Hard Rock Hotel London Ontario

4.0 star property
Family-friendly hotel with 2 restaurants and nightclub

Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free pool cabanas, pool umbrellas
Nightclub
Minibar, in-room safe, blackout curtains, soundproofing
Serves lunch, dinner and happy hour
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Room service
  • Housekeeping
  • Breakfast available
  • Bar
  • Laundry
The current price is AU$389
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
100 Kellogg Lane, 1, London, ON, N5W0B4
  • Fanshawe College
    ‪3 min drive‬
  • Budweiser Gardens
    ‪5 min drive‬
  • University of Western Ontario
    ‪8 min drive‬
  • London, ON (YXU-London Intl.)
    ‪11 min drive‬

Room options

Suite (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Suite, Mobility Accessible (Gold, King with bunk bed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Superior Room, Mobility Accessible (King with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, Mobility Accessible (Gold, King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Double Sofa Bed

Superior Room (Two Queens)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Superior Room (King with Sofa Bed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Terrace (Gold)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

Suite, Terrace (Gold, Two Queens)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

Classic Room (Two Queens)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

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About the area

London

A family-friendly stay in London awaits you at Hard Rock Hotel London Ontario. Within just a 15-minute stroll, you'll find Western Fair District and Western Fair Entertainment Centre. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a nightclub. .The restaurant, Sessions, is open for breakfast, brunch, lunch and dinner. GMT-5 Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, kids' club, Hot tub and free pool cabanas. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class London hotel include Budweiser Gardens and University of Western Ontario.

What's nearby

  • Western Fair Entertainment Centre - 14 min walk - 1.3 km
  • Fanshawe College - 3 min drive - 2.5 km
  • Victoria Park - 4 min drive - 3.3 km
  • Budweiser Gardens - 5 min drive - 4.0 km
  • University of Western Ontario - 8 min drive - 5.8 km

Getting around

  • London Station - 9 min drive
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪London Casino and Slots - ‬14 min walk
  • ‪Dragon Gate Restaurant - ‬18 min walk
  • ‪Beer Kitchen - ‬9 min walk
  • ‪Nova Era Bakery & Pastry - ‬9 min walk

About this property

Hard Rock Hotel London Ontario

Family-friendly hotel with 2 restaurants and nightclub
Hard Rock Hotel London Ontario offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A nightclub, a children's club, and a vending machine are also featured at the family-friendly Hard Rock Hotel London Ontario. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 164 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • Nightclub
  • Kid's club (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hard Rock Hotel London Ontario offers 164 accommodations with minibars and a safe. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (213 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 85 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults and CAD 10 to 20 for children
  • Valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 85 per pet (varies based on length of stay) plus a one-off CAD75 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Frequently asked questions

Is parking available at Hard Rock Hotel London Ontario?

Yep, Hard Rock Hotel London Ontario has secured uncovered valet parking with in/out privileges for CAD 39.00 per day. Onsite parking is limited (max 2 spaces per unit).

How much does it cost to stay at Hard Rock Hotel London Ontario?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel London Ontario on 21 Sept 2025 start from AU$388.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hard Rock Hotel London Ontario have a pool?

Hard Rock Hotel London Ontario has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hard Rock Hotel London Ontario?

Hard Rock Hotel London Ontario features a nightclub, an indoor pool and free pool cabanas.

Is Hard Rock Hotel London Ontario family-friendly?

You bet! With amenities such as a children's club, children's meals and a playground, it's no surprise that Hard Rock Hotel London Ontario is a hit with families.

Does Hard Rock Hotel London Ontario serve breakfast?

Yep, cooked-to-order brekkie is served on weekdays between 6:30 AM and 11:00 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hard Rock Hotel London Ontario?

No, Hard Rock Hotel London Ontario does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel London Ontario?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hard Rock Hotel London Ontario?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hard Rock Hotel London Ontario?

Dogs are welcome at Hard Rock Hotel London Ontario, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hard Rock Hotel London Ontario Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 132 out of 156 reviews
Rating 8 - Good. 14 out of 156 reviews
Rating 6 - Okay. 5 out of 156 reviews
Rating 4 - Poor. 0 out of 156 reviews
Rating 2 - Terrible. 5 out of 156 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and amenities. Rooms are spacious. Staff is friendly. Would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and facilities. Staff very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Christine Da

Travelled with partner
Liked: Amenities, property conditions & facilities
Brand new hotel and it feels very brand new. Beautifully appointed and spacious rooms. Staff very helpful and wonderful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Stayed 2 nights in May 2025

10/10 Excellent

monique

Stayed 1 night in May 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience overall
Stayed 1 night in May 2025

10/10 Excellent

Kendall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel to stay. Service was amazing.
Stayed 1 night in May 2025

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hard Rock Hotel in London was Amazing. Great job on the Kellogg Factory! Staff was Awesome,
Stayed 1 night in May 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heated floor in the bathroom was an amazing amenity, the room was spacious and comfortable with lots of storage, plenty of high-end toughest and effective lighting options, including under-bed lighting. The room was in the basement which was a little odd, the mini bar and snacks were all auto-charged on pressure sensors, but there was no signage that warned of that, and there was bleed through of bass speakers from the pool area that reached out room despite the sound proofing.
Stayed 2 nights in May 2025

10/10 Excellent

lynda

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was fun to borrow a turn table and listen to records in the room.
Stayed 1 night in May 2025

2/10 Terrible

Jason

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There was no internet so tv didn't work. The hot tub was broken. I spent over $1000 on one night in total between room rate and food. After 2 hours on the phone with front desk we were laughed at for expecting too much. Nothing was offered to make it up to us. Very dissatisfied with the horrible staff.
Stayed 1 night in May 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is phenomenal, food and drinks are amazing, no limits on what you can do here, the pool is so neat at nighttime
Stayed 1 night in May 2025

8/10 Good

Judy

Stayed 1 night in May 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were so friendly! The hotel itself was beautiful and modern. Concrete floors are cold but they give customers a pair of hard rock slippers which is cute! The small details like heated flooring in the washroom and motion sensed lighting stood out.
Stayed 1 night in May 2025

10/10 Excellent

Dongkyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Place I’d Love to Visit Again

This was my second visit to the Hard Rock Hotel, and I booked it to celebrate my daughter’s birthday. After my first stay a few days ago, I was impressed by the clean and convenient surroundings, so I didn’t hesitate to book again. On this visit, we also tried different restaurants and desserts within the building. Having access to a variety of dining options and recreational facilities all in one place is a huge advantage. Lastly, the pool and shower facilities were excellent. If any of my friends are visiting, I will definitely recommend this hotel to them.
Stayed 1 night in May 2025

10/10 Excellent

Lora, Kitchener

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with cool vibes. friendly and accommodating staff and lots of dining and entertainment options.
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was so well done! The staff were very kind and attentive. There was even a turndown service with bottles of Fiji water and salted caramel chocolates. The pool area is gorgeous and they even stream the music under the water. If you are a big group though, I would avoid eating at Sessions (maybe until they work the kinks out). They only had 1 server for a group of 24. The kids had gotten their meals and finished them before the adults even got any drinks. We waited an hour for drinks and over an hour and a half for our food.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Hotel in London

The room condition was impeccable—no words needed to describe how clean it was. The service was excellent, and above all, the convenience of amenities and nearby recreational facilities makes it an outstanding hotel, especially for families.
Stayed 1 night in May 2025

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness
Unique property in every aspect. Lots to do and see. Area needs improvement but has already come so far.
Stayed 1 night in May 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing! We are local but celebrated my daughter’s birthday with a staycation to check out this new hotel and we will definitely be back. The staff was very friendly and super attentive. The pool was very nice too. All of the amenities the hotel offers are great! The restaurant (Sessions) was a 10/10. Our food tasted great and the service was good. Very happy with our stay and overall experience!
Stayed 1 night in May 2025