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Hotel Sumatera

2.5 star property
Clothing-optional hotel with 24-hour front desk and restaurant

Photo gallery for Hotel Sumatera

Lobby
Restaurant
Front of property
Standard Room | Bathroom
Deluxe Room

Reviews

4.0 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View map
Jl. Sisingamangaraja No: 35, Kotamatsum III, Medan Kota - Medan, Medan, 20212
  • Place, Great Mosque of Medan
    ‪3 min walk‬
  • Place, Maimun Palace
    ‪7 min walk‬
  • Place, Sun Plaza
    ‪2 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Satellite channels
Desk
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

About the area

Medan

At Hotel Sumatera you'll be within just a 10-minute stroll of Great Mosque of Medan and Maimun Palace. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a free manager's reception and coffee/tea in a common area. There's also the convenience of free self parking. .Sights within a 20-minute walk of this Medan hotel include Medan Mall and Tjong A Fie's Mansion.

What's nearby

  • Great Mosque of Medan - 3 min walk - 0.3 km
  • Maimun Palace - 7 min walk - 0.6 km
  • Medan Mall - 17 min walk - 1.5 km
  • Grand City Hall - 2 min drive - 1.9 km
  • Sun Plaza - 2 min drive - 1.9 km

Getting around

  • Medan Station - 11 min drive
  • Medan (KNO-Kuala Namu Intl.) - 42 min drive

Restaurants

  • ‪Amaliun Food Court - ‬3 min walk
  • ‪TST Bg Sani. Jl Rahmadsyah Medan - ‬3 min walk
  • ‪RM. Minang Rezeki - ‬2 min walk
  • ‪R.M Putra Jaya - ‬2 min walk
  • ‪Acien Ak Bihun - ‬2 min walk

About this property

Hotel Sumatera

Clothing-optional hotel with 24-hour front desk and restaurant
There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. Hotel Sumatera also features multilingual staff, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This Medan hotel is smoke free.

  • 25 guestrooms or units
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Manager's reception (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Dining venue
Hotel Sumatera offers 25 air-conditioned accommodations with complimentary bottles of water and free toiletries. Satellite televisions are provided.

Bathrooms include a shower with a hydromassage showerhead. This Medan hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 538 square feet of conference space

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The property charges 8 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sumatera

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Please note that clothing is optional at Hotel Sumatera.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hotel Sumatera.

Property is also known as

Hotel Hotel Sumatera
Hotel Sumatera Medan
Sumatera Medan
Hotel Hotel Sumatera Medan
Medan Hotel Sumatera Hotel
Sumatera
Hotel Sumatera Hotel
Hotel Sumatera Medan
Hotel Sumatera Hotel Medan

Frequently asked questions

What is the cancellation policy at Hotel Sumatera?

Hotel Sumatera offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Sumatera?

Yep, Hotel Sumatera has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Sumatera?

The closest beach to Hotel Sumatera is Pantai Pondok Permai (33.3 km).

Does Hotel Sumatera serve breakfast?

You bet, breakfast is offered daily.

Is there a free airport shuttle available at Hotel Sumatera?

No, Hotel Sumatera does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sumatera?

Yep, you can grab a meal at Hotel Sumatera's onsite restaurant.

What time are check-in & check-out at Hotel Sumatera?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Hotel Sumatera?

No, pets and service animals are not allowed.

Hotel Sumatera Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.0/10

Cleanliness

4.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

R

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 25 nights in Jul 2021

6/10 Okay

ao-chan, NGO, JPN

Liked: Staff & service, amenities
部屋は　古いですが、　受付の対応は非常に丁寧で、思いやりがあり、スマホでの音声変換アプリも併用していました。 朝食は　簡素ですが　ピラフが非常に旨かったです。 ホテルへはタクシーを利用されるのが一番です。不整備の側道や信号機が少ないので、帰りは　KNO　国際空港へタクシーを使いました。物価が安いのでそんなに高くありませんでした。 なお、コンビニに対面にあり便利でした。
Stayed 3 nights in Jan 2020

4/10 Poor

Roesmal

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019