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4.3 out of 5

"Reception staff were all extremely helpful and friendly. They put effort into making my stay easier and happier. " More

By a verified traveller on Sun 24 Nov 2019

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Hotel Description

Hotel Marsiho by HappyCulture - ex Best Western Marseille puts you in the center of Marseille, 1 km (0.6 mi) from Old Port of Marseille and 2.4 km (1.5 mi) from Grand Port Maritime de Marseille. Highlights at this hotel include in-room free WiFi and LCD TVs.

This pet-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM.

Attractions within a 10-minute drive of this 3-star 1st Arrondissement hotel include Velodrome Stadium and Borely Park.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$156* Per night/room 5 May - 6 May

Standard Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Marsiho by HappyCulture - ex Best Western Marseille ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Marsiho by HappyCulture - ex Best Western Marseille

Everyone (2) Couples (1)
5 out of 5
Reception staff were all extremely helpful and friendly. They put effort into making my stay easier and happier.

Posted by on 24 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by MS

Bonjour, Je vous remercie infiniment pour ce très gentil commentaire et votre séjour passé chez nous. Toute l’équipe en réception et au petit déjeuner vous remercie également et se fait une joie de vous accueillir très prochainement. Maxime STAMBOULIDES - Assistant de direction

4 out of 5
Pros: Location Reception staff most helpfull
Cons: We had a booking for three days. Company policy is tea and coffee is only provided on the first day.of the overall booking.
Location: Close to everything
Facilities: Everyday; Value: Average price; Service: Helpful; Cleanliness: Hygienic , Clean; Based on the tariff we paid and their said Company policy, this meanness is not acceptable to encourage future visits to this property.

Posted by , from Australia - WA - Perth on 7 Oct. 2013

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4 out of 5

Posted by , from Australia - VIC - Melbourne on 4 Sep. 2012

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About the Best Western Marseille Bourse Vieux Port by Happyculture

Location 16, Cours Belsunce, Marseille, Bouches-du-Rhone 13001

Property Features

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. An arcade/game room, multilingual staff, and concierge services are also featured at Hotel Marsiho by HappyCulture - ex Best Western Marseille. This 3-star Marseille hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 5 levels
  • Built in 2012
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Marseille (XRF-Saint Charles SNCF Train Station) (1.1 km / 0.7 mi)
  • Metro station: Colbert Metro Station (0.4 km / 0.2 mi)

Room Amenities

Hotel Marsiho by HappyCulture - ex Best Western Marseille offers 51 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 66-cm LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 10.00 per pet, per day
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 30 per day (328 ft away)
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marseille Port Vieux
  • Best Western Marseille Bourse Vieux Port Happyculture
  • Quality Hotel Vieux
  • Quality Marseille Vieux Port
  • Quality Vieux
  • Best Western Marseille Bourse Vieux Port Hotel
  • Best Western Bourse Vieux Port Hotel
  • Best Western Bourse Vieux Port

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.