6/10 Okay
jennifer
Travelled with family, Travelled with partner
10 Aug 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed. The hotel staff when checking in looked like she just rolled out of bed. Baggy sweats, messy hair. The hotel is old, nothing has been upgraded in a long time. Breakfast is kind like a buffet style. They put cereal and milk out, they have bagels and bread you can toast. A waffle section to make your own waffles - but limited. Lemon or regular flavor waffles with butter and syrup. The had sausage and pre made eggs out as well. Juice and coffee. Coffee was gross. I don’t know how coffee cold be messed up.
The pillows are little square pillows that are terrible. I had to get extra just to have more support. We stayed 3 nights. The first morning they did no housekeeping. The second morning when we left for the day especially asked the front desk to make sure we get our room service. The guy said no problem…. Well we came home that night and nothing was touched. We went down stairs to complain and to get more fresh towels and toilet paper. She handed us some and apologized for it not being down and she would come make/change the bedding, but there was no point now. We requested a late check out which is 12:30pm with the front desk. When our last morning came we had housekeeping knocking on our door and the front desk calling afterwards to find out why we haven’t left yet. I told her that we had a late check out and she told me oh she wasn’t left any notes. I explained to her the night before we requested it and that we say her write it down.
jennifer
Stayed 3 nights in Aug 2025