Crew Express Hotel

3.0 star property
Hotel in Medan with free breakfast and free airport shuttle

Photo gallery for Crew Express Hotel

Lobby sitting area
Lobby
Free daily buffet breakfast
Business Room
Hallway

Reviews

7.2 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
The current price is AU$26
includes taxes & fees
25 Sept - 26 Sept

Explore the area

View map
Jl. Arteri Kuala Namu No. 19, Deli Serda, Medan, North Sumatra, 20371
  • Medan Mall
    ‪19 min drive‬
  • Maimun Palace
    ‪20 min drive‬
  • Sun Plaza
    ‪21 min drive‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪12 min drive‬

Room options

Business Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Economy Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Rainfall showerhead
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Medan

At Crew Express Hotel, you'll be 17.3 km (10.8 mi) from Museum of North Sumatra and 17.6 km (10.9 mi) from Medan Mall. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .Laurence Cafe serves Indonesian cuisine and is open for breakfast. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of a free airport shuttle. .Sights within a 20-minute drive of this 3-property class Medan hotel include Grand City Hall and Tjong A Fie's Mansion.

What's nearby

  • Medan Mall - 19 min drive - 18.3 km
  • Great Mosque of Medan - 19 min drive - 17.9 km
  • Grand City Hall - 20 min drive - 19.8 km
  • Maimun Palace - 20 min drive - 18.3 km
  • Sun Plaza - 21 min drive - 20.9 km

Getting around

  • Bandar Khalipah Station - 14 min drive
  • Medan (KNO-Kuala Namu Intl.) - 15 min drive

Restaurants

  • ‪Ayam penyet cindelaras - ‬3 min drive
  • ‪PappaRich - ‬5 min drive
  • ‪Bakso Amat Kualanamu - ‬1 min drive
  • ‪KFC - ‬5 min drive
  • ‪Ayam Goreng Kampung Mbok Ijem - ‬3 min drive

About this property

Crew Express Hotel

Hotel in Medan with free breakfast and free airport shuttle
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A rooftop terrace, an arcade/games room, and 24-hour room service are also featured at Crew Express Hotel. Self parking is free.

This 3-star Medan hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 5 levels
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Front desk (24 hours)
  • Games room or arcade
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Crew Express Hotel offers 65 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and a hairdryer. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and toothbrushes and toothpaste. This Medan hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Laurence Cafe

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • In a provincial park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (76 centimetre high)
  • Lever door handles
  • Lift (88 centimetre wide door)
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2016
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crew Express Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew KNO
KNO Hotel Medan
KNO Hotel
KNO Medan
The Crew Hotel KNO
The KNO Hotel
CREW EXPRESS HOTEL Hotel
CREW EXPRESS HOTEL Medan
CREW EXPRESS HOTEL Hotel Medan

Frequently asked questions

What is the cancellation policy at Crew Express Hotel?

Crew Express Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crew Express Hotel?

As of 11 Sept 2025, prices found for a 1-night stay for 2 adults at Crew Express Hotel on 25 Sept 2025 start from AU$25.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crew Express Hotel?

Yep, Crew Express Hotel has a free self car park.

Are there any beaches close to Crew Express Hotel?

The closest beach to Crew Express Hotel is Pantai Pondok Permai (20.6 km).

What makes Crew Express Hotel a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Crew Express Hotel.

Does Crew Express Hotel serve breakfast?

You bet, free buffet breakfast is on offer daily between 6:00 AM and 10 AM.

Is there a free airport shuttle available at Crew Express Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Crew Express Hotel?

Yep, you can grab a meal at Crew Express Hotel's onsite restaurant that serves Indonesian cuisine.

What time are check-in & check-out at Crew Express Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crew Express Hotel?

No, pets and service animals are not allowed.