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Hostal Alistana

Property class: 2

Photo gallery for Hostal Alistana

A hotel room with two beds, a nightstand, and two paintings on the wall.
A narrow street with buildings on either side, including a sign for 'Pension Alistana' with a balcony.
A bathroom with a shower, toilet, sink, and towels.
A bedroom with a bed, a window with frosted glass, a bedside table with a lamp, and a door.
A room with two black armchairs, a small table with a decorative item, a large mirror with a wooden frame, and a vending machine.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
Calle Hortaleza N28, 2, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Double Room, Private Bathroom

A bedroom with a bed, a window with frosted glass, a bedside table with a lamp, and a door.

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

A hotel room with two beds, a nightstand, and two paintings on the wall.

Triple Room, Private Bathroom

  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room, Private Bathroom

A hotel room with two beds, a bedside table, a nightstand, and a wall-mounted shelf with candles.

Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Single Beds

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About the area

Madrid

Hostal Alistana puts you in the heart of Madrid, steps from Gran Via and within a 10-minute stroll of Puerta del Sol. Highlights at this guest house include free in-room WiFi. .This smoke-free guest house offers free WiFi in public areas, tour/ticket assistance and a front desk safe. Added amenities include a lift. .Attractions within a 15-minute walk of this Madrid Centro guest house include Plaza Mayor and Plaza de Cibeles.
View more Guest houses in MadridOpens in a new window

What's nearby

  • Casino Gran Via - 2 min walk - 0.2 km
  • Gran Via - 3 min walk - 0.3 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Plaza de Cibeles - 10 min walk - 0.8 km
  • Plaza Mayor - 11 min walk - 1.0 km

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Fratelli d'Italia - Chueca - ‬1 min walk
  • ‪Hot Bar - ‬1 min walk
  • ‪Sidrería El Tigre del Norte - ‬1 min walk
  • ‪el 3 de galdós - ‬2 min walk
  • ‪Bears Bar - ‬2 min walk

About this property

Hostal Alistana

As a guest of Hostal Alistana, you'll find tour/ticket assistance, a front desk safe, and a lift. Public spaces have free WiFi.

This Madrid guest house is smoke free.

  • 8 guestrooms or units
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Hostal Alistana offers 8 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Madrid guest house provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 10 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Calle Fuencarral 25, 1Izq, Hostal Fuencarral Kryse.]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 5 for check-in between 10 PM and midnight
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal Alistana Guesthouse Madrid
Hostal Alistana Guesthouse
Hostal Alistana Madrid
Hostal Alistana Madrid
Hostal Alistana Guesthouse
Hostal Alistana Guesthouse Madrid

Frequently asked questions

What is the cancellation policy at Hostal Alistana?

Hostal Alistana offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hostal Alistana?

No, Hostal Alistana does not offer an airport shuttle service.

What time are check-in & check-out at Hostal Alistana?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hostal Alistana?

No, pets are not allowed.

Hostal Alistana Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 51 reviews
Rating 8 - Good. 15 out of 51 reviews
Rating 6 - Okay. 17 out of 51 reviews
Rating 4 - Poor. 5 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

You get what you pay for!

Interesting neighborhood excellent location in the center of Gran Via. Clean safe, but small room. Downside was having to go next block over to register. Staff friendly & helpful.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen situado
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, limpio y personal agradable. Recomendado
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Disliked: Staff & service, room comfort
La habitación no estaba muy mal pero los baños olían mucho a las cañerías y cuando entrabas de la calle era insoportable el olor, y lo q no me gustó es q te cobren un suplento pq llegar tarde cuando ya estás pagando por una habitación q no estás usando hasta q llegas y encima te hagan pagar un suplemento, no creo q sea justo ese suplemento porque si nos ponemos a mirar entonces nos te dirán q descontar parte de la habitación ya q no lo has usado en todo el dia
Stayed 4 nights in Feb 2020
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Too much noise. The street is busy and noisy all night and there are bin collections and pressure washing all through the night, with just a single glazed set of glass double doors to keep out the noise. It does not.
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Bien situé au centre avc un bon prix, tres recommandé 👍
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto bene nel silenzio e tranquillità
Stayed 4 nights in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Buena ubicación pero necesita reforma

Habitación ruidosa y vieja, necesita una renovación. Aunque hacían la cama, la mitad de los días no barrian el suelo. El trato en recepción bastante correcto y amable. El único inconveniente las instalaciones.
Stayed 10 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location and amenities. It looks as if you are obligating me to write a minimum of words and this is not my job I resent Expedia forcing me to do this!!!!
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
very close to city center, nearby lots of shops and restaurants, was a bit unsure about checking in in a different hotel, other than that everything was perfect, room cleaned every day
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño pésimo la habitación muy pequeña pedí sabanas y no me dieron no hay recepcionista a quien expresarle las inconformidades tuve q buscar la llave de mi habitación en otra posada porq en esta no había recepcionista
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness

Ubicación bien, mejorar control de huéspedes

Buena ubicación, cerca a sitios de interés, restaurantes y bares, la habitación un tanto pequeña, la limpieza normal el check-in lo realizas a la vuelta del hotel. Se filtraban discusiones fuertes y conversaciones desde las otras habitaciones y no había nadie en recepción a quien reportar durante la noche, solo el último día vimos a un encargado.
Stayed 3 nights in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
anche se registrato al mattino, fino dopo le 15 non mi hanno consegnato le chiavi e non hanno un posto dove poter nel frattempo lasciare le valigie se non che in armadietti non gestiti d loro e a pagamento!! orribile la pulizia della camera all'arrivo era presente tanta polvere esistente da anni , "armadio" se così vogliamo chiamarlo, senza porte completamente scassato, senza ripiani e nemmeno una cassettiera, però c'erano 3 grucce!! e che dire del bagnetto? un lavandino che a malapena ci si può lavare le mani da quanto è piccolo, stare seduti sul water voleva dire sbattere le ginocchia sulla porta oltre alla scarsa manutenzione e pulizia. L'unico aspetto positivo è l'ottima posizione nel quartiere
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Localización excelente, en pleno centro de Madrid.
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Esta en el centro de Madrid, encuentras restaurantes y tiendas, es una zona 100% gay. El bano estaba sucio olia a orinas las cotinas de la ducha estaban sucias
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones limpias y buena atención por parte del personal con el que he tratado personalmente. La ubicación excelente, en pleno centro de Madrid, muy cerca de los lugares más emblemáticos y el transporte público.
Stayed 2 nights in May 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Nous avons séjourné 3 nuits dans cet hotel en Mai 2019. Les + : personnel très accueillant. Proximité à tous les lieux d’intérêts de la ville. L'hôtel se trouve dans un quartier vivant & festif. On nous a remis des clefs permettant d'accéder à toute heure à l'hôtel. Les - : Manque d'insonorisation. La fenêtre se ferme à peine... J'ai un sommeil très lourd normalement pourtant je me suis reveillée 6 fois par nuit d'autant plus que le quartier est très vivant la nuit. La chambre est un peu petite la salle de bains aussi mais pour un jeune couple pendant 3 nuits ça le fait quand même.
Stayed 3 nights in May 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Walls are paper thin. Too noisy. Location is good, staff were friendly, but I wouldn’t stay there again.
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was almost fine, just the towels that have a bad smell, otherwise everything is fine.
Stayed 8 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Local excelente

Muito tranquila e segura Pena que a estação do metrô Gran Vía esteja em reforma, mas a estação Tribunales atende bem!
Stayed 6 nights in Jan 2019
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Lots of bars and restaurants closed to the hostel, checked out time a bit early
Stayed 5 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic accommodations in great location

Stayed here for 5 days and would gladly return. The room was basic but clean. Fairly small room but we just needed a place to sleep while exploring the city and enjoying Madrid’s nightlife. The location is the best part right in Chueca. What was even better was that you get your own set of three keys to access the building, the floor, and your room. If you are an independent traveler you will enjoy this aspect especially when returning from a night out and not having to wait on staff to open the building door for you, which is pretty typical for many hostals in Madrid. If this place is available and has the same great price I would book without hesitation.
Stayed 5 nights in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena relación calidad-precio

Personal muy agradable. Habitación con buena presencia. Vasos y toallas con marcas de pintalabios.
Stayed 2 nights in Dec 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitación del pánico

Instalaciones del hostal tercermundista, donde la relación calidad-precio es totalmente desproporcionada; la recepción está ubicada a unos 300 metros del hostal. En cuanto a la habitación: de dimensiones ridículas para alojar a dos personas; calefacción sólo manejable por los dueños del local y disponible únicamente durante las horas nocturnas; paredes muy sucias, especialmente la zona del cabecero de la cama; puertas muy sucias; falta de limpieza en general; armario de reducidas dimensiones con perchas viejas y rotas, y muy sucio su interior; lámpara de techo recubierta de polvo; cuarto de baño de dimensiones super-reducidas, provisto de bañera sin mampara y con una cortina de plástico muy poco higiénica; ventana muy vieja y no adaptada al clima extremo reinante en Madrid, por lo que no aisla del frío ni del ruido exterior
Stayed 8 nights in Dec 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ottima posizione ma poca pulizia

La scarsa pulizia (copriletto e coperte sporche/bagno poco pulito) è stata compensata dall'ottima posizione (a due passi da Gran Via, Malasaña, Puerta del Sol, Plaza Cibeles). Nonostante non sia presente una reception in struttura il personale a disposizione è disponibile ed efficente.
Stayed 3 nights in Nov 2017