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SmartRental Madrid Puerta del Sol

3.5 star property

Photo gallery for SmartRental Madrid Puerta del Sol

Free WiFi, bed sheets
Fridge, microwave, oven, toaster
Lobby
Apartment, 2 Bedrooms (1 person) | City view from property
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Explore the area

View map
Calle La Pasa 10, Madrid, 28005
  • Place, Plaza Mayor
    ‪2 min walk‬
  • Place, San Miguel Market
    ‪2 min walk‬
  • Place, Royal Palace of Madrid
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (1 person)

Free WiFi, bed sheets

Apartment, 1 Bedroom (1 person)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Loft (1 person)

Flat-screen TV

Loft (1 person)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio (1 person)

Studio (1 person)

Studio (1 person)

  • City view
  • Sleeps 2
  • 1 Double Bed

Studio (2 people)

  • Sleeps 2
  • 1 Double Bed

Loft (2 people)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Loft (3 people)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Loft (4 people)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom (2 people)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom (3 people)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom (4 people)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms (4 people)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Single Trundle Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms (5 people)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 Single Trundle Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms (6 people)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Single Trundle Bed and 1 Double Sofa Bed

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About the area

Madrid

SmartRental Madrid Puerta del Sol puts you in the heart of Madrid, within steps of San Miguel Market and Plaza Mayor. Highlights at this hotel include in-room kitchens and free WiFi. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a lift. .Sights within a 10-minute walk of this 3.5-property class Madrid Centro hotel include Almudena Cathedral and Royal Palace of Madrid.

What's nearby

  • Plaza de España - Princesa - 2 min walk - 0.2 km
  • Plaza Mayor - 2 min walk - 0.2 km
  • San Miguel Market - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 6 min walk - 0.6 km
  • Puerta del Sol - 8 min walk - 0.7 km

Getting around

  • Madrid Principe Pio Station - 2 min drive
  • Tirso de Molina Station - 5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 31 min drive

Restaurants

  • ‪Botín - ‬1 min walk
  • ‪Mesón del Champiñón - ‬2 min walk
  • ‪Casa Revuelta - ‬1 min walk
  • ‪Gustos Madrid Plaza Mayor - ‬2 min walk
  • ‪El Madroño - ‬1 min walk

About this property

SmartRental Madrid Puerta del Sol

SmartRental Madrid Puerta del Sol offers its guests a lift. WiFi is free in public spaces.

This 3.5-star Madrid hotel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 6 levels
  • Storage area for luggage
  • Lift
  • No smoking on site
SmartRental Madrid Puerta del Sol offers 17 air-conditioned accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. Accommodation at this 3.5-star hotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with digital channels.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Heating (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Gran Via 47]
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from 16 July 2023 to 31 December 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: EUR 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Madrid SmartRentals Puerta Sol Apartment Madrid
Madrid SmartRentals Puerta Sol Apartment
Madrid SmartRentals Puerta Sol Madrid
Madrid SmartRentals Puerta Sol
Madrid SmartRentals Plaza Mayor
Madrid Smart Rentals Plaza Mayor
SMARTRENTALS PLAZA MAYOR

Frequently asked questions

What is the cancellation policy at SmartRental Madrid Puerta del Sol?

SmartRental Madrid Puerta del Sol offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at SmartRental Madrid Puerta del Sol?

No, SmartRental Madrid Puerta del Sol does not offer an airport shuttle service.

What time are check-in & check-out at SmartRental Madrid Puerta del Sol?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at SmartRental Madrid Puerta del Sol?

No, only service animals are allowed.

SmartRental Madrid Puerta del Sol Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 129 out of 263 reviews
Rating 8 - Good. 87 out of 263 reviews
Rating 6 - Okay. 28 out of 263 reviews
Rating 4 - Poor. 11 out of 263 reviews
Rating 2 - Terrible. 8 out of 263 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Camila

Liked: Amenities, property conditions & facilities
Loved the property (Chueca property) just that they promised me a balcony one and ended up getting one with a small super closed backyard. The amenities, furniture and instructions were clear and nice
Stayed 10 nights in Oct 2023

8/10 Good

Marija

Travelled with family and small children
Liked: Cleanliness, amenities
The place was in excellent location in the most popular and fun area in the center of Madrid. It was close to all major areas and connected to all important metro lines. Apartment was nice but we had some issues in the beginning with the air conditioning which wasn’t working when we arrived to Madrid on 38 degrees weather. The property has 24 hour concierge service but until 4am on our first night, no one was able to help us until one of their employees finally offered us to move and sleep in other apartment in the same building. The next day they were able to move us to a much better apartment with a functional AC. After that all was great and we had a wonderful time. This was our second time staying with this company in Madrid and we loved our stay. The only suggestion would be to fix and replace a bit outdated AC system with more modern and more efficient units.
Stayed 7 nights in Jul 2023

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
La propiedad está bien ubicada, se puede ir al caminado a muchos lugares relevantes. Es un lugar bien tranquilo y lo recomiendo.
Stayed 9 nights in Jun 2023

10/10 Excellent

JUDY

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property we stayed at was right by the Mercado San Miguel, across from an excellent flamenco show place, tons of restaurant, around the corner from Plaza Mayor. Even though the area is busy, it’s quiet at night time to sleep after midnight. It has washing machine which came in very handy for us. Would definitely recommend this location and would stay at it again. Only negative is that the keys have to be picked up at an alternative location which creates a bit of additional work and logistics, as well as the fact that they don’t have bag consignment when you arrive before check in time. But that seems to be very common in the area.
Stayed 3 nights in Jun 2023

4/10 Poor

FAWAD

Business traveller
Disliked: Room comfort

No cleaning during our stay, at night, no water

Stayed 5 nights in Jun 2023

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023

2/10 Terrible

Steven, Modesto

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities
Wi-fi rarely worked; electricity went out; no water the last day; key pick-up was in a different part of town; door handles were always coming off; smelled unclean upon arrival--sort of a nightmare, really..
Stayed 4 nights in Jun 2023

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, room comfort

Hooligans running amok at 3 am.

Everything was fine until the young “adult” male hooligans returned from their evening of carousing on the first night. We were tired, jet lagged, and sleep deprived, and then the SOB’s started pounding on doors, shouting, and setting off alarms. We barely got any sleep that night. They started warming up their simian behavior (my apologies to simians for the degrading comparison) around 2 am of the second night, but we had an early morning flight and we’re up and out of there before they started another demonstration of their total lack of any redeeming human values. As the hotel staff is not resident there is no way they could have responded to this horrid behavior and evicted this scum to the nearest cesspit where they belonged. Their management arrangement permitted this to happen, and this experience outweighs all the positive attributes of the property. We just may have had bad timing in when we rented. Or this may be a routine occurrence at this property. We don’t know, but we do know that it happened to us, and that a resident managerial presence could have called in the local law enforcement to remove this problem. As much as we liked the apartment and it’s location, we have resolved that we won’t rent here again.
Stayed 2 nights in May 2023

8/10 Good

Randolph

Stayed 4 nights in Apr 2023

8/10 Good

Evgueni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
To get into apartment at first time you have to walk half a mile away to get a key?!

10/10 Excellent

Saishree, Clifton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place conveniently located near restaurants and walking distance from tourist attractions.

4/10 Poor

Dziwonya

Travelled with family
Disliked: Amenities, property conditions & facilities
location was good, otherwise nothing like pictured, just the bedspread and the dark bathroom were the same, it needs maintenance and more cleaning.

10/10 Excellent

Amalia

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Valeria Guadalupe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto mucho. Desearia volver otra vez y pasar mucho mas tiempo. Lo super recomiendo. El apartamerto es super calientito, tiene todo lo que necesitas, queda en una buena zona, todo en buenas condiciones. De verdad que me encanto!

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, amenities
Location was amazing! Great communication.
Stayed 2 nights in Sep 2022

8/10 Good

Youssef, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Location is dope, apartment condition to price is real good. The only major problem was the checkin, the apartment checkin was sent at 6pm and you have to pick the keys at a reception which is 15min walk from the apartment! I thought this was odd! Other than the check in, everything was comfortable and location is probably the best in all Madrid
Stayed 5 nights in Aug 2022

8/10 Good

Ernesto, Miami

Travelled with family
Liked: Cleanliness, amenities
PROS: outstanding location, safe area, easy building access, good communication. CONS: the sofa bed could be better, and the picture in the ad does not match the room we got.
Stayed 4 nights in Jul 2022

10/10 Excellent

MARIANELA, MIAMI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great, great location! Walking distant to all main points. Clean, cute and very comfortable apartment.
Stayed 3 nights in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Biggest mistake of my life. The staff is a horror.

Worst place ever. If you value your health and mental sanity, avoid this property in this company completely. There are many other better places with fantastic management but this place is the absolute worst I’ve ever experienced in my 25+ years of worldwide travel. Rude, inconsiderate, impolite, degrading, and condescending. This staff is horrific!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Avoid this place and company!

Never again! Broken appliances, cheap and severely scuffed furniture, and worst of all, the rude, disrespectful staff who does nothing but LIE, LIE, LIE! They are the most dishonest and unprofessional people I’ve ever met in my life! If you stay here, problems will come up, and you will be lied to and treated not as a welcomed guest, but instead as a nuisance and since you’ve already paid, you have no recourse and they will lie to hotels.com
Stayed 1 night in Mar 2020

2/10 Terrible

David

Disliked: Cleanliness, room comfort

AVOID! AVOID! AVOID!

You enjoy being insulted and being treated rudely and without any respect, then please be my guest and stay here. If you enjoy substandard accommodations with broken appliances and scuffed IKEA furniture, then please stay here. If you actually have respect for yourself then avoid this place like the plague
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

NEVER EVER EVER AGAIN! Avoid!

Worst experience EVER! Reservations Office staff are RUDE, DISRESPECTFUL, AND ABSOLUTELY THE WORST PEOPLE IN MADRID!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

HORRRIBLE, RUDE, IMPOLITE, DISGUSTING BEHAVIOUR!

Bad company, horrible management with terrible attitude. I wouldn’t stay at ANY SmartRental property even if the option was death. The staff are RUDE, DESPICABLE, AND COMPLETELY INCOMPETENT. They define the opposite of good customer service. STAY AWAY! FAR FAR FAR AWAY from this company.
Stayed 1 night in Mar 2020

10/10 Excellent

Erick

Stayed 1 night in Feb 2020

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020