New Hotel Gentala

2.5 star property

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Suite

Suite

Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Medan

At New Hotel Gentala you'll be within just a 15-minute stroll of Great Mosque of Medan and Maimun Palace. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas and a 24-hour front desk. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Medan hotel include Medan Mall and Tjong A Fie's Mansion.

What's nearby

  • Great Mosque of Medan - 7 min walk - 0.6 km
  • Maimun Palace - 12 min walk - 1.1 km
  • Museum of North Sumatra - 12 min walk - 1.1 km
  • Medan Mall - 6 min drive - 1.9 km
  • Sun Plaza - 8 min drive - 2.7 km

Getting around

  • Medan Station - 10 min drive
  • Medan (KNO-Kuala Namu Intl.) - 46 min drive

Restaurants

  • ‪Cha Sio Asan - ‬9 min walk
  • ‪Tilak Chinese Food - ‬7 min walk
  • ‪TST Pak Haji Puri - ‬4 min walk
  • ‪Mie Tarek - ‬2 min walk
  • ‪At misop wak konah :D - ‬1 min walk

About this property

New Hotel Gentala

WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Medan hotel.

  • 38 guestrooms or units
  • 3 levels
  • Built in 1990
  • Front desk (24 hours)
  • Smoking in designated areas
New Hotel Gentala offers 38 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 3 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Hotel Gentala

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

New Hotel Gentala Hotel
New Hotel Gentala Medan
New Hotel Gentala Hotel Medan

Frequently asked questions

What is the cancellation policy at New Hotel Gentala?

New Hotel Gentala offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at New Hotel Gentala?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at New Hotel Gentala on 8 May 2026 start from AU$14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at New Hotel Gentala?

Yep, New Hotel Gentala has a free self car park.

Are there any beaches close to New Hotel Gentala?

The closest beach to New Hotel Gentala is Pantai Pondok Permai (32.8 km).

Is there a free airport shuttle available at New Hotel Gentala?

No, New Hotel Gentala does not offer an airport shuttle service.

What time are check-in & check-out at New Hotel Gentala?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at New Hotel Gentala?

No, pets and service animals are not allowed.

New Hotel Gentala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Mingeun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
가격대비 전체적으로 좋습니다. 직원들도 모두 친절합니다 하지만 수압에 대한 개선이 필요합니다
Stayed 11 nights in May 2023