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deSatu Hotel

3.5 star property
Hotel in Medan with a 24-hour front desk

Photo gallery for deSatu Hotel

Exterior detail
Children’s activities
Reception
Shower, free toiletries, hair dryer, slippers
Superior Twin Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Room service
  • Housekeeping
The current price is AU$43
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
Komplek Centre Point Blok D-1, Gang Buntu, Medan, Sumatera Utara, 20231
  • Place, Grand City Hall
    ‪9 min walk‬
  • Place, Medan Mall
    ‪10 min walk‬
  • Place, Tjong A Fie's Mansion
    ‪12 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Twin Room

Shower, free toiletries, hair dryer, slippers

Superior Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Satellite channels
Desk
In-room safe
Laptop workspace
In-room massage
  • 15 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Twin Room

Shower, free toiletries, hair dryer, slippers

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Satellite channels
Desk
In-room safe
Laptop workspace
In-room massage
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room

Shower, free toiletries, hair dryer, slippers

Premium Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Satellite channels
Desk
In-room safe
Laptop workspace
In-room massage
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room

Shower, free toiletries, hair dryer, slippers

Premium Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Satellite channels
Desk
In-room safe
Laptop workspace
In-room massage
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Shower, free toiletries, hair dryer, slippers

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Satellite channels
Desk
In-room safe
Laptop workspace
In-room massage
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Shower, free toiletries, hair dryer, slippers

Superior Double Room

Highlights

Air conditioning
LCD TV
Satellite channels
Desk
In-room safe
Laptop workspace
In-room massage
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

About the area

Medan

At deSatu Hotel you'll be within a 20-minute stroll of Grand City Hall and Tjong A Fie's Mansion. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find dry cleaning/laundry services, multilingual staff and a porter/bellboy. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Medan hotel include Medan Mall and DeliPark Mall Medan.

What's nearby

  • Grand City Hall - 9 min walk - 0.8 km
  • Medan Mall - 10 min walk - 0.9 km
  • Tjong A Fie's Mansion - 12 min walk - 1.1 km
  • Sun Plaza - 2 min drive - 2.3 km
  • Great Mosque of Medan - 2 min drive - 2.7 km

Getting around

  • Medan Station - 9 min walk
  • Medan (KNO-Kuala Namu Intl.) - 48 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Ayam Penyet Ria - ‬1 min walk
  • ‪Nelayan Shanghai Kafe - ‬3 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪J.CO Donuts & Coffee - ‬1 min walk

About this property

deSatu Hotel

Hotel in Medan with a 24-hour front desk
As a guest of deSatu Hotel, you'll find multilingual staff, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. DeSatu Hotel also features room service (during limited hours), shopping on site, and a front desk safe. For a fee, parking is available.

This 3.5-star Medan hotel is smoke free.

  • 73 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
DeSatu Hotel offers 73 air-conditioned accommodations with a safe and complimentary slippers. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (IDR 16,000 per night)
  • Limited on-site self parking

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • In-room massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: IDR 200000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: IDR 16000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

deSatu Hotel Hotel
deSatu Hotel Medan
deSatu Hotel Hotel Medan

Frequently asked questions

Is parking available at deSatu Hotel?

Yep, deSatu Hotel has a self car park for IDR 16000 per night. A self car park is also available, for a fee.

How much does it cost to stay at deSatu Hotel?

As of 20 Dec 2025, prices found for a 1-night stay for 2 adults at deSatu Hotel on 28 Dec 2025 start from AU$43.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to deSatu Hotel?

The closest beach to deSatu Hotel is Pantai Pondok Permai (33.5 km).

Is there a free airport shuttle available at deSatu Hotel?

No, deSatu Hotel does not offer an airport shuttle service.

What time are check-in & check-out at deSatu Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at deSatu Hotel?

No, pets are not allowed.

deSatu Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort

Bargain Price in a Decent Area

The hotel is located in the downtown area with a mall and a number of restaurants close by (Marine is fabulous. The staff were friendly and helpful and the room was clean and comfortable. An issue was the small window yhat looked directly (as in less than a meter) into another building under construction next door. This really should be disclosed as a "no window" room since you can"t have a smidgen of privacy with the curtain open.
Stayed 1 night in Jun 2025

6/10 Okay

Thomas, Cogan Station

Stayed 6 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Darwin

Average
Stayed 2 nights in Nov 2024

6/10 Okay

Darwin

Liked: Property conditions & facilities
average
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient location and good value for money
Stayed 3 nights in Jun 2024

10/10 Excellent

Wenny

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Quite a small room but it is a clean, suitable for short day trip or transit. Location is a plus, besides the shopping mall.
Stayed 1 night in Jan 2022

8/10 Good

Naoki

Liked: Cleanliness, staff & service
駅から徒歩数分のロケーションなので、空港からのアクセスが良い。ショッピングモールがすぐ隣にあるのも便利。比較的新しく清潔感のあるホテル。ペットボトルの水、ティッシュ、ミニ冷蔵庫、湯沸かし器、歯ブラシなどは一切ありません。朝食もありません。泊まるだけなら安くて便利。
Stayed 1 night in Jul 2025