

Are there any beaches close to Permata Inn?

The closest beach to Permata Inn is Pantai Pondok Permai (34.8 km).

Is there a free airport shuttle available at Permata Inn?

No, but there's an airport shuttle on request for a fee.

What time are check-in & check-out at Permata Inn?

Check-in begins at 1 PM. Check-out time is noon.

Are pets allowed at Permata Inn?

No, pets are not allowed.

Permata Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Preis-Leistung stimmt, superfreundliches Personal

Sauberkeit und Komfort war entsprechend des Preises. Dusche und Toilette war sehr sauber. Klimaanlage funktioniert auch. Auf Nachfrage gab es auch frische Bettwäsche zum Einzug ins Zimmer. (Es kommt in Indonesien häufig vor, dass die Wäsche nicht nach jedem Gast gewechselt wird.) Etwas störend war die Karaoke Bar nebenan und der Krach, aber Ohrstöpsel helfen ja.ich hatte ein einfaches Zimmer mit Gemeinschafts- Dusche und WC. Das Personal war supernett, hat Ausflugstipps gegeben und auch sonst immer weiter geholfen. Die Sehenswürdigkeiten der Stadt kann man bequem mit der Motorrikscha erreichen und direkt um die Ecke ist ein Straßenlokal mit gutem nasi Goreng und Kaffee.
Stayed 7 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff was sooo friendly and helpful! The hotel is very central. Simple room with a/c. Perfect for a short trip to Medan.
Stayed 1 night in Aug 2017
Verified

8/10 Good

Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonably good stay

The information on the room I booked was insufficient. I had to upgrade to a room with hot water shower and thus had to pay extra (more than stated on hotel.com website). The staff were friendly and helpful (depending on whom you speak to). The location is sufficiently good being near the bus station that provides transport to the airport. However, it's a little west of the main attractions.
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Kristina

Liked: Cleanliness, property conditions & facilities

Convenient and nice budget hostel

It is budget hotel, don't expect much but it is perfect for 1 night stay before heading to Bukit Lawang. Staff is helpful with advices on public transportation to Bukit Lawang. However, not all girls at reception speak English which was a bit difficult to arrange transportation for us. Hostel offers shared taxi servise to Bukit Lawang. They charge per person, the price is reasonable. But we were group of 4 and the price we paid for 4 people was too high compared if we hired a private car.
Verified

4/10 Poor

Markus

Disliked: Staff & service

Didn't get what we paid for

The hotel is well situated. The rooms are ok for the price. There was one major problem: We booked and paid a room for 3 people. We only got a room for 2 persons. The reception refused to give us a bigger room or an extra bed. We had to book an extra room with a double bed and we didn't get reimbursed from the hotel or expedia. So we paid for 5 people instead of 3, which is a rip-off... So be careful when booking with expedia or when booking this hotel.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel located at middle of the town

comfortable hotel, easy to go to anywhere. Very polite staff at front desk.
Verified

4/10 Poor

M

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Incompetent reception practices and administration

Accommodation was superb and the staff helpful and friendly. However, reception staff, system administration and customer service was the worst I have experienced in the world and I just spent a week in the Jungle hence the use of this hotel. I stayed here twice and experienced absolute and fundamental inability to manage bookings. No knowledge of who was booking in, the companies they sell their rooms through and total trust of the customer even having provided printed evidence of booking. Incompetence beyond belief, not willing to contact provider hotels.com, happy for you to be left waiting 45 minutes and potentially walk away through frustration. Took everyone coming to reception an age and grief for them to acknowledge any booking. They told me to ring provider myself at £2 a minute call you can appreciate that this wasn't cost effective when room £12 night. Had to leave for flight 2am in morning but they insisted on keeping me waiting in reception until the room was checked by someone which almost cost me a lost flight why when they have your credit card details through a reputable company why should this be a problem? All other staff from were superb and I don't really blame the reception staff but everyone went through grief whilst I was waiting, and this was on both bookings either side of my trek, grief I can do without.
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities

Good location

The rooms in the newer shop lot (2 doors away) is more cramped. Even for 1 person it is just sufficient space.
Verified

10/10 Excellent

carlitos rbb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sitio muy acogedor, perfecto para hacer último o primer día de tu viaje por sumatra
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic

Simple room located close to big mall, and where the airport bus end station. Far from main sites but with local bus it's no issue. Good air con.
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and good for short stay.

Clean room. Close to bus station for quick stay.
Verified

6/10 Okay

Isaac

Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness