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Hotel Route - Inn Kamisuwa

Property class: 3

Photo gallery for Hotel Route - Inn Kamisuwa

A reception desk with a glass partition, a framed artwork of a pagoda, and a small table with a calendar and a phone.
Vending machines with various beverages and snacks.
A building with a covered entrance, a staircase leading up to the entrance, and a sign with Japanese characters.
A buffet line with various food items and condiments.
A hotel room with a large bed, a desk with a computer, a television, and a small refrigerator.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$118
12 Oct - 13 Oct

Explore the area

View map
4-9-25, Kogan-dori, Suwa, Nagano-ken, 392-0027
  • Place, Lake Suwa
    ‪1 min walk‬
  • Place, Katakura Hall
    ‪1 min walk‬
  • Place, Suwashi Kohan Park
    ‪4 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪41 min drive‬

Room options

View all photos for Single Room, Smoking

A hotel room with a bed, desk, chair, television, and a mini-fridge.

Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, Smoking

A hotel room with a bed, a desk with a TV, a lamp, and a trash bin.

Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds, Smoking

A hotel room with two beds, a desk with a television, a small refrigerator, and a window with curtains.

Twin Room, Multiple Beds, Smoking

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Double Room, 1 King Bed, Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Family Double Room, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Non Smoking

A hotel room with a bed, desk, chair, television, and a mini-fridge.

Single Room, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, Non Smoking

A hotel room with a bed, a desk with a TV, a lamp, and a trash bin.

Double Room, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk with a television, a small refrigerator, and a window with curtains.

Twin Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Double Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Family Double Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 1 Double Bed, Smoking

A hotel room with a bed, a desk with a computer, a chair, a television, and a trash bin.

Economy Double Room, 1 Double Bed, Smoking

7.0 out of 10
Good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a television, and a trash bin.

Economy Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Smoking

Desk, free WiFi, bed sheets

Standard Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Non-smoking

Desk, free WiFi, bed sheets

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Hollywood Twin Room Non-smoking

Desk, free WiFi, bed sheets

Standard Hollywood Twin Room Non-smoking

  • Sleeps 3
  • 2 Single Beds

About the area

Suwa

At Hotel Route - Inn Kamisuwa you'll be within steps of Katakura Hall and Suwa City Art Museum. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find a hot tub and laundry facilities. .Near this 3-property class Kamisuwa Onsen hotel, you'll find Lake Suwa.

What's nearby

  • Lake Suwa - 1 min walk - 0.2 km
  • Katakura Hall - 1 min walk - 0.2 km
  • Suwashi Kohan Park - 4 min walk - 0.4 km
  • Lake Suwa Geyser Center - 9 min walk - 0.8 km
  • Takashima Castle - 12 min walk - 1.1 km

Getting around

  • Kamisuwa Station - 8 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 45 min drive

Restaurants

  • ‪くらすわ - ‬5 min walk
  • ‪そば処 秋月そば本店 - ‬4 min walk
  • ‪いずみ屋 - ‬10 min walk
  • ‪信州上諏訪アルプス食堂 - ‬9 min walk
  • ‪手打ちそば処 とみや - ‬3 min walk

About this property

Hotel Route - Inn Kamisuwa

There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi. A hot tub, a vending machine, and complimentary newspapers in the lobby are also featured at Hotel Route - Inn Kamisuwa. Self parking is free.
  • 60 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • 1 conference room
  • Dining venue
Hotel Route - Inn Kamisuwa offers 60 accommodations with complimentary slippers and a hairdryer. LCD televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen).

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A restaurant

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Public indoor mineral hot springs (onsen)

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Route-Inn Kamisuwa
Route-Inn Kamisuwa
Hotel Route-Inn Kamisuwa Suwa
Route-Inn Kamisuwa Suwa
Hotel Route Inn Kamisuwa
Route Inn Kamisuwa Suwa
Hotel Route Inn Kamisuwa
Hotel Route - Inn Kamisuwa Suwa
Hotel Route - Inn Kamisuwa Hotel
Hotel Route - Inn Kamisuwa Hotel Suwa

Frequently asked questions

What is the cancellation policy at Hotel Route - Inn Kamisuwa?

Hotel Route - Inn Kamisuwa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Route - Inn Kamisuwa?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Route - Inn Kamisuwa on 12 Oct 2026 start from AU$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Route - Inn Kamisuwa?

Yep, Hotel Route - Inn Kamisuwa has a free self car park.

Does Hotel Route - Inn Kamisuwa serve breakfast?

Yeah, complimentary buffet breakfast is available at Hotel Route - Inn Kamisuwa.

Is there a free airport shuttle available at Hotel Route - Inn Kamisuwa?

No, Hotel Route - Inn Kamisuwa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Route - Inn Kamisuwa?

Yep, you can grab a meal at Hotel Route - Inn Kamisuwa's onsite restaurant.

What time are check-in & check-out at Hotel Route - Inn Kamisuwa?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Route - Inn Kamisuwa?

No, only service animals are allowed.

Hotel Route - Inn Kamisuwa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 145 out of 483 reviews
Rating 8 - Good. 212 out of 483 reviews
Rating 6 - Okay. 107 out of 483 reviews
Rating 4 - Poor. 14 out of 483 reviews
Rating 2 - Terrible. 5 out of 483 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Disliked: Cleanliness
The location was great with Katakurakan right in front of Hotel.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Staff & service
Staff was so nice to us.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities
Decent place but I would probably not stay here again. The mattress felt like a box spring and was very hard, the walls were stained and the wallpaper was ripping in some areas, the walls were thin so you can easily here rooms beside you talking, on top of the fridge and desk there was dust and it looked like that hadn’t been wiped down in a while and my rooms floor had a black spot stains. I don’t think it was worth the price and I would rather spend a little more next time to get a better place to stay. It is close to family mart, the Train Station, Sekicho Park, and many restaurants! The staff were very nice, even though there was a language barrier they were patient with me and helped me out a lot!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, has a sizable grocery nearby.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A bit of an old style hotel with manual locked doors. Still, clean and meets all rhe basics.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, comfortable hotel for the price.

Good, compact business hotel especially for the price. Older property but well maintained and room has all the amenities you’ll need (tea, kettle, mini-fridge, slippers, toothbrush + paste, comb, q-tips, etc.). Check in lady was great & explained everything. Hotel also provides printouts explaining things in english.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good. Good value
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close from JR station. Also close to Lake Suwa. The large public bath has natual hot spring water and almost anytime we can take it. The complementary breakfast is super rich. It's buffet and serving japanese and western, many kinds of dishes.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel Route Inn Kami-Suwa is an old-school style hotel that is close to Suwa lake! Inside you will find an indoor Onsen where you can bath in certain hours. In the morning you get complimentary American-style buffet for breakfast. The building is old and so are the staff, but there still is charm coming from this Hotel.
Verified review

6/10 Okay

Too far from train station Very inconvenient First impression when arrive for Check in, a elderly lady was not friendly and unprofessional
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Disliked: Cleanliness
They wouldn't offer me a non smoking room which was very hard on my allergies. In general this place is quite old. Bed was pretty uncomfortable I almost would have preferred floor mat. The shower wouldn't stay consistent temp. Walking distance from the park though so enjoyed the location
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
If it’s on an overnighter then it’s not bad but if you’re traveling with family and friends and looking for peace of mind and service then this is not the hotel for you. We were quite disappointed with the service and amenities of the hotel especially in such a beautiful country city. We were 2 families travelling in town for 2 days for site seeing and catch up with family. We checked in and the hotel rooms was very tired and quite small with bits of the decoration and parts of the wall was falling apart. I would say the breakfast was the highlight with different dishes offered each day and the self serve coffee station was a nice touch but that’s where it all ends. The staff didn’t speak English at all so trying to get information is hard. The securities of the hotel is not the greatest either where there is no safe in the room and they advise you to put your valuables at the front desk. When you leave each day you have to leave your room keys at the front desk which is a inconvenience and doesn’t give you a sense of security because everything is essentially in your room and to have to pick up the keys again afterwards is such a inconvenience. The mini fridge inside the room is also switched off when you arrive so be sure to switch it on and have it running before you put any drinks inside. Additionally with the rooms so small if you’re looking for a place to have a drink in the lobby there is no common area for you to hangout. They have a sign posted to not stay in lobby.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
スタッフの対応は大変良かったです
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
諏訪湖トライアスロン参加のために使わさせていただきました。お風呂温泉でよかったです。自転車も中に入れさせていただけました。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hôtel pour une escale.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近く便利で良い。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました。
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
朝食は種類は多くはなかったですが、味は濃くなく美味しかったです。スタッフの方の対応も親切で笑顔で接して貰え、気持ちよく会話できました。 ただ、古いこともあり、良くない点がいくつかありました。 部屋のユニットバスの蛇口が、温水と冷水の２つに分かれていて、温度調節が難しい。 ダブルベッドの部屋なのに椅子が１つしかない。 カーペットは古くて清潔でなさそう。 ロケーションは良いので、内装をもう少し新しくしてくれると、快適に過ごせます。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ルートインならではの、ご当地グルメ的な朝食を期待していたのですが、それらしい食材が無くて残念でした。 時期的な問題かとも思いますが、特色のある食事を期待します。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
古さは感じる
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

朝食に果物がなかった
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Helt fint og rimelig hotellopphold. Veldig bra med onsen!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
温泉が良かった。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
あいさつも気持ちよく良い感じだとおもいます
Stayed 1 night in Mar 2026