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4.8 out of 5

"Value: Great deal; Service: Professional, Friendly, Courteous; Cleanliness: Immaculate, Beautiful; Mulligans Irish pub nearby has great food! " More

By Emma, from New Zealand - Bay of Plenty on Mon 29 Sep 2014

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Hotel Description

A luxury stay in Masai awaits you at Renaissance Johor Bahru Hotel. You'll be 6.7 km (4.1 mi) from The Mall and 8 km (4.9 mi) from KSL City Mall. Highlights at this hotel include 4 restaurants, an outdoor swimming pool, and a 24-hour fitness center.

You can enjoy LCD TVs with satellite channels, and all 345 rooms feature iPod docks, WiFi, and wired Internet. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and designer toiletries. Coffee/tea makers, free newspapers, and free bottled water are also available.

The restaurant, Cafe BLD, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the sauna, kids' swimming pool, and pool loungers. 19493 square feet (1811 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning continental breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 20-minute drive of this 4.5-star Bandar Baru Permas Jaya hotel include AEON Tebrau City and Komtar JBCC.

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$78* Per night/room 29 Oct. - 30 Oct.

Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking, View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 Double Bed, Non Smoking (Club Level)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Renaissance Johor Bahru Hotel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Renaissance Johor Bahru Hotel

Everyone (4)
4 out of 5

Posted by on 18 Dec. 2019

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Comment from Hotel Management

13 Jan. 2020 by Marketing Communication

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 25 Nov. 2019

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Comment from Hotel Management

13 Jan. 2020 by Marketing Communication

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Pros: Comfy beds and clean facilities
Cons: A bit further away from the city centre
Value: Great deal; Service: Professional, Friendly, Courteous; Cleanliness: Immaculate, Beautiful; Mulligans Irish pub nearby has great food!

Posted by , from New Zealand - Bay of Plenty on 29 Sep. 2014

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5 out of 5

Posted by , from Malaysia on 8 Sep. 2014

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About the Renaissance Johor Bahru Hotel

Location No. 2, Jalan Permas 11, Masai, Johor 81750

Property Features

Renaissance Johor Bahru Hotel offers its guests an outdoor pool, a children's pool, a sauna, and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 19493 square feet (1811 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Renaissance Johor Bahru Hotel. For a fee, parking is available. This 4.5-star Masai hotel is smoke free.

  • 345 guestrooms or units
  • 17 levels
  • 4 dining venues
  • 19493 sq ft of conference space
  • 1811 sq m of conference space
  • Built in 2013
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Johor Bahru (JHB-Senai Intl.) (32 km / 19.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Johor Bahru Hotel offers 345 air-conditioned accommodations with iPod docking stations and minibars. 40-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Masai hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:30 AM.

Cafe BLD - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Wan Li - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Chocolate Cake Company - This café serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Renaissance Johor Bahru Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 60.00 for adults and MYR 30.00 for children (approximately)
  • Fee for in-room wireless Internet: MYR 50 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 50 per day (rates may vary)
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Renaissance Johor Bahru
  • Johor Renaissance
  • Renaissance Hotel Johor Bahru
  • Renaissance Johor
  • Renaissance Johor Bahru
  • Renaissance Johor Bahru Hotel
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Masai
  • Renaissance Johor Bahru Hotel Hotel
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Hotel Hotel Masai

You should know

  • Pool access available from 6:30 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.