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4.9 out of 5

"The staff are the best I have ever encountered over years if travel and hotel stays The pool is excellent and well managed The club lounge is the b ... " More

By a verified traveller on Sun 19 May 2019

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Hotel Description

You'll be connected to a shopping center at Edsa Shangri-La, Manila, and within a 20-minute stroll of SM Megamall and Robinsons Galleria Mall. Highlights at this luxury hotel include 4 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy TVs with cable channels, and all 631 rooms feature free WiFi, free wired Internet, and in-room childcare. Minibars provide refreshments, and 24-hour room service is also available. Nice touches include bathrobes, slippers, and free toiletries. Additionally, coffee/tea makers, free newspapers, and free bottled water are available.

A day of pampering at CHI. The Spa can include hot stone massages, Swedish massages, body wraps, and body scrubs along with access to the sauna. The restaurant, Heat, serves international cuisine and is open for lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the gym, outdoor tennis court, Turkish bath/hammam, and spa tub. Business travelers can take advantage of a business center and limo/town car service. Plus you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Wack-Wack Greenhills hotel, you'll be 2.1 km (1.3 mi) from Medical City and 2.8 km (1.7 mi) from Rizal Medical Center.

Tower Wing, Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$126* Per night/room 4 Nov. - 5 Nov.

Tower Wing, Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden Wing, Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club, Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden Wing, Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tower Wing, Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Edsa Shangri-La, Manila ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Edsa Shangri-La, Manila

Everyone (7)
5 out of 5
The staff are the best I have ever encountered over years if travel and hotel stays The pool is excellent and well managed The club lounge is the best I have enjoyed anywhere

Posted by , from Melbourne on 19 May 2019

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Comment from Hotel Management

20 May 2019 by Amit O, General Manager

Dear barrieseear, thank you for taking the time to share your review. We hope to welcome you back again soon.

5 out of 5
Very good and relaxing and it’s easy for everything

Posted by , from melbourne on 29 Aug. 2018

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Comment from Hotel Management

30 Aug. 2018 by Amit O, General Manager

Dear rouela, thank you for taking the time to share your review. We hope to welcome you back again soon.

5 out of 5

Clean well presented

Staff very attentive to needs. Room service and restaurants great food

Posted by , from aussie on 29 Apr. 2017

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5 out of 5

Excellent place to stay for holiday

Pros: the pool, the restaurant, very clean, very close to the mall and variety of restaurant to choose
Cons: maintain..
Location: restaurants & malls
Marvelous excellent place to spend holiday. Everything is within the area you don't need to go far. Plenty restaurant nearby and within the hotel. the hotel health club, pool and restaurant, highly recommended you don't need to get transport the places is just very near 3 minutes walk

Posted by , from Sydney on 2 Feb. 2016

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5 out of 5

beautiful best place to go holiday near the shop

Pros: the ambience, the staff, near the hotel, variety of restuarant to choose, the pool, the health club, everything this is my second time..
Cons: the buffet drinks should be included..
Location: shops branded and bargain shop. near shangrila mall, near sm store. lots of restaurant in the area...the pool..
beautiful hotel to go holiday everythin on this place is beautiful and you sont need to go or travel far...everything just sit and relax everything on the hotel

Posted by , from Sydney on 1 Feb. 2016

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5 out of 5
Pros: Their business ethics over and above anthing I have found! Great country style and attitude. Love it! Would recommend them without hesitation.
Cons: That I cannot stay more!
Location: Inspiring
Facilities: State of the art; Value: Affordable; Service: Remarkable; Cleanliness: Faultless; Amazing

Posted by , from Australia - VIC - Regional VIC on 18 Jul. 2013

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4 out of 5
Pros: My first Shangri-la
Cons: Didn't live up to expectations
Facilities: Nice ; Service: Basic;

Posted by on 5 Oct. 2012

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5 out of 5
Pros: Haven in a busy city.
Cons: Stay was too short
Location: Perfect
Facilities: Top of the line; Value: Reasonable; Service: Go the extra mile; Cleanliness: Immaculate;

Posted by , from Australia - VIC - Melbourne on 1 Apr. 2012

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Property Features

Edsa Shangri-La, Manila offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. A children's pool, a health club, and a spa tub are also featured at the luxury Edsa Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Pasig hotel.

  • 631 guestrooms or units
  • 32 levels
  • 4 dining venues
  • Built in 1992
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Manila Santa Mesa Station (6.5 km / 4.1 mi)
  • Metro station: Shaw Boulevard Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Edsa Shangri-La, Manila offers 631 accommodations with minibars and safes. Premium cable television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Heat - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves lunch and dinner.

Summer Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Senju - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative Antigen COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in.

Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Pursuant to local COVID-19 regulations, this property can accept bookings from residents of the National Capital Region (NCR), General Community Quarantine (GCQ) and Modified General Community Quarantine (MGCQ) areas of the Philippines. Guests must present proof of residency or an ACR I-Card at check-in.

Guests younger than 18 or older than 65 years of age will be required by the property to provide documentation of a complete health declaration (PCR screening for COVID-19 issued within 48 hours before arrival or rapid antigen screening for COVID-19 issued within 24 hours before arrival) during check-in. The property offers rapid antigen screening for an additional fee per person from 7 AM to 7 PM.

This is a partial quarantine property accommodating guests who are non-citizens of the Philippines. However this property can still accept guests who are seeking non-quarantine accommodations.

This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Edsa Shangri-La, Manila

Policies

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a negative Antigen COVID-19 test result. The negative COVID-19 test must have been administered no more than 24 hours prior to check-in. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result must be of specific type(s): Antigen
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 3500 per vehicle (one way)
  • Valet parking fee: PHP 150 per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edsa Manila
  • Edsa Shangri-La
  • Edsa Shangri-La Manila
  • Edsa Shangri-La Manila Hotel
  • Edsa Shangri-La Manila Hotel Mandaluyong
  • Edsa Shangri-La Manila Mandaluyong
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  • Hotel Edsa Shangri-La, Manila Pasig
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  • Edsa Shangri La Manila
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  • Edsa Shangri-La, Manila Hotel
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  • Edsa Shangri-La, Manila Hotel Pasig

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.