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Hôtel Mercure Marseille Canebière Vieux-Port

4.0 star property

Photo gallery for Hôtel Mercure Marseille Canebière Vieux-Port

Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Exterior
Restaurant
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is AU$177
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
48 La Canebiere, Marseille, 13001
  • Place, La Canebiere
    ‪1 min walk‬
  • Place, Le Panier
    ‪10 min walk‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪19 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪35 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed with Sofa bed

Family Suite, 1 Double Bed with Sofa bed

Family Suite, 1 Double Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Marseille

Hôtel Mercure Marseille Canebière Vieux-Port places you in the centre of Marseille, within a 30-minute stroll of La Criee National Theater of Marseille and Museum of European and Mediterranean Civilisations. Highlights at this hotel include a bar/lounge and a conference centre. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include dry cleaning/laundry services, a front desk safe and a water dispenser. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. .Places within a 30-minute walk of this 4-property class 1st Arrondissement hotel include Les Terrasses du Port and Notre-Dame de la Garde.

What's nearby

  • La Canebiere - 1 min walk - 0.0 km
  • Centre Bourse - 2 min walk - 0.2 km
  • Marseille Tourism Office - 5 min walk - 0.4 km
  • Le Panier - 10 min walk - 0.8 km
  • Museum of European and Mediterranean Civilisations - 19 min walk - 1.6 km

Getting around

  • Noailles Station - 3 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 11 min walk
  • Marseille - Provence Airport (MRS) - 25 min drive

Restaurants

  • ‪Mame Diarra - ‬3 min walk
  • ‪La Goulette - ‬2 min walk
  • ‪Turkish Baklava Patisserie - ‬2 min walk
  • ‪Butcher Burger - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hôtel Mercure Marseille Canebière Vieux-Port

Public spaces have free WiFi and wired Internet. 3 meeting rooms and coworking spaces are available. You can enjoy a drink at the bar/lounge. The business-friendly Hôtel Mercure Marseille Canebière Vieux-Port also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Marseille hotel is smoke free.

  • 90 guestrooms or units
  • Conference rooms
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hôtel Mercure Marseille Canebière Vieux-Port offers 90 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (EUR 5 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per day
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10.5 for children
  • Nearby parking fee: EUR 5 per night(1640 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and ANCV Cheques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and ANCV Chèques-vacances. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Marseille Canebiere Hotel
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port MARSEILLE
Mercure Marseille Canebiere Vieux Port Hotel
Mercure Marseille Canebiere Vieux Port Hotel MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port
Hôtel Mercure Marseille Canebière Vieux-Port Hotel
Hôtel Mercure Marseille Canebière Vieux-Port Marseille
Hôtel Mercure Marseille Canebière Vieux-Port Hotel Marseille

Frequently asked questions

What is the cancellation policy at Hôtel Mercure Marseille Canebière Vieux-Port?

Hôtel Mercure Marseille Canebière Vieux-Port offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Mercure Marseille Canebière Vieux-Port?

As of 6 Apr 2026, prices found for a 1-night stay for 2 adults at Hôtel Mercure Marseille Canebière Vieux-Port on 19 Apr 2026 start from AU$177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hôtel Mercure Marseille Canebière Vieux-Port?

The closest beach to Hôtel Mercure Marseille Canebière Vieux-Port is Prado Beach (3.9 km).

Does Hôtel Mercure Marseille Canebière Vieux-Port serve breakfast?

Yep, buffet brekkie is available on weekdays between 6:30 AM and 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hôtel Mercure Marseille Canebière Vieux-Port?

No, Hôtel Mercure Marseille Canebière Vieux-Port does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Mercure Marseille Canebière Vieux-Port?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Hôtel Mercure Marseille Canebière Vieux-Port Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 355 reviews
Rating 8 - Good. 118 out of 355 reviews
Rating 6 - Okay. 23 out of 355 reviews
Rating 4 - Poor. 7 out of 355 reviews
Rating 2 - Terrible. 17 out of 355 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities
Everything about this hotel is excellent. The bed, the room, the shower, etc. The breakfast is incredible! Very friendly and helpful staff. Merci.
Stayed 7 nights in Dec 2025

6/10 Okay

Aurélie

Liked: Staff & service
Disliked: Amenities
The personel was super kind but I would rate the hotel eather 3 than 4 stars. The breakfast was not nice (few selection, scrumble eggs were terrible), the room was basic (no hand cream or other toileteries, only shower gel). But the location was perfect! There is a tram just in front and a metro line not so far
Stayed 3 nights in Dec 2025

8/10 Good

Marlene

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was quite comfortable and breakfast was outstanding with several options to suit differing tastes. Downsides: I was there on business and in room desk was quite small. Better to work in common areas of hotel (like breakfast room). And no gym, so instead did workouts in the room (which is limiting).
Stayed 4 nights in Nov 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel clean and tidy and was a convenient location.
Stayed 5 nights in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Big room with windows in main area and bathroom | Comfortable bed | Power sockets were in the right places | Free coffee | Right at metro stop (though no lift access) Cons: Area around hotel didn't feel quite as safe - though card access is required to get into the building and security was there | No USB power sockets| No moisturiser | Only one toilet for men and one for women 
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrea

Stayed 3 nights in Sep 2025

2/10 Terrible

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Took €500 for room deposit and haven't refunded

I hate to give this hotel a 1 star but unfortunately our experience with them after check out has led to this. We arrived on 15 Aug at 11:30pm and were hit with a €500 deposit, after looking back at the booking we realised we missed the T&C about being charged a deposit when we arrived, and being there for 7 days, this is why ours was so high, we had to suck it up and accept we'd made a mistake. Regardless, I have never ever experienced a hotel just taking the money from you rather than just having a card on file in case any money needs to be deducted. We are a couple in our mid 20s and without family members being able to send us the €500 we would have been without any spending money for the remainder of our trip. When we checked out, we did the refund process to get the €500 back, as of course, we left the room in the condition we found it. It has now been almost 6 weeks (checked out on 22 Augut, currently writing this on 28 Sept) and we have not received the money from the hotel. We have called the hotel and they claim it's their French bank, who "sometimes takes up to a month to return money to international accounts", but they're more than happy to immediately take money from you with no month waiting time. It seems completely unfeasible that an international chain of hotels cannot handle payments to international bank accounts, and it's really not good enough. We are now in debt to the family members who gave us the €500 and just want it back, please!!
Stayed 7 nights in Aug 2025

6/10 Okay

Sabereh

Liked: Staff & service
Accessibility great But the whole city in that area is a bit d
Stayed 4 nights in Sep 2025

10/10 Excellent

cindy astra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i have no complain at at during my stay ☺️ the staff are so friendly, the room was clean.
Stayed 3 nights in Sep 2025

2/10 Terrible

Brian

Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Jo-Ann, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a convenient area for us. Close to the train station, and areas we had in mind for visiting. Refreshing water was in a jug at reception for when you arrived. Would stay again
Stayed 3 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

piotr czeslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, near everything and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Reasonable breakfast Nice staff Somehow noisy streets There was a bad smell each time I step into the room. Needs to find a solution
Stayed 4 nights in Jul 2025

8/10 Good

Chenbo

Travelled with group
Liked: Cleanliness, property conditions & facilities
the hotel is very nice, very good location, staffs are super friendly. but my room is quite small, hard to fit in two with luggages.
Stayed 3 nights in Jul 2025

6/10 Okay

Wan Heng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and nice. Located in the center of city, which is convenient but also dirty, highly congested and mixed crowds.
Stayed 1 night in Jun 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Mingfang

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
hotel very dirty front desk service so bad.
Stayed 5 nights in May 2025

10/10 Excellent

XXXX

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location 8 minute walk from Marseille St Charles station arriving from Lyon, also 8 minutes to the old harbour Vieux Port busiest place with all the sights and restaurants around. Tram stop just in front on the line to Palais Longchamp. Whereas you can take the airport shuttle from St Charles, taxi cost us €90! Good clean comfortable room with minibar and electric kettle but no bottled water provided. Friendly courteous and helpful staff, Julia and others. Didn’t manage on our last day to get a late lunch just after 2 as their restaurant Capucin also open to the street had closed. Will stay again.
Lobby, stairs to breakfast on mezzanine floor
Tramline just outside on La Canebière
In lobby
View from Vieux Port up La Canebière
Stayed 3 nights in May 2025

2/10 Terrible

RaY

Travelled with partner
Liked: Cleanliness
We had a very bad Experience while Staying in Hotel Mercure. On our second day After we checked in, over $1200 of our money vanished from the hotel room safe. we have no Idea how that happened but was a very stressful experience. Ofcours it was very hard to prove that however we reported that case to local police. Hotel Management and staff were not that much of a help.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely the area was very walkable a little outside the ideal zone but overall good.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find and the front desk staff very helpful.
Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean and quiet.

Hotel was absolutely perfect within easy reach of the old port.
Stayed 3 nights in May 2025