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Swiss Hotel Apartments - Lugano

Property class: 5 and above

Photo gallery for Swiss Hotel Apartments - Lugano

A modern building with a geometric facade, large windows, and a view of the sky.
A modern hotel room with a large bed, two windows with blinds, a nightstand, and a view of the cityscape.
Terrace/patio
A modern apartment with a dining area, kitchen, and a balcony with a city view.
A modern kitchen with white cabinets, a dining area with a table and chairs, and a large flat-screen TV mounted on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
35 Corso Elvezia, Lugano, TI, 6900
  • Place, Parco Ciani
    ‪8 min walk‬
  • Place, Palazzo dei Congressi
    ‪9 min walk‬
  • Place, Via Nassa
    ‪13 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪10 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Non Smoking, Mountain View

A modern hotel room with a large bed, two windows with blinds, a nightstand, and a view of the cityscape.

Apartment, 1 Bedroom, Non Smoking, Mountain View

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Non Smoking, Mountain View

A modern hotel room with a large bed, two windows with blinds, a nightstand, and a view of the cityscape.

Luxury Apartment, 2 Bedrooms, Non Smoking, Mountain View

  • Mountain view
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Apartment, City View

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Apartment, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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A buffet setup with various food items and utensils, including a large bowl of sliced meats, a fruit bowl, and a selection of cheeses and breads.

B5 Boutique Hotel Lugano

Besso
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
8.8 out of 10, Excellent, 231 reviews
The price is AU$296
includes taxes & fees
8 Nov - 9 Nov
B5 Boutique Hotel Lugano

About the area

Lugano

A luxury stay in the heart of Lugano awaits you at Swiss Hotel Apartments - Lugano. Within steps you'll find University of Lugano and Parco Ciani within a 10-minute stroll. .Each apartment is soundproofed and features Smart televisions with digital channels, along with a washer/dryer, free WiFi and a sitting area. A kitchen comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include bathrobes and slippers, while a Tempur-Pedic bed and premium bedding invite a good night's rest. A private garden, a TV and an espresso maker are also available. .This smoke-free apartment building offers free WiFi in public areas, concierge services and multilingual staff. Additionally, you'll find laundry facilities, luggage storage and a lift. There's also free self parking, along with the convenience of an airport shuttle.
View more Apartments in LuganoOpens in a new window

What's nearby

  • Parco Ciani - 8 min walk - 0.7 km
  • Palazzo dei Congressi - 9 min walk - 0.8 km
  • Lake Lugano - 11 min walk - 1.0 km
  • Via Nassa - 13 min walk - 1.1 km
  • Piazza della Riforma - 13 min walk - 1.1 km

Getting around

  • Lugano Station - 16 min walk
  • Lugano Funicular Station - 17 min walk
  • Lugano (LUG-Agno) - 19 min drive

Restaurants

  • ‪Before B4 - ‬6 min walk
  • ‪Bar Laura - ‬6 min walk
  • ‪Restorante 1001 Notte - ‬4 min walk
  • ‪Staglio - La pizza al taglio - ‬4 min walk
  • ‪The Market - ‬4 min walk

About this property

Swiss Hotel Apartments - Lugano

Swiss Hotel Apartments - Lugano offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The luxury Swiss Hotel Apartments - Lugano also features laundry facilities and a lift. Free self parking is available.

This 5-star Lugano apartment is smoke free.

  • 19 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Swiss Hotel Apartments - Lugano offers 19 air-conditioned accommodations with washers/dryers and minibars. This accommodation offers separate sitting areas and includes kitchen islands. Tempur-Pedic beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels, pay-per-view films and Netflix. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include printers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Highchair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • Minibar

Bedrooms

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed: CHF 60 per day
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 55-inch Smart TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Outdoor areas

  • Yard

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Printer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 19 units
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets and service animals are not allowed at Swiss Hotel Apartments - Lugano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 60.0 per day.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night
  • A damage deposit of CHF 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 700 per vehicle (one-way, maximum occupancy 7)
  • Rollaway bed fee: CHF 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Swiss Apartments Lugano Lugano
Swiss Hotel Apartments - Lugano Lugano
Swiss Hotel Apartments - Lugano Apartment
Swiss Hotel Apartments - Lugano Apartment Lugano

Frequently asked questions

Is parking available at Swiss Hotel Apartments - Lugano?

Yep, Swiss Hotel Apartments - Lugano has a free self car park.

Are there any beaches close to Swiss Hotel Apartments - Lugano?

The closest beach to Swiss Hotel Apartments - Lugano is Panama Beach (13.1 km).

Is Swiss Hotel Apartments - Lugano family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs in the guestrooms, it's no surprise that Swiss Hotel Apartments - Lugano is a hit with families.

Is there a free airport shuttle available at Swiss Hotel Apartments - Lugano?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Swiss Hotel Apartments - Lugano?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Swiss Hotel Apartments - Lugano?

No, pets and service animals are not allowed.

Swiss Hotel Apartments - Lugano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 28 reviews
Rating 8 - Good. 2 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 3 out of 28 reviews

9.0/10

Cleanliness

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely apartment that suited our needs to catch up with family. Short walk to shops.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nice big apartment in a good location close to the center
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property and location. Apartments were very clean and had all the amenities you would need. Communication with office staff was great and they were always available if needed. Would definitely stay here again.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was great. The manager helped us out on all aspects she is a 5 star host. She really went out of her way to help out. Apartment is super clean, had a chance to workout in the gym and run down and get an expresso in the morning. I highly recommend this place to anyone, it was great.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication

Fine hotel but very challenging with communication

The hotel is well situated, an apt hotel which are well equipped, clean and has all the amenities that one needs. The reason for the low rating is due mainly to a mix up in the reservations that we have and how it was handled. We reserved two bedrooms apt, got only one, and also by mistake they overcharge me, and it took me two months and many phone calls and emails to get my money back. Also, we were there during the heat wave and their AC doesn't work that great and it does not go below 22 degrees
Stayed 4 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Communication

DO NOT STAY AT THIS HOTEL

Stayed in this apartment hotel for 2 nights in Apr23. We spoilt the hair dryer before we checked out, but could not inform the office as we checked out very early in the morning and the office was closed. The next day, I received an email informing us that they charged CHF500 to my credit card for spoiling the hair dryer and the TV. This is ridiculous. Their email mentioned that they gave us a perfectly working TV before we checked in. How can they accuse us for spoiling the TV a few minutes after we checked into the room while they did not proof to us that the TV was working after we checked into the room. Instead, we discovered that the TV was not working, after we turned on the TV, minutes after we checked in. Immediately we called the office and shortly, one of the hotel employee came to take a look at the TV and tried working it with the remote but failed. He said he would call the technician to come. A few minutes later, another employee came and tried to work the TV, to no avail. Shortly after, she walked out of the room and came back with another lady to replace the TV.They left the room after giving us a working TV.If they have given us a working TV before we checked in, the hotel should inform us on that day, so that we can clarify and settle the matter there and then.Why are they doing it behind our back now? Emailed them several times to ask them to refund us the difference after deducting the damaged hair dryer but they did not border to reply. This is robbery!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Was perfect for our family trip. Very close to the bus stop, park, playground, lake, swimming pool and old town. Will definitely come back here again. We were able to check in earlier and also could leave our luggage after checkout. Very modern equipment and furniture. Kitchen has everything what we needed. Coffee machine was also perfect. Coop is right behind the hotel. Unfortunately the laundry machine was not usable. The person who used it before kept the door closed and it smelled too bad. But we didnt really need one.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, check-in
Disliked: Communication
Es hatte nicht wie in den Fotos versprochen eine Waschmaschine. Sekreteriat? Ja genau, am telefon im hintergrund mit schreienden kindern und mit dem hinweis dass man erst in 2h da ist (obwohl angegebene öffnungszeiten)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Sve je ok, mogo bi odlazak da se produzi do 12h
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Wir sind extra um 15 Uhr angereist um das Appartement zu beziehen, da wir die Koffer nicht im Auto lassen wollten und das parken nutzen wollten. Leider konnten wir nach mehrmaligen Versuchen nicht einchecken. Es gab drei verschiedene Notfall Telefonnummer, die alle nicht erreichbar waren! Wir haben dann mit Expedia telefoniert um Hilfe zu erhalten. Das erste Zimmer konnten wir erst gegen nach 16 Uhr einchecken. Das zweite hat dann wieder nicht geklappt! So das ich erneut mit Expedia chatten musste. Dann endlich gegen 16:30 Uhr hat uns jemand vom Appartement angerufen. Wir waren um 17 Uhr im Appartement, so das wir unsere Buchung für die Bootsfahrt verpasst haben. Auch eine Bimmelbahn Tour durch Lugano war schon zu spät. Das Appartement ist wirklich top gewesen, schade das keiner vorher telefonisch erreichbar war!!! Ein minus!!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles perfekt
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Très bien placé a moins de 700 mètre de tout, restaurant bord du lac et commerces
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Ein Wochenende nach Lugano um meinen Geburtstag mit der Familie zu feiern.Wir haben 2 grosse Apartments gebucht.Es war eifach top.Die Ausstattung im Apartment,Das Personal,Die Tiefgarage fürs Auto wie auch die Raumaufteilungen im Apartment.Einfach Mega. Kommen gerne wieder.
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, listing accuracy
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Stayed 5 nights in Jul 2024
Verified review

8/10 Good

Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Apr 2023