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Pacific Palms Resort

4.0 star property

Photo gallery for Pacific Palms Resort

Exterior
Interior
2 restaurants, breakfast served
View from property
Golf

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi

Explore the area

View map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Place, Babe Zaharias Golf Course
    ‪7 min walk‬
  • Place, Industry Hills Expo Center
    ‪17 min walk‬
  • Place, La Puente City Park
    ‪9 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.6 out of 10
Excellent
(158 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe king Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe king Room

  • Sleeps 2

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

La Puente

A luxury stay in La Puente awaits you at Pacific Palms Resort. You'll be 3 km (1.9 mi) from Industry Hills Expo Center and 4 km (2.5 mi) from Round 1 Bowling and Amusement. Highlights at this resort include 2 restaurants, a full-service spa and a golf course. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. For a drink, you can stop by the resort's own lounge bar. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 45000 square feet (4181 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11 AM and on weekends between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 4-property class City of Industry resort, attractions include California State University, Fullerton and Medieval Times.
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What's nearby

  • Babe Zaharias Golf Course - 7 min walk - 0.6 km
  • Industry Hills Expo Center - 17 min walk - 1.4 km
  • La Puente City Hall - 7 min drive - 2.3 km
  • La Puente City Park - 9 min drive - 3.0 km
  • Disneyland® Resort - 42 min drive - 36.6 km

Getting around

  • Walnut Industry Station - 10 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Taco Del Rio - ‬16 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Little Caesars Pizza - ‬19 min walk
  • ‪Carl's Jr. - ‬4 min drive

About this property

Pacific Palms Resort

Pacific Palms Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this resort measures 45000 square feet (4181 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the luxury Pacific Palms Resort. Self parking is free.

This 4-star La Puente resort is smoke free.

  • 292 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Conference rooms
  • 45000 sq ft of conference space
  • 4181 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Pacific Palms Resort offers 292 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Valet parking on site (USD 14 per night)
  • Limited on-site self and valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11 AM on weekdays and 7 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 45,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash.
    For guests' safety, the property includes a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

What is the cancellation policy at Pacific Palms Resort?

Pacific Palms Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pacific Palms Resort?

Yep, Pacific Palms Resort has a free self car park and free RV/bus/truck parking. Additionally there is valet parking for USD 14 per night.

Is there a spa on site at Pacific Palms Resort?

Yep, there is an onsite spa at Pacific Palms Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Pacific Palms Resort have a pool?

Pacific Palms Resort has a heated pool and an outdoor pool.

What luxury perks are available at Pacific Palms Resort?

Pacific Palms Resort features a heated pool, a full-service spa and a health club.

What makes Pacific Palms Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pacific Palms Resort.

Does Pacific Palms Resort serve breakfast?

Sure does, cooked-to-order brekkie is available weekdays from 7:00 AM to 11 AM and weekends from 7 AM to 10:30 AM.

Is there a free airport shuttle available at Pacific Palms Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Pacific Palms Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pacific Palms Resort?

Check-in begins at 4:00 PM. Check-out time is noon.

Is there a golf course on site at Pacific Palms Resort?

Yep, Pacific Palms Resort has a 36-hole golf course. A golf driving range and golf lessons are also available.

Pacific Palms Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 756 out of 1130 reviews
Rating 8 - Good. 183 out of 1130 reviews
Rating 6 - Okay. 99 out of 1130 reviews
Rating 4 - Poor. 48 out of 1130 reviews
Rating 2 - Terrible. 44 out of 1130 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Victor

Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice resort, extremely clean and well kept, really liked the grounds as well
Stayed 4 nights in Dec 2025

4/10 Poor

YIH-CHUN

Disliked: Staff & service, property conditions & facilities, room comfort
There wasn't even complimentary 1st bottle of water. No hot water kettle at room, need to ask for....Shower wasn't easy to use. Everything were too old.... No breakfast to choose when did booking. Since everything was soo outdated and didn't see other guests. We were reluctant to having breakfast at hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff were very friendly and helpful. A beautiful place
Stayed 3 nights in Dec 2025

10/10 Excellent

paul

Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and bar staff went above and beyond for us. They remembered our drink orders, changed out the oil in their frier for our gluten intolerant friends even though she told them they didn't have too, they also delivered food to us by the fire pit when they were off work because the restaurant was completely booked for Thanksgiving. Everyone was so friendly and welcoming.
View from our room
Fire pit
View from our room
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Aug 2025

10/10 Excellent

Ruben

Stayed 1 night in Nov 2025

10/10 Excellent

Gus

Liked: Cleanliness, amenities, property conditions & facilities
Perfect 👌
Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

4/10 Poor

Chao

Stayed 1 night in Oct 2025

10/10 Excellent

Guillermo

Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 3 nights in Nov 2025

10/10 Excellent

VEDAT

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly, San Diego

Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly, San Diego

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Always the best! Love everything and everyone!
Stayed 1 night in Nov 2025

10/10 Excellent

Elena

Stayed 1 night in Nov 2025

10/10 Excellent

Alexandria

Stayed 2 nights in Nov 2025

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff amazingly helpful and friendly..beautiful property. Looking forward to my next visit
Stayed 2 nights in Nov 2025

6/10 Okay

Noemi, Norwalk

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Ge

Travelled with family
Liked: Cleanliness
Good golf course, old rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

Heyjin

Stayed 2 nights in Nov 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
Nice clean
Stayed 1 night in Oct 2025