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Heart of Lugano

4.0 star property

Photo gallery for Heart of Lugano

Exterior
A bedroom with a bed, bedside table, lamp, and a wall decoration.
A modern dining area with a white table, black chairs, and a yellow napkin.
Family Apartment, 1 Bedroom, Balcony (Heart of Lugano) | Exterior
A modern living room with a flat-screen TV, a large plant, a leather sofa, and a white wall.

Reviews

8.4 out of 10
Very good

Entire apartment

1 bedroom1 bathroomSleeps 455 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Lake view

Explore the area

View map
Piazza Indipendenza 1, Lugano, TI, 6900
  • Place, Parco Ciani
    ‪2 min walk‬
  • Place, Palazzo dei Congressi
    ‪2 min walk‬
  • Place, Via Nassa
    ‪5 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪10 min drive‬

Room options

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About the area

Lugano

At this apartment you'll be within steps of Casino Lugano and Parco Ciani. .Apartment is individually decorated and features a flat-screen TV with satellite channels, along with a washing machine, a balcony and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. A coffee/tea maker, a fan and a hairdryer are also available. .This smoke-free apartment building offers free WiFi in public areas, multilingual staff and a lift.
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What's nearby

  • Parco Ciani - 2 min walk - 0.2 km
  • Palazzo dei Congressi - 2 min walk - 0.2 km
  • Villa Ciani - 2 min walk - 0.2 km
  • Lungolago - 5 min walk - 0.4 km
  • Via Nassa - 5 min walk - 0.5 km

Getting around

  • Lugano Funicular Station - 9 min walk
  • Lugano Station - 11 min walk
  • Lugano (LUG-Agno) - 22 min drive

Restaurants

  • ‪Il Fermento - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Bar Laura - ‬5 min walk
  • ‪Vitti Laboratorio & Cucina - ‬4 min walk
  • ‪Hotel Pestalozzi Lugano - ‬1 min walk

About this property

Heart of Lugano

Heart of Lugano offers its guests multilingual staff and a lift. Public spaces have free WiFi.

This 4-star Lugano apartment is smoke free.

  • 1 guestroom or unit
  • Staff members are multilingual
  • Lift
  • No smoking on site
Guest accommodation at this apartment offers coffee/tea makers and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include baths or showers with a rainfall showerhead, bidets and complimentary toiletries. 22-inch flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and fans.

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Property amenities

Parking and transport

  • No on-site parking available
  • Car not required

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Separate sitting area

Entertainment

  • 22-inch flat-screen TV with satellite channels

Outdoor areas

  • Balcony

Laundry

  • Washing machine

Comfort

  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Multilingual staff

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Individual decor
  • Individual furnishings
  • Unit size: 592 square feet

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets and service animals are not allowed at Heart of Lugano

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 3.0 per day.

Smoking

Smoking is not permitted

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CHF 3.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts credit or debit cards, Visa, Mastercard and American Express. Cash is not accepted. The property is professionally cleaned.

Property Registration Number NL-00008418

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heart of Lugano Lugano
Heart of Lugano Apartment
Heart of Lugano Apartment Lugano

Frequently asked questions

What is the cancellation policy at Heart of Lugano?

Heart of Lugano offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Heart of Lugano?

The closest beach to Heart of Lugano is Panama Beach (13.4 km).

Does Heart of Lugano have a pool?

No, this apartment doesn't have a pool.

Is there a free airport shuttle available at Heart of Lugano?

No, Heart of Lugano does not offer an airport shuttle service.

What time are check-in & check-out at Heart of Lugano?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Heart of Lugano?

No, pets and service animals are not allowed.

Heart of Lugano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.8/10

Cleanliness

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a super cute place right in the heart of Lugano. Shopping minutes away. Main bus station less than a 5 minute walk. Building was easy to get in and out of. Arrival directions were clear and easy to follow. Look forward to returning in the future!
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Becky

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was close to the water, cafes, and restaurants. The layout was very nice. We used the pull out couch, and it was comfortable. The washer and dryer were also easy to use. Appliances were modern, as well as the bathroom. The bottle of rosé was an appreciated touch!
Stayed 2 nights in May 2025
Verified

8/10 Good

Regina

Liked: Cleanliness, communication

Fabulous location!

The location was fantastic and very close to Lake Lugano in the city center. The apartment was small, but functional. It was updated but basic with no AC. There is a company who takes care of the property, Happy Rentals. David from HR was helpful in some logistics we were dealing with. If you are a coffee drinker contact HR to find out what coffee the coffee maker uses because it wasn’t in any local markets that we visited.
Stayed 5 nights in May 2023
Verified

6/10 Okay

Klaus

Disliked: Property conditions & facilities
Die Lage ist super, nahe am See und der Fußgängerzone. Einen Seeblick hat man nur durch eine schmale Gasse vom Schlafzimmerfenster aus. Es handelt sich um ein eigentlich sehr schönes, gut und komplett eingerichtetes Apartment. Leider wurde es von vorherigen Gästen nicht gut behandelt und vom Vermieter bzw. der Agentur auch nicht repariert. So ist z.B. ein Fach im Kühlschrank ausgebrochen, ein Schrankgriff abgebrochen, Töpfe sind stark verschmutzt, beim Geschirrspüler fehlen Salz und Klarspüler, die Stühle sind abgewetzt, das Bett hat in der Mitte eine Kuhle, das Sofa ist durchgesessen usw. Auch die Anreisebeschreibung ist sehr missverständlich. Man kommt nur nach langem Suchen in das Apartment und den Stellplatz für das Auto findet man nur durch Zufall. Also eigentlich sehr schön und gut, aber leider nicht gepflegt.
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Super gute Lage. Schönes Appartement mit allem was man braucht.
Stayed 3 nights in Jun 2022