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Four Points by Sheraton Johor Bahru

Property class: 4

Photo gallery for Four Points by Sheraton Johor Bahru

A spacious lobby with a reception desk, seating areas, and large windows.
A modern kitchen with a central island, bar stools, and a high ceiling with wooden paneling.
A modern meeting room with a long table, comfortable chairs, and large windows offering a view of greenery and buildings.
Living area
A swimming pool with clear blue water, surrounded by lounge chairs and potted plants, with a view of greenery outside.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$128
includes taxes & fees
5 Nov - 6 Nov

Explore the area

View map
Jalan Persiaran Seri Alam Bandar Seri, Alam, Masai, Johor, 81750
  • Place, MARA University of Technology Pasir Gudang Campus
    ‪5 min drive‬
  • Place, University of Kuala Lumpur - Malaysian Institute of Industrial Technology
    ‪8 min drive‬
  • Place, AEON Tebrau City
    ‪11 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

A modern hotel room with a bed, bench, bedside table, and a flat-screen TV.

Deluxe Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a bed, a TV, a window with curtains, and a brick wall.

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Balcony

A modern hotel room with a sofa, a round table, a desk, and artwork on the walls.

Premium Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

A hotel room with two beds, a sofa, a small table, and artwork on the walls.

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 3 Bedrooms, Balcony

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a view through a window.

Apartment, 3 Bedrooms, Balcony

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Family Apartment, 1 Double Bed, Balcony

Living area

Family Apartment, 1 Double Bed, Balcony

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

About the area

Masai

At Four Points by Sheraton Johor Bahru, you'll be 11.1 km (6.9 mi) from AEON Tebrau City and 13 km (8.1 mi) from Austin Heights Water & Adventure Park. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The café, The Mesh, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and kids' swimming pool. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Sights within a 20-minute drive of this 4-property class Masai hotel include KSL City Mall and Komtar JBCC.

What's nearby

  • MARA University of Technology Pasir Gudang Campus - 5 min drive - 3.0 km
  • Permas Jaya Mini Stadium - 6 min drive - 6.0 km
  • University of Kuala Lumpur - Malaysian Institute of Industrial Technology - 8 min drive - 6.4 km
  • AEON Tebrau City - 11 min drive - 10.0 km
  • Toppen Shopping Centre - 11 min drive - 10.4 km

Getting around

  • Kempas Baru Station - 18 min drive
  • Admiralty Station - 20 min drive
  • Senai International Airport (JHB) - 43 min drive

Restaurants

  • ‪Restoran Al-Alif - ‬15 min walk
  • ‪Restoran Ho Hup - ‬3 min drive
  • ‪Zus Coffee Jalan Lembah 16 - ‬11 min walk
  • ‪Mr Lok Lok - ‬11 min walk
  • ‪Restoran Afrin - ‬12 min walk

About this property

Four Points by Sheraton Johor Bahru

Four Points by Sheraton Johor Bahru offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Four Points by Sheraton Johor Bahru also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 4-star Masai hotel is smoke free.

  • 150 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2026
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Johor Bahru offers 150 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Masai hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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The price is AU$174
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5 Nov - 6 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 64.80 for adults and MYR 43.20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mesh

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Johor Bahru

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 130.0 per stay.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 64.80 for adults and from MYR 43.20 for children
  • Rollaway bed fee: MYR 130.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Johor Bahru?

Four Points by Sheraton Johor Bahru offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Johor Bahru?

As of 1 Nov 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Johor Bahru on 5 Nov 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Johor Bahru?

Yep, Four Points by Sheraton Johor Bahru has a free self car park.

Are there any beaches close to Four Points by Sheraton Johor Bahru?

The closest beach to Four Points by Sheraton Johor Bahru is Changi Beach Park (20.7 km).

Does Four Points by Sheraton Johor Bahru have a pool?

Four Points by Sheraton Johor Bahru has an indoor pool and a kids' pool.

Is Four Points by Sheraton Johor Bahru family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Johor Bahru is a hit with families.

Does Four Points by Sheraton Johor Bahru serve breakfast?

Yep, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton Johor Bahru?

No, Four Points by Sheraton Johor Bahru does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Johor Bahru?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Four Points by Sheraton Johor Bahru?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Johor Bahru?

No, pets and service animals are not allowed.

Four Points by Sheraton Johor Bahru Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 138 reviews
Rating 8 - Good. 45 out of 138 reviews
Rating 6 - Okay. 37 out of 138 reviews
Rating 4 - Poor. 19 out of 138 reviews
Rating 2 - Terrible. 6 out of 138 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was satisfactory and the staff were all friendly and helpful :)
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at aman sari resort

Very happy
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Huge area of improvement l must say….
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a triple room but got a double room instead. But it was too late at night when we checked in so we just slept.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly above average

Aircon unit tak sejuk. Setting up to max and it feels moderate. Moderate experience
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in and check out was slow. Exit from basement parking was poorly lighted and no clear exit signage. No knives was given for meals, how do one spread butter on bread without knives?
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very poor experience. Food choice was limited for breakfast. rooms aircond was a prob.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness
👍
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Liked: Staff & service
The receptionist request for extra tax!! I said tax included in the inline payment
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

그저 그럼

위생이 그리 좋지 않음
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad stay....no more next time

no hot water for shower got mosquito in the room
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Aircond noisy, could not get a good sleep.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

The appropriate location
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Facilities are not well maintained, staff look incompetent and lost at times
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat selesa
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Selesa dan sesuai bagi tujuan riadah atau bisnes
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Travel on 14 and checked-out on 16 Jun’19 Room number: 3216 14’Jun - Upon arriving 3pm inside the room discover the hot water not working. - Phone line are dead. - The door latch sliding door broken and unable locked properly and poses real danger especially for kids. - Called for Technician and manage to fix and working but still the water not to moderate temperature (reason there is a loose connectivity). 15’Jun - Next morning again, NO hot water had to call receptionist via mobile since phone line are still dead. - Technician came and have a look and again somehow have repaired finally. - After came back, at evening the freaking hot water are still not working and had to wait for technician again as we are rushing for late evening function with my kids and wife are not freshen-up. - Came back from evening function and another headache Air-Conditioning not cooling enough. - After series and series problem technician came in and out (3216 looks like a party room). - I called your receptionist and phone line transfer to duty manager on shift. He agreed to offer upgrade from Deluxe Room, Balcony to Junior Suite, Balcony which is at middle of the night. - I went and check Junior Suite rooms and apparently both rooms also just started operating and running on 1.0 HP expecting to cool the room. - Typical excuse given by the Manager via the phone call (multiple people are using at the same time) hence causing hot water not working.
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Why are there no toothbrush?
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Bad services
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Staff & service, amenities
Ok.. Tetapi ada lipas mati dlm bilik air mnyebabkn anak saya takut nk masuk.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice.environment.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay for families
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
Nice hotel
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good.
Stayed 1 night in Feb 2019