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Hotel Exe Plaza

4.0 star property

Photo gallery for Hotel Exe Plaza

Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Premium Room
Interior entrance
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
The current price is AU$131
includes taxes & fees
12 July - 13 July

Explore the area

View map
Paseo De La Castellana 191, Madrid, Madrid, 28046
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Gate of Europe
    ‪1 min walk‬
  • Place, Plaza de Castilla
    ‪2 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Comfort Double or Twin Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Comfort Double or Twin Room

8.6 out of 10
Excellent
(35 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Familiar Room, connecting room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Familiar Room, connecting room

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room Single Use

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Comfort Double Room Single Use

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite (Single Use)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite (Single Use)

  • 36 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room (Single Use)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room (Single Use)

  • 35 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Romantic Room (Cava bottle + chocolates)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Romantic Room (Cava bottle + chocolates)

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room (with Extra Bed)

Comfort Room (with Extra Bed)

Comfort Room (with Extra Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Madrid

At Hotel Exe Plaza you'll be within steps of popular attractions like Paseo de la Castellana and Plaza de Castilla. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Tetuán hotel include Bernabéu Stadium and IFEMA.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Azca Financial District - 1 min walk - 0.0 km
  • Gate of Europe - 1 min walk - 0.1 km
  • Plaza de Castilla - 2 min walk - 0.2 km
  • Bernabéu Stadium - 3 min drive - 1.8 km

Getting around

  • Plaza de Castilla Station - 3 min walk
  • Madrid (XTI-Chamartin Train Station) - 11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 13 min drive

Restaurants

  • ‪Faborit - ‬2 min walk
  • ‪Asador de Aranda - ‬2 min walk
  • ‪Rodilla - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min walk
  • ‪Machico - ‬5 min walk

About this property

Hotel Exe Plaza

Public spaces have free WiFi. A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Exe Plaza. For a fee, parking is available.
  • 1 building
  • 262 guestrooms or units
  • 11 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Water dispenser
Hotel Exe Plaza offers 262 accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include a bath, bidets and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14 per person

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 19 per day
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Exe Castilla
Exe Hotel Puerta Castilla
Exe Puerta
Exe Puerta Castilla
Exe Puerta Castilla Hotel
Hotel Exe Castilla
Hotel Exe Puerta
Hotel Exe Plaza Madrid
Hotel Puerta Castilla
Puerta Castilla Hotel
Hotel Silken Puerta Castilla
Silken Puerta Castilla Madrid
Exe Plaza Madrid
Exe Plaza
Hotel Exe Plaza Hotel
Hotel Exe Plaza Madrid
Hotel Exe Plaza Hotel Madrid

Frequently asked questions

What is the cancellation policy at Hotel Exe Plaza?

Hotel Exe Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Exe Plaza?

As of 15 June 2026, prices found for a 1-night stay for 2 adults at Hotel Exe Plaza on 12 July 2026 start from AU$131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Exe Plaza?

Yep, Hotel Exe Plaza has a self car park for EUR 19 per day. A self car park is also available, for a fee.

Does Hotel Exe Plaza serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Exe Plaza?

No, Hotel Exe Plaza does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Exe Plaza?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Exe Plaza?

No, pets are not allowed.

Hotel Exe Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1005 reviews
Rating 8 - Good. 336 out of 1005 reviews
Rating 6 - Okay. 102 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

cliff

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable hotel close to Plaza Castilla. Many restaurants around
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ildar

Liked: Cleanliness, amenities, property conditions & facilities
Stuff was friendly and polite, room was clean, breakfast is yammy
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Very clean room and extremely nice staff!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Milagro

Liked: Cleanliness, staff & service, property conditions & facilities
it was an amazing time to be in your facilities we had an awesome resting after a long trip. Thank you so much Aranthxa for your kindness to let us enter earlier you gave us an excellent customer service 🙏. The room was amazing for my family 💗
Stayed 1 night in Jan 2026
Verified

8/10 Good

GUIDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to Madrid Metro - nice breakfast buffet and few bars/restaurants nearby
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Elsye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the staff are very friendly.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ladies on reception were lovely, highly recommend this hotel not only for its brilliant location, but lovely beds and great service
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Nov 2024
Verified

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Good location around lots of excellent restaurants.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast selection
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, friendly staff and very well connected.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay!
Stayed 1 night in Mar 2023
Verified

8/10 Good

LYNDSAY

Liked: Cleanliness, staff & service, property conditions & facilities
Good transport links
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

HELIO ERNESTO

Liked: Cleanliness, staff & service, property conditions & facilities
A friendly reception and easy for the process of registration and signing out.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Danilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good Stuff very nice people
Stayed 2 nights in Jan 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Exe Plaza, overall was good, room very clean and the building itself it is in good condition, staff was very friendly and did make us feel welcome. The location it is excellent because sub station and bus station are very close to the hotel making it easy to commute and close to the Santiago Bernabeu Stadium. Highly recommended.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

cabell

Liked: Cleanliness
It was ok- rooms are nice but not inviting
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Vida

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean spacious room. Hotel is very close to metro, and also Chamartin station with many train routes.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sandor

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room/bed wide spread breakfasts very close public transportation ( metro) and reasonable cost.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

wycliffe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
none
Stayed 4 nights in Jan 2026
Verified

8/10 Good

bethsabet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient, clean and the breafast buffet was good.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, room comfort
Elevators can’t handle volume of guests so frustratingly slow. No coffee machine in room. Otherwise great
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel in convenient area. Good size room, friendly staff. Nice buffet beakfast.
Stayed 1 night in Jul 2024