4.3 out of 5

"Perfect stay for mountain biking close to the trails. Quiet rooms " More

By a verified traveller on Sun 10 Jun 2018

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Hotel Description

At Best Western Pemberton Hotel, you'll be 2.7 km (1.7 mi) from Gloucester Tree and 11.2 km (6.9 mi) from Dave Evans Bicentennial Tree. Highlights at this Tuscan hotel include a restaurant, free self parking and a bar/lounge.

You can enjoy balconies, LCD TVs and coffee/tea makers, featured in all 30 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, hairdryers and irons/ironing boards are available.

This smoke-free hotel offers free WiFi in public areas, a terrace and a garden. Other amenities include a coffee shop/café, free newspapers in the lobby and multilingual staff. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of limited parking.

Sights within a 20-minute drive of this 3.5-star Pemberton hotel include Lost Lake Pemberton and Beedelup National Park.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$111* Per night/room 23 Sep. - 24 Sep.

Standard Room, 2 Single Beds, Non Smoking, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 3 Single Beds, Non Smoking, Balcony

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Room, Multiple Beds, Non Smoking, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Best Western Pemberton Hotel ratings based on 127 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Pemberton Hotel

Everyone (48) Couples (56) Business (2) Family (19)
4 out of 5

Posted by on 14 Aug. 2019

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5 out of 5
We had the deluxe suite and was Very good value for our money.

Posted by on 8 Aug. 2019

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5 out of 5

Posted by on 21 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by mrsmazz

You've made our day! Thank you for the endorsement, we look forward to seeing you again soon.

4 out of 5
Was good Friendly people and enjoyed our stay Would stay again

Posted by on 18 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by MrsMazz

Thank you so much for taking the time to leave us this great review, we appreciate your patronage and look forward to seeing you again when next you travel to Pemberton.

3 out of 5
Location was excellent. Rooms were clean however very dated The staff were friendly and helpful.The property could use some updating

Posted by on 3 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by mrsmazz

We’re so glad you had a good experience and we'll pass along the positive remarks with regards to the rooms and our friendly staff. Next time you’re here, try joining the Best Western Rewards program It’s one of our newer offerings and we think you’d enjoy the benefits it offers.

3 out of 5

Posted by on 17 May 2019

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Comment from Hotel Management

27 May 2019 by mrsmazz

Thank you for the quality score we like to work towards meeting your expectations

2 out of 5
Old bathrooms Lamps that did not work and that had exposed wiring at the joint with the lamp

Posted by on 24 Apr. 2019

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Comment from Hotel Management

5 May 2019 by Mrs Mazz

Thank you for sharing your feedback, we will address this matter promptly.

4 out of 5
Gnerally all round a nice little hotel to stay. The service and food in the Pemberton was fantastic

Posted by on 14 Mar. 2019

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Comment from Hotel Management

18 Mar. 2019 by mrsmazz

Thank you for your feedback, we appreciate hearing that our service and food are fantastic. We hope that you enjoyed our little town and visit again

3 out of 5
The room quality was well below average and not worth the expensive price charged ($165 per night!!)

Posted by on 31 Dec. 2018

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Comment from Hotel Management

4 Feb. 2019 by mrsmazz

thank you for your feedback, we will look into your response.

3 out of 5

Posted by on 5 Dec. 2018

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About the Best Western Pemberton Hotel

Location 70-78 Brockman Street, Pemberton, WA 6260

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at Best Western Pemberton Hotel. Limited free parking is available on a first-come, first-served basis. This Tuscan-style Pemberton hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Perth, WA (PER) (331.7 km / 206.1 mi)
  • Train station: Pemberton Tramway Company (0.6 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Pemberton Hotel offers 30 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Rooms open to balconies. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Best Western Pemberton Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at 9 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 AM.
If you are planning to arrive after 9:00 AM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 9:00 AM.
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.00 per stay.
  • Cribs (infant beds) are available for AUD 25.00 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 30.00 for adults, and AUD 5.00 and AUD 15.00 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 25.00 per stay
  • Rollaway bed fee: AUD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Pemberton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.