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3.7 out of 5

"it was ok place to stay staff all ok ,good if only 1 or 2 nights stay " More

By a verified traveller on Sun 18 Oct 2015

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Hotel Description

Lancaster Hotel Manila puts you in the heart of Mandaluyong, within just a 10-minute stroll of SM Megamall and Shangri-La Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

The restaurant, Royal Lancaster, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include a meeting room, conference space, and limo/town car service. Added amenities include free WiFi in public areas, a gym, and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 3.5-star Wack-Wack Greenhills hotel include Venice Grand Canal Mall and SM Aura Premier.

Lancaster Suite, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

2 Bedroom Deluxe Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

1 Bedroom Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Junior Suite (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Lancaster Hotel Manila ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Lancaster Hotel Manila

Everyone (5) Couples (4)
3 out of 5

ok place

Pros: mmmmm not much
Cons: many things ,bath tub very high to step in ,no iron board or iron in rooms, need more power points in room ,pool area need tidying up
Location: close to star mall and many other shops transport
it was ok place to stay staff all ok ,good if only 1 or 2 nights stay

Posted by , from newcastle,nsw on 18 Oct. 2015

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3 out of 5
Pros: Located a short walk from MTR and major malls
Cons: Just run down, no maintenace, poor linen frustrated staff,poor breakfast
Location: Close to everything
Facilities: Run-down, Poor internetslow lifts; Service: Polite, Staff great ; Cleanliness: Dirty, grey Towels; My first room had no pwer point for computer and draedful lighting and internet

Posted by , from Australia - NSW - Sydney on 14 Jun. 2014

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3 out of 5
Pros: Staff friendly couteous
Cons: Internet quality
Facilities: Shabby, Run-down; Value: Reasonable; Service: Helpful; Cleanliness: Dirty; Rooms in need of repair,Internet stil via ethernet poor cable locations,Grey Towels,no appliances in kitchenette

Posted by , from Australia - NSW - Sydney on 31 May 2014

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4 out of 5
Pros: 3
Cons: 3

Posted by , from Philippines on 3 Feb. 2014

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4 out of 5
Pros: Most of the staff where very helpful & friendly.
Location: Close to everything
Facilities: Everyday; Value: Moderate; Service: Professional, Respectful, Friendly; Cleanliness: Tidy;

Posted by , from Australia - VIC - Regional VIC on 12 Jul. 2013

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4 out of 5
Cons: Terrible internet
Location: Accessible
Facilities: Nice ; Value: Affordable, Economical; Service: Basic; Cleanliness: Pristine;

Posted by , from Australia - QLD - Brisbane on 5 Jun. 2012

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4 out of 5
Pros: The hotel is near malls and major transportations.

Posted by , from Australia - NSW - Sydney on 1 Jun. 2012

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4 out of 5
Pros: Close to major malls and eat out spots and staff where very warm and friendly
Cons: No gym
Location: Great, Good views
Facilities: Modern; Value: Affordable; Service: Outstanding; room was clean, view was great, service was great and breakfast was yummy

Posted by , from Australia - QLD - Gold Coast on 29 May 2012

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4 out of 5
Pros: Service was great, staff were very friendly and always said hello and smiled, room was nice
Cons: No gym
Location: Just right
Facilities: Typical; Value: Inexpensive; Service: Remarkable; Cleanliness: Pleasant; good location, close to big malls and easy walking distance

Posted by , from Australia - QLD - Gold Coast on 21 May 2012

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Property Features

Lancaster Hotel Manila offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a meeting room and limo/town car service. The business-friendly Lancaster Hotel Manila also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Mandaluyong hotel.

  • 110 guestrooms or units
  • 42 levels
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Manila Santa Mesa Station (6.1 km / 3.8 mi)
  • Metro station: Shaw Boulevard Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Lancaster Hotel Manila offers 110 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. This Mandaluyong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Royal Lancaster - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Lancaster Hotel Manila

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: PHP 90.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lancaster Manila
  • Lancaster Hotel Manila
  • Lancaster Hotel Manila Mandaluyong
  • Lancaster Manila
  • Lancaster Manila Hotel
  • Lancaster Manila Mandaluyong
  • Manila Lancaster Hotel
  • Lancaster Hotel Mandaluyong
  • Lancaster Hotel Manila Hotel
  • Lancaster Hotel Manila Mandaluyong
  • Lancaster Hotel Manila Hotel Mandaluyong

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.