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4.2 out of 5

"Good Pub Good food Good Accommodation. Didn't like 1st room on corridor near reception as some guests bang the swing doors. " More

By a verified traveller on Thu 17 Sep 2020

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Hotel Description

At Best Western Pemberton Hotel, you'll be 2.7 km (1.7 mi) from Gloucester Tree and 11.2 km (6.9 mi) from Dave Evans Bicentennial Tree. Highlights at this Tuscan hotel include in-room free WiFi, balconies, and LCD TVs.

All 30 rooms feature coffee/tea makers, safes, and hair dryers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include free toiletries and premium bedding.

The hotel's own bar/lounge is a nice place to enjoy a drink. Other amenities include free WiFi in public areas and a coffee shop/café. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

Places within a 30-minute drive of this 3.5-star Pemberton hotel include Lost Lake Pemberton and Mountford Organic Wines.

Standard Room, Multiple Beds, Non Smoking, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$111* Per night/room 27 Oct. - 28 Oct.

Standard Room, 2 Single Beds, Non Smoking, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 3 Single Beds, Non Smoking, Balcony

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Pemberton Hotel ratings based on 143 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Pemberton Hotel

Everyone (60) Couples (57) Business (2) Family (21)
4 out of 5
Good Pub Good food Good Accommodation. Didn't like 1st room on corridor near reception as some guests bang the swing doors.

Posted by , from Perth on 17 Sep. 2020

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4 out of 5
Nice to have food and drink in the hotel, it is limited in small towns. Good selection. DId not experience breakfast, but was on offer. Staff obliging when I checked in and found we were on second floor - two guests could not use stairs. Something I did not think about when booking.

Posted by , from Western Australia on 17 Sep. 2020

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4 out of 5

Posted by on 6 Aug. 2020

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5 out of 5

Posted by on 22 Mar. 2020

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3 out of 5
The room was quite attractive, very comfortable and clean. Unfortunately the insulation between the rooms is not great and I could hear every conversation, the TV and loud gushing of water in the pipes when people next door had showers or flushed the toilet. Parking was good but there is this strange little wall that makes taking your luggage to your room really tedious because you either have to climb over it or "go the long way round". The meal in the restaurant was so so; the salad bar was really tasty but my steak very "beige" and without taste.

Posted by on 16 Mar. 2020

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4 out of 5

Posted by on 5 Jan. 2020

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Comment from Hotel Management

17 Feb. 2020 by mrsmazz

We’re so glad you had a good experience.

3 out of 5
Had the potential to be a great motel. The room was a let down decor was cheap and nasty. Food at the pub next door ok Ok for one night. Wouldn’t stay any longer. Very limited parking

Posted by on 31 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by mrsmazz

Dear Anonymous, thank you for taking the time to leave us this review, in this instance we missed the mark and we apologise that our service did not satisfy your expectations.

4 out of 5
Intetesting wall finish in rooms and use of heavy timber in structure

Posted by on 19 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by mrsmazz

Dear Anonymous, the rooms are made from a material called rammed earth as it delivers natural thermal benefits and is sound absorbing, which is always appreciated in motel situations. We hope you enjoyed your stay with us and please come back again soon.

4 out of 5

Posted by on 16 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by mrsmazz

Dear Anonymous, we’re so glad you had a good experience.

4 out of 5

Posted by on 11 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by mrsmazz

Dear Anonymous, we’re so glad you had a good experience.

About the Best Western Pemberton Hotel

Location 70-78 Brockman Street, Pemberton, WA 6260

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at Best Western Pemberton Hotel. Limited free parking is available on a first-come, first-served basis. This 3.5-star Pemberton hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Perth, WA Airport (PER) (331.7 km / 206.1 mi)
  • Train station: Pemberton Tramway Company (0.6 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Pemberton Hotel offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Pemberton hotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Best Western Pemberton Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at 9 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 AM. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 9:00 AM.
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.00 per stay.
  • Cribs (infant beds) are available for AUD 25.00 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts
  • Parking height restrictions apply
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 30.00 for adults, AUD 5.00 and AUD 15.00 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 25.00 per stay
  • Rollaway bed fee: AUD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Pemberton
  • Best Pemberton Hotel Pemberton
  • Best Western Pemberton Hotel Hotel
  • Best Western Pemberton Hotel Pemberton
  • Best Western Pemberton Hotel Hotel Pemberton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.